Powrót do informacji o hotelu

Najnowsze komentarze klientów

Wybierz rodzaj gościa
Dobry



z 236 recenzji
  • Warunki w hotelu/Czystość 6,3
  • Udogodnienia 5,6
  • Lokalizacja 7,9
  • Komfort pokoju 7,0
  • Ocena personelu 7,0
  • Wart swojej ceny 7,6
  • Jedzenie/Posiłki 7,5

Robin P.
Republika Południowej Afryki
21 kwietnia 2015
Nothing but the view to write home about
Fabulous view of the bay from higher floors, close to prime tourism locations around Cape Town, easy access from Airport
A comfortable stay although mostly a disappointing experience. Walked into renovations on arrival, which is probably just what the premises needs. Was allocated a room very close to noise generated by the facilities air-con units, only to be reallocated a room next to the lifts! It did however have a fabulous view of the bay, particularly at sun rise. The room could have done with at least one more drape of block-out curtains to keep the light pollution to a minimum. The rest of the room appointment, although sufficient, did not match the advertising.

Natasha H.
Republika Południowej Afryki
08 kwietnia 2015
Quite Dissapointed, Really Expected more
Staff Friendly, Welcome Reception & really good Cape Town View
Staff was very friendly and the Reception very welcoming and that was where it stopped. Rooms were really overpriced and old. House Keeping was a huge problem. We also had torn and dirty stained curtains in our room.

Maria M.
Republika Południowej Afryki
02 kwietnia 2015
The Ritz room was very dirty with cockroaches
The stay at the hotel was very bad. We booked for two nights. On Monday 31 March 2015 we left the room early around 09h00. Coming back tired at 17h00 the room was not cleaned then complained with the manager Mr Martin about the dirty room. He did not take the matter serious. He just contacted one lady to go clean the room at that time. This hotel is bad. They do not treat their guests with respect. The room where we stayed the carpet was dirty with very bad smell, toilet did not flush well, had cockroaches and linen was not changed when they cleaned the room. Don't be fooled by the rating. They do not deserve 3 star. I regret booking the hotel and will never ever book this dirty smelling hotel.

Thorbjorn L.
Norwegia
08 marca 2015
Work stay
Good overall service, perfect location, good value for money

Wesley K.
Republika Południowej Afryki
04 marca 2015
Okay stay
Location & accessibility
Worth it for a quick stay, and is close to all amenities.

Nazeer D.
Republika Południowej Afryki
02 marca 2015
My stay at the Ritz
the View, The location and the friendliness of the staff
i was very disappointing with the poor condition of the rooms as they are very very old and not upgraded, The bathroom was even worse, no shower doors, just a curtain, the shower handle was broken and leaking and the towels did not smell good. the bed is old and also terrible pillows. the linen is old and smells bad too. overall i was not happy

Keita S.
Japonia
05 stycznia 2015
Good location
Reasonable room, nice view and close to Woolworths Foods etc
My family stayed here for one week on holidays. It was just a walking distance to grocery shopping centres and restaurants in Sea Point. I cost about 40-50 Rands to go to Waterfront by taxi. My small kids enjoyed at a seaside park in Sea Point very much.

Yukari Y.
Japonia
30 grudnia 2014
The location is good, but facilities were old.
The location was good, and staff were friendly and tried to help you when they can. The breakfast was tasty and good.
The facilities were old. For instance, the bathtub had a short shower curtain and that caused the water sprayed all over the bathroom floor and some of our items we kept there. The telephone line was not working so we had to come down to the lobby to explain problems in the room at late night. The breakfast was good, but the price is a bit expensive and we wish they would price 1/2 for children, at least.

Gavin C.
Wielka Brytania
07 grudnia 2014
...and this is Cape Town...??
Awful from start to finish. Noisy with drunks when we arrived. No TV working. No telephone directory, even at Reception. No back up power during load shedding...and your room is on the 29th floor! No inverter to run the computer system when power is off...so can't even print your invoice? Place is a joke.

Paul K.
Irlandia
27 listopada 2014
Very good location
Location, Location, Location
I enjoyed my stay at the Ritz. The staff are very friendly and Helpful. I thought I got excellent value for money with the Location of the Hotel. My room was medium size a bit worn TV was old, but the room was clean. The Hotel is refurbishing at the moment and it will be better in the future. I would stay again.