Best Western Premier Herald Square

3 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

50 W 36th Street , Times Square, New York (NY), United States, 10018-8029

Highlights

Ideal location

- Central location near Penn Station, Times Square, Empire State Buildin...

Perfect location and kind staff and not expensive!!
Comfortable mattresses

- Beds are often described as comfortable, providing a good night’s slee...

Sparkling clean

- Rooms receive frequent praise for cleanliness, with many guests report...

Room is clean and comfortable.
Great nearby transport

- Convenient access to public transport and main terminals is repeatedly...

Accesible to public transport
Great view

- Rooms with specific numbers or on higher floors can deliver Empire Sta...

Charming hotel with view

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Luggage storage

Laundry

Locker

Non-smoking rooms

About us

Best Western Premier Herald Square places two travelers in the heart of NYC’s entertainment district—steps from Times Square, Grand Central and a short walk to Macy’s Herald Square. The boutique-style hotel pairs a dedicated concierge and on-site breakfast with a coffee shop and fully equipped fitness center for convenient mornings and active days. Bright rooms feature refreshing showers, plush towels, complimentary toiletries and bottled water, plus an in-room safe. Ideal for sightseeing, theater nights and city business, the hotel delivers practical comforts and easy access to Broadway and Radio City’s seasonal shows. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in New York (NY) are being booked every minute!
  • The staff was really helpful and polite
    Tobias
    Germany
  • Great location, clean facility and friendly helpful staff.
    Barbara
    United States
  • They checked me in early and I really appreciated this.
    Anvaya
    Singapore
  • Very clean, perfectly located hotel with amazing stuff.
    Anastasiia
    Ukraine
  • Perfect location and kind staff and not expensive!!
    Sungeun
    South Korea
tooltip

Nearest transportation options

•

34th Street- Herald Square Subway Station is within 0.23 km

•

42nd Str./Fifth Avenue-Bryant Park Subway Station is within 0.5 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
tooltip

There are 247 places in walking distance!

Parking
Available
Walkable places
Modell's
50 m
Nina's European Day Spa and Laser Center
100 m
Green Zen Organic Spa
150 m
Victoria's Secret
170 m
H&M
170 m
Popular landmarks
Grand Central Terminal
750 m
Broadway
840 m
Times Square
840 m
Top of the Rock
1.1 km
High Line
1.6 km
Closest landmarks
Consulate General of Lithuania
180 m
Manhattan Skyline
230 m
Perfumania
240 m
Fifth Avenue
250 m
Skyline Associates LLC
250 m

Good to know

Value for money8.0
Location rating9.2
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.9 km

Select your room

1/18

1 King Bed, Nonsmoking

19 m²/205 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.3

Excellent

Room comfort
Hair dryer
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
iPod docking station
LAN Internet in room [charges apply]
LAN Internet in room [free]
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [charges apply]
Wi-Fi [free]
1/13

2 double beds, nonsmoking

20 m²/215 ft²
Max 4 adults
2 double beds

8.5

Excellent

Room comfort
Hair dryer
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
iPod docking station
LAN Internet in room [charges apply]
LAN Internet in room [free]
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [charges apply]
Wi-Fi [free]
1/12

1 King Bed, Nonsmoking, Executive Room

19 m²/205 ft²
Max 2 adults
1 king bed

8.6

Excellent

Room comfort
Hair dryer
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
iPod docking station
LAN Internet in room [charges apply]
LAN Internet in room [free]
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [charges apply]
Wi-Fi [free]
1/5

Accessibility - 1 Queen, Roll-in Shower, Nonsmoking

16 m²/172 ft²
Max 2 adults
1 queen bed

9.1

Exceptional

Room comfort
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [charges apply]
Wi-Fi [free]
Air conditioning
Alarm clock
1/1

1 King Bed, Nonsmoking

19 m²/205 ft²
Max 3 adults
1 king bed
Non-smoking
1/1

1 King Bed, Nonsmoking, Executive Room

19 m²/205 ft²
Max 3 adults
1 king bed
Non-smoking
1/1

Accessibility - 1 Queen, Roll-in Shower, Nonsmoking

16 m²/172 ft²
Max 3 adults
1 queen bed
Non-smoking
1/1

2 double beds, nonsmoking

20 m²/215 ft²
Max 5 adults
2 double beds
Non-smoking
1/1

1 king bed non-smoking wi-fi

20 m²/215 ft²
Max 3 adults
1 king bed
1/1

Accessible - 1 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

16 m²/172 ft²
Max 3 adults
1 queen bed

Frequently asked questions

Yes, cots are available at Best Western Premier Herald Square for 10 USD.

Yes, Best Western Premier Herald Square provides airport transfer facilities.

Yes, Best Western Premier Herald Square offers free Wi-Fi in all rooms.

Yes, Best Western Premier Herald Square provides airport transfer facilities.

Yes, Best Western Premier Herald Square has an elevator.

Yes, Best Western Premier Herald Square provides safety deposit boxes.

The Empire State Building is 0.22 km from Best Western Premier Herald Square.

Check-in at Best Western Premier Herald Square is at 03:00 PM and check-out is at 11:00 AM.

You can reach Best Western Premier Herald Square from JFK airport via taxi, rideshare, or public transportation such as the AirTrain and subway.

Yes, taxis and rideshares are generally readily available in the Midtown Manhattan area where Best Western Premier Herald Square is located.

Yes, Best Western Premier Herald Square has a concierge.

Yes, Times Square is approximately 0.84 km from Best Western Premier Herald Square.

Best Western Premier Herald Square is a 100% non-smoking property.

Yes, Best Western Premier Herald Square has a bar.

Yes, Best Western Premier Herald Square has a convenience store on-site.

The nearest subway station, 34th Street- Herald Square Subway Station, is 0.23 km from Best Western Premier Herald Square.

Yes, Best Western Premier Herald Square offers photo copying in its business center.

Yes, Best Western Premier Herald Square has a business center with fax or photo copying services.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Best Western Premier Herald Square

More about Best Western Premier Herald Square

Experience Urban Elegance at Best Western Premier Herald Square, New York

Nestled in the heart of Manhattan, the Best Western Premier Herald Square offers a perfect blend of modern comfort and city sophistication. Guests can enjoy a seamless check-in process starting at 3:00 PM, allowing plenty of time to settle in and explore the vibrant surroundings of New York City. Check-out is conveniently scheduled until 11:00 AM, giving travelers ample opportunity to make the most of their stay. Whether you're here for business or leisure, this hotel provides a welcoming retreat amid the bustling cityscape. Families traveling with children will appreciate the hotel’s accommodating child policy, which allows kids aged 3 to 12 to stay free of charge. This thoughtful policy makes it easier for families to enjoy the excitement of New York without worrying about additional costs. With its prime location, comfortable amenities, and family-friendly policies, Best Western Premier Herald Square is an ideal choice for travelers seeking a memorable New York City experience.

Elegant Bar Experience at Best Western Premier Herald Square

Discover a sophisticated and inviting atmosphere at the hotel’s stylish bar, where guests can unwind and socialize after a day of exploring the vibrant streets of New York City. The bar offers a curated selection of premium beverages, including craft cocktails, fine wines, and local brews, all served in a warm and contemporary setting. Whether you're looking to enjoy a relaxing drink solo or gather with friends, this venue provides the perfect backdrop for memorable moments.

Stay Active During Your Stay at Best Western Premier Herald Square

At Best Western Premier Herald Square, guests can maintain their fitness routines without leaving the comfort of the hotel. The state-of-the-art fitness center is fully equipped with modern exercise machines, free weights, and cardio equipment, providing everything needed for a comprehensive workout. Whether you're an early riser looking to energize your day or an evening exerciser winding down, the gym's welcoming environment makes it easy to stay active amidst your busy travel schedule. Designed for convenience and comfort, the fitness center is accessible 24/7, allowing guests to fit workouts into their itineraries at any time. After a vigorous session, unwind and refresh in the hotel’s relaxing ambiance, knowing you’ve kept up with your health and wellness goals. Enjoy a seamless blend of comfort and fitness during your stay at this prime New York City location.

Exceptional Convenience Facilities at Best Western Premier Herald Square

At Best Western Premier Herald Square, guests enjoy a seamless and secure stay with the availability of safety deposit boxes, ensuring their valuables are well protected. The hotel also features a dedicated concierge service, ready to assist with personalized recommendations, reservations, and local insights, making every stay personalized and hassle-free. Stay connected throughout your visit with complimentary Wi-Fi available in all rooms, allowing you to work, browse, or share your experiences effortlessly. For added convenience, the hotel includes an on-site convenience store, providing easy access to snacks, beverages, and essential items, so guests can quickly grab what they need without leaving the premises. These thoughtful facilities are designed to enhance your comfort, security, and convenience, making your stay at Best Western Premier Herald Square truly exceptional.

Comfort and Convenience in Every Room at Best Western Premier Herald Square

Experience the perfect blend of comfort and modern amenities in the thoughtfully appointed rooms of Best Western Premier Herald Square. Each room is equipped with efficient air conditioning, ensuring a cool and relaxing environment during your stay. Stay connected and entertained with a satellite/cable TV, offering a wide selection of channels to suit every taste. For added convenience, guests can enjoy a complimentary daily newspaper, providing a great start to your day. Additionally, our rooms feature a hair dryer for your grooming needs and a coffee/tea maker, allowing you to prepare your favorite beverages at any time. Whether you're here for business or leisure, these thoughtful facilities are designed to make your stay as comfortable and enjoyable as possible, providing all the essentials for a relaxing New York City experience.

Comfortable and Convenient Room Options at Best Western Premier Herald Square

Discover a variety of thoughtfully designed rooms at Best Western Premier Herald Square, each tailored to meet your comfort and preferences. Choose from the cozy 19-square-meter rooms with a plush King Bed, perfect for restful nights, or opt for the spacious 20-square-meter rooms featuring two Double Beds, ideal for families or groups traveling together. For guests requiring accessible accommodations, the 1 Queen Bed room with a Roll-in Shower offers both comfort and ease of access, ensuring a seamless stay. Booking your preferred room type through Agoda guarantees you the best prices available, making your stay more affordable. Plus, the platform offers a hassle-free booking experience, allowing you to reserve your ideal room quickly and effortlessly. Enjoy peace of mind knowing that your accommodation is secured at the best rate, so you can focus on enjoying your time exploring the vibrant city of New York.

The Electric Heartbeat of New York: Times Square

Nestled in the vibrant heart of Manhattan, Times Square is an iconic symbol of New York City's relentless energy and creativity. As one of the world's most visited tourist destinations, this bustling hub is renowned for its dazzling neon lights, towering billboards, and lively atmosphere that never sleeps. Visitors can immerse themselves in the electrifying ambiance, catch world-famous Broadway shows, or simply stroll through the lively streets filled with street performers, bustling crowds, and unique shops. The area is a true reflection of the city’s dynamic spirit and cultural diversity. By day, Times Square offers a lively scene with street vendors, vibrant advertisements, and a sense of constant movement, while by night, it transforms into a luminous spectacle that captivates every visitor. The area is also home to historic landmarks, iconic theaters, and nearby attractions like Madame Tussauds Wax Museum and the New Year's Eve ball drop. Whether you're seeking entertainment, shopping, or just a taste of the city’s legendary hustle, Times Square provides an unforgettable experience that embodies the essence of New York City.

Convenient Ways to Reach Best Western Premier Herald Square from New York Airports

Traveling from New York City’s major airports to the stylish Best Western Premier Herald Square is both straightforward and convenient. If you're arriving at John F. Kennedy International Airport (JFK), the most efficient option is to take the AirTrain JFK, which connects directly to the Long Island Rail Road (LIRR) at Jamaica Station or to the NYC Subway system. From Jamaica Station, you can hop on a subway train (E or F lines) heading towards Manhattan and get off at 34th Street-Penn Station, just a short walk from the hotel. Alternatively, a dedicated airport shuttle or a taxi can provide a direct and hassle-free transfer, especially if you have luggage or prefer door-to-door service. The journey typically takes around 45 minutes to an hour, depending on traffic and time of day. If your flight lands at LaGuardia Airport (LGA), the quickest way is to take a taxi or rideshare directly to the hotel, which usually takes around 20-30 minutes. For a more economical option, you can take the Q70 SBS bus to Jackson Heights-Roosevelt Avenue station, then transfer to the subway (7 train or E train) heading into Manhattan and disembark at 34th Street-Penn Station. From there, it’s just a short walk to the Best Western Premier Herald Square. For travelers arriving at Newark Liberty International Airport (EWR), the AirTrain Newark combined with NJ Transit trains offers a seamless route into Manhattan, where you can disembark at Penn Station and walk to the hotel. Regardless of your arrival point, New York’s extensive transit system makes reaching the hotel quick, easy, and comfortable, setting the perfect tone for your exciting city stay.

Experience the Heart of New York City’s Iconic Landmarks from Best Western Premier Herald Square

Nestled in the vibrant heart of Manhattan, Best Western Premier Herald Square offers unparalleled access to some of New York City's most renowned attractions. Just a short walk away, visitors can marvel at the breathtaking views from the Top of the Rock, where panoramic vistas of the city skyline unfold before their eyes. The dazzling lights and bustling energy of Times Square are also within easy reach, providing an electrifying atmosphere that captures the essence of New York City. For those seeking entertainment and cultural experiences, Broadway theaters are nearby, offering world-class shows and performances. During the holiday season, guests can enjoy the festive ambiance of the Rockefeller Center Christmas Tree Lighting or explore the seasonal displays at Bryant Park. Other must-see attractions include Radio City Music Hall, home to the spectacular Christmas Spectacular starring the Radio City Rockettes, and Madame Tussauds New York, where visitors can get up close with lifelike wax figures of celebrities. Whether exploring iconic landmarks or immersing in the city’s vibrant culture, guests at this hotel are perfectly positioned to experience the best of New York.

Convenient Public Transport Options Near Best Western Premier Herald Square

Nestled in the heart of Manhattan, Best Western Premier Herald Square offers unparalleled access to New York City's extensive public transportation network. Just steps away, the 42nd Street/5th Avenue-Bryant Park Subway Station provides easy connections to multiple subway lines, making it effortless to explore iconic landmarks and neighborhoods across the city. Additionally, the nearby 42nd St Port Authority Bus Terminal Subway Station serves as a major hub for regional and intercity buses, offering convenient travel options for day trips and excursions beyond the city. For those heading to the world-famous Times Square or Rockefeller Center, the Times Square-42nd Street Subway Station and the 47th-50th Streets-Rockefeller Center Subway Station are within walking distance, providing quick access to entertainment, shopping, and cultural attractions. The 49th Street and 50th Street Subway Stations further enhance connectivity, ensuring guests can navigate Manhattan with ease. Whether you're commuting to a business meeting or exploring the vibrant city, these nearby transit stations make Best Western Premier Herald Square the perfect base for your New York City adventure.

Shopping Landmarks Near Best Western Premier Herald Square

Discover a shopper's paradise just steps from Best Western Premier Herald Square, where a diverse array of retail destinations awaits. Fashion enthusiasts can indulge in the latest styles at Banana Republic and Jimmy Choo, while those seeking unique finds can explore the Hell’s Kitchen Flea Market. For book lovers, the Drama Book Shop and Gotham Book Mart offer a treasure trove of literary gems. Fashion and accessory lovers will appreciate the offerings at H&M, and for those looking for special gifts or home décor, Delphinium Cards & Gifts and Delphinium Home provide charming options. Additionally, the Clothingline/SSS Sample Sales and AMC Empire 25 combine shopping with entertainment, making this area a vibrant hub for retail therapy and leisure.

Affordable Luxury: Comparing Room Prices at Best Western Premier Herald Square and New York City Hotels

Nestled in the heart of New York City, Best Western Premier Herald Square offers a luxurious stay at an attractive price point, with room rates ranging from $401 to $450 per night. This makes it a compelling choice for travelers seeking comfort and quality without stretching their budget too far. Its strategic location near iconic landmarks ensures guests enjoy both convenience and value during their visit. When compared to the average hotel room in New York City, which typically costs between $451 and $500 per night, Best Western Premier Herald Square stands out as a more affordable yet equally comfortable option. Guests can enjoy premium amenities and a stylish environment at a price that is slightly below the city’s average, providing an excellent balance of luxury and affordability for both leisure and business travelers exploring the vibrant cityscape.

Exceptional Comfort and Service at Best Western Premier Herald Square

Guests consistently praise Best Western Premier Herald Square for its outstanding cleanliness and welcoming atmosphere. The hotel’s staff receive high marks for their friendliness, helpfulness, and genuine hospitality, making every stay feel personalized and comfortable. Visitors also highlight the generous, complimentary breakfast and the cozy bar with a lively happy hour, adding extra value to their experience. Located conveniently in a vibrant area, the hotel offers a peaceful retreat amidst the bustling city. Many guests describe their stays as enjoyable and stress-free, emphasizing the quiet, clean environment and the attentive service that truly sets this hotel apart. Overall, it’s a highly recommended choice for travelers seeking quality, comfort, and excellent customer care in New York City.

Outstanding Customer Satisfaction at Best Western Premier Herald Square

Guests consistently praise Best Western Premier Herald Square for its exceptional location, offering easy access to the vibrant heart of New York City. The hotel’s prime positioning makes it an ideal base for exploring iconic attractions, shopping, and entertainment options, earning high marks for convenience. Visitors also commend the hotel’s impressive cleanliness standards and attentive staff, which contribute significantly to a welcoming and comfortable stay. While the overall experience is highly rated, guests highlight the excellent value provided, ensuring a memorable stay without compromising quality. Though there is room for improvement in comfort and dining facilities, the positive feedback underscores the hotel’s dedication to delivering a pleasant and satisfying experience for travelers seeking a well-located, clean, and friendly environment in the city that never sleeps.

Show less

Amenities and facilities

Very good7.7

Facilities

Languages spoken
  • English
  • Arabic
  • French
  • Hindi
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • First aid kit
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Coffee shop
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Continental

Location

50 W 36th Street , Times Square, New York (NY), United States, 10018-8029

Exceptional9.2

Location

Airports
  • LaGuardia Airport (LGA)
    9.9 km 19 min drive
  • Teterboro Airport (TEB)
    13.4 km 30 min drive
Public transportation
  • 34th Street- Herald Square Subway Station
    230 m 6 min drive
  • 42nd Str./Fifth Avenue-Bryant Park Subway Station
    500 m 7 min walk
Hospital or clinic
  • MD BERRY
    290 m
Shopping
  • Macy's Herald Square
    200 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    10 m 1 min walk

What's nearby

Popular landmarks
  • Empire State Building
    220 m
  • Grand Central Terminal
    750 m
  • Broadway
    840 m
  • Times Square
    840 m
  • Top of the Rock
    1.1 km
  • High Line
    1.6 km
  • Central Park
    2.3 km
  • The Metropolitan Museum of Art
    3.7 km
  • The National 9/11 Memorial & Museum
    4.9 km
  • Statue of Liberty
    8.4 km
Nearby landmarks
  • Modell's
    50 m
  • Nina's European Day Spa and Laser Center
    100 m
  • Green Zen Organic Spa
    150 m
  • Victoria's Secret
    170 m
  • H&M
    170 m
  • Consulate General of Lithuania
    180 m
  • I Love Souvenirs
    190 m
  • Macy's Herald Square
    200 m
  • Herald Square
    220 m
  • Empire State Building
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 11:00
Extras
  • Breakfast charge (unless included in room price): 20 USD
The property
  • Non-smoking rooms/floors: yes

Reviews of Best Western Premier Herald Square from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 8.8
  • 7.2
  • 6.0
  • 10
  • 10
  • 8.0
  • 4.4
  • 4.8
  • 9.2

Most recent

From 616 reviews

  • Cleanliness score 8.7 out of 10 and is a high score in New York (NY)
  • Facilities score 7.7 out of 10 and is a high score in New York (NY)
  • Location score 9.2 out of 10 and is a high score in New York (NY)
  • Room comfort and quality score 6.4 out of 10
  • Service score 8.6 out of 10 and is a high score in New York (NY)
  • Value for money score 8 out of 10 and is a high score in New York (NY)

What guests liked

Summarized by AI

Location: Central location near Penn Station, Times Square, Empire State Building, Bryant Park, Rockefeller Center and Herald Square, with many restaurants nearby (PIO Bagel next door; K‑town and Ichiran Ramen within walking distance). (45 mentions)

Host: Staff frequently receive praise for friendliness and helpfulness, with many guests noting attentive and accommodating service at reception and the front desk. (19 mentions)

Room Cleanliness: Rooms receive frequent praise for cleanliness, with many guests reporting consistently clean rooms and well‑kept common areas. (16 mentions)

Nearby Transport: Convenient access to public transport and main terminals is repeatedly noted—short walks to subway stations and Penn Station provide easy transit options. (7 mentions)

Bed: Beds are often described as comfortable, providing a good night’s sleep despite room size. (7 mentions)

Room Views: Rooms with specific numbers or on higher floors can deliver Empire State Building views or floor‑to‑ceiling window city vistas when available. (6 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 68 reviews
sentiment-positive-indicator
100% Positive

Service

Mentioned in 57 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Cleanliness

Mentioned in 43 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room size

Mentioned in 24 reviews
sentiment-positive-indicator
29% Positive
sentiment-negative-indicator
70% Unfavourable

Value for money

Mentioned in 19 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Check in

Mentioned in 10 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
40% Unfavourable

Room comfort

Mentioned in 10 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
10% Unfavourable

Bedding

Mentioned in 7 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Check-out

Mentioned in 7 reviews
sentiment-positive-indicator
42% Positive
sentiment-negative-indicator
57% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Yunhong from South Korea
    Group
    2 double beds, nonsmoking
    Stayed 1 night in June 2026

    “The accommodation was overall good.”

    The location is great overall as it's near Penn Station, and although it’s a bit small, the hygiene is excellent, making it very cost-effective. The hotel staff are all friendly. However, I have not yet received my deposit back. Please check on that.

    Reviewed June 17, 2026
    Auto-translated through generative A.I.
  2. 9.2Exceptional

    HANSEUL from South Korea
    Couple
    1 King Bed, Nonsmoking
    Stayed 7 nights in January 2026

    “Exceptional”

    It's a great location for traveling in Manhattan, and I also like that the price includes the resort fee. In winter, the noise from the heating was quite loud, but the hot water worked well. The room size wasn't enough to fully open a 29-inch and a 24-inch suitcase, but there were drawers and a wardrobe, so I was comfortable. Staff members like Mina and Peter were very kind and memorable.

    Reviewed January 31, 2026
    Auto-translated through generative A.I.
  3. 9.6Exceptional

    유진 from South Korea
    Solo traveler
    1 King Bed, Nonsmoking
    Stayed 9 nights in March 2026

    “The best value accommodation.”

    The best part was being able to travel without wasting time, as it was a drop-off point for a Korean shuttle. The location was very convenient, with Rockefeller Center, Bryant Park, Macy's, Empire State Building, and Broadway all within a 15-minute walk, making it great for sightseeing. I was able to travel without missing any major attractions. Although the accommodation was a bit outdated, it had everything you need, except for a refrigerator in the room. I think it would be good to keep that in mind when using it!

    Reviewed March 26, 2026
    Auto-translated through generative A.I.

    Hello 유진, Thank you for sharing such thoughtful feedback and for giving us a wonderful 9/10 rating. We’re delighted to hear that our location made your travels effortless—being right at the Korean shuttle drop‑off point and within walking distance of iconic landmarks like Rockefeller Center, Bryant Park, Macy’s, the Empire State Building, and Broadway truly adds convenience for our guests, and we’re glad it enhanced your trip. I’m pleased to know that, despite the building’s age, you found the accommodations comfortable and equipped with what you needed. Your note about the in‑room refrigerator is appreciated; while not all rooms include one, we do offer them upon request based on availability, and your feedback helps us better communicate this to future guests. We’re thrilled that you were able to explore so many of the places you hoped to visit, and we look forward to welcoming you back for another memorable stay at Best Western Premier Herald Square. Warm regards, Mustafah Syed Vice

    Responded May 13, 2026
    Best Western Premier Herald Square
  4. 8.4Excellent

    YOSHITAKA from Japan
    Family with teens
    2 double beds, nonsmoking
    Stayed 3 nights in February 2026

    “The location is excellent.”

    The location is perfect and convenient for going anywhere. The room size was sufficient for just sleeping. If I had to say something, the bed's cushioning was a bit too soft. The price was cheap with an early booking, and if I have the chance, I would like to use it again.

    Reviewed February 11, 2026
    Auto-translated through generative A.I.
  5. 8.8Excellent

    성우경 from South Korea
    Group
    2 double beds, nonsmoking
    Stayed 5 nights in February 2026

    “User review”

    I had a good stay for 7 days. There were 3 of us in the family, and although the accommodation was a bit small, the staff's service was good. And, above all, the location was excellent. I will use this place again when I come to New York next time.

    Reviewed June 14, 2026
    Auto-translated through generative A.I.
Changed to review page 1

This is a popular property. Don't miss out!