My Tower Hotel Surabaya

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Rungkut Industri Raya No.4, Surabaya, Rungkut, Surabaya, Indonesia, 60292

Highlights

Great view

- City and high-floor views are a bright spot, especially from rooms on...

Kasur empuk, AC dingin, view bagus
Top value

- Low rates appeal to budget travelers, with several guests calling the...

Super nice bedroom for such affordable price..
Excellent room comfort & quality

- Spacious and restful rooms show up in some stays, with a few guests ca...

Super nice bedroom for such affordable price..
Sparkling clean

- Clean rooms do appear in a few stays, with mentions of freshly painted...

Overall, it's clean, staff are friendly and helpful.
Ideal location

- Strategic location around Rungkut Industri and Surabaya stands out, wi...

Location near airport, hospital, and industrial area

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Elevator

Meeting facilities

CCTV in common areas

English

About us

Experience Surabaya at My Tower Hotel, perfect for two travelers. Enjoy the rooftop lounge with stunning city views and relax in the refreshing pool area, ideal for themed parties. Unwind in modern spaces featuring local art and engage in wellness programs for a dynamic and memorable stay. Nestled in the bustling Rungkut area, My Tower Hotel Surabaya is surrounded by local markets and tantalizing street food, blending urban excitement with inviting green spaces. Guests can take advantage of exclusive 24-hour front desk service, ensuring a seamless stay. The luxurious indoor pool provides a tranquil retreat, while rooms, equipped with air conditioning and complimentary Wi-Fi, offer stunning city or pool views. Perfect for two travelers, this hotel combines comfort and convenience with easy access to Surabaya’s lively culture. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 85 times in last 24 hr

  • I love this place because comfortable and cheap but cool!
    Hero
    Indonesia
  • Paling mantap menginap di hotel my tower surabaya, kelaz 🤙
    Ryu
    Indonesia
  • Overall, it's clean, staff are friendly and helpful.
    Shah
    Malaysia
  • Super nice bedroom for such affordable price..
    mos
    Indonesia
  • Buagusss bangettt, receptionist nya the best.
    Fithri
    Indonesia
See map

8.0Excellent

Location rating score

Excellent location
Parking
  • Surabaya's Zoo
    4.1 km
  • Masjid Nasional Al Akbar Surabaya
    4.2 km
  • Bungkul Park
    4.6 km
  • Surabaya Town Square
    4.7 km
  • Monkasel (Submarine Monument)
    6.5 km

Closest landmarks

  • Rumah Sakit Royal Surabaya
    270 m
  • GOR Surya Baja
    480 m
  • Pos Kesehatan Kelurahan Kendangsari
    490 m
  • Klinik Umum Cita Husada 2
    520 m
  • Klinik Nurani Jaya 37
    630 m

Good to know

Value for money7.7
Distance to city center7.3 km
Location rating8.0
Nearest airportJuanda International Airport (SUB)
Distance to airport6.6 km

Select your room

1/18

Junior Suite

32 m²/344 ft²
Max 2 adults
1 queen bed
Preferred by Couples
City view
1/18

Junior Suite Queen

32 m²/344 ft²
Max 2 adults
1 queen bed
City view
1/18

Deluxe Room

24 m²/258 ft²
Max 2 adults
1 queen bed
Pool view
1/14

Junior Suite Twin Room

32 m²/344 ft²
Max 2 adults
1 single bed
City view
1/9

Junior Suite King Room

32 m²/344 ft²
Max 2 adults
1 king bed
City view
1/9

Transit Room - Max 3 Hours Use

32 m²/344 ft²
Max 2 adults
1 queen bed
City view
1/7

Private En-Suite

56 m²/603 ft²
Max 2 adults
1 king bed
Pool view
1/1

Suite Non Smoking

56 m²/603 ft²
Max 3 adults
1 queen bed
1/1

Junior King Suite Part smoking

32 m²/344 ft²
Max 3 adults
1 king bed
1/2

Transit Room 3 Hour Only Twin

32 m²/344 ft²
Max 3 adults
City view

Frequently asked questions

While relaxing at My Tower Hotel Surabaya, you can delight in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

While staying at My Tower Hotel Surabaya, jump start your holiday by visiting the closest attraction in walking distance to the property such as GOR Surya Baja.

My Tower Hotel Surabaya's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

100.0% of our past visitor reviews have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for My Tower Hotel Surabaya down in the review section.

Past business travelers that have stayed at this property have given My Tower Hotel Surabaya an average rating of 7.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given My Tower Hotel Surabaya an average rating of 7.9. You can look up on more detailed customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given My Tower Hotel Surabaya an average rating of 6.4. You can look up more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given My Tower Hotel Surabaya an average rating of 6.7. You can search for more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given My Tower Hotel Surabaya an average rating of 7.6. You can look up on more descriptive customer testimonials, and comments for this property down in the review section.

The closest train, metro, or bus station is Jemursari, 2348.77 m away from My Tower Hotel Surabaya.

My Tower Hotel Surabaya’s location in the Rungkut neighborhood makes it close to popular destinations which includes Suroboyo Carnival Park.

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More about My Tower Hotel Surabaya

More about My Tower Hotel Surabaya

Experience Modern Comfort at My Tower Hotel Surabaya

Welcome to My Tower Hotel Surabaya, a contemporary 3-star hotel located in the vibrant city of Surabaya, Indonesia. With its convenient location just 15 minutes away from the airport, this hotel is the perfect choice for both business and leisure travelers. Built in 2019, My Tower Hotel Surabaya offers modern amenities and comfortable accommodations for a memorable stay. At My Tower Hotel Surabaya, check-in begins at 02:00 PM, allowing you to settle in and start your Surabaya adventure at your own pace. The hotel features 200 well-appointed rooms, ensuring a wide range of options to suit your preferences. Each room is designed with your comfort in mind, offering a relaxing environment to unwind after a long day of exploring the city. Families are welcome at My Tower Hotel Surabaya, as children between the ages of 6 to 12 can stay free of charge. This child-friendly policy allows families to enjoy a hassle-free vacation without worrying about additional costs. Whether you're traveling with your little ones or on a solo journey, My Tower Hotel Surabaya provides a welcoming and inclusive atmosphere for all guests. Conveniently located just 7.3 km from the city center, My Tower Hotel Surabaya offers easy access to the city's top attractions, shopping centers, and dining establishments. Whether you're interested in exploring the historical sites, indulging in local cuisine, or experiencing the vibrant nightlife, you'll find everything within reach. Experience modern comfort and warm hospitality at My Tower Hotel Surabaya. Book your stay today and discover all that Surabaya has to offer from this conveniently located and welcoming hotel.

Stay Active and Refreshed at My Tower Hotel Surabaya's Indoor Pool

At My Tower Hotel Surabaya, we understand the importance of staying active and refreshed during your stay. That's why we offer a fantastic indoor pool facility for our guests to enjoy. Whether you're looking to swim laps or simply relax and unwind, our indoor pool provides the perfect setting for a refreshing dip. With its crystal-clear waters and comfortable temperature, our indoor pool offers a serene oasis away from the hustle and bustle of the city. Whether you're an avid swimmer or just looking to cool off after a long day of exploring Surabaya, our pool is the ideal spot. Take a few laps to get your heart pumping or simply float on your back and soak up the sun's rays. Our indoor pool is also perfect for families, providing a safe and enjoyable space for children to splash around and have fun. So, why not take a break from your busy schedule and make a splash at My Tower Hotel Surabaya's indoor pool? Dive in and experience the ultimate relaxation and rejuvenation!

Unparalleled Convenience Facilities at My Tower Hotel Surabaya

At My Tower Hotel Surabaya, we understand the importance of convenience during your stay. That's why we offer an array of exceptional facilities to ensure a seamless and comfortable experience for our guests. Stay connected with our complimentary Wi-Fi, available in all rooms and public areas. Whether you're catching up on work emails or sharing your vacation memories on social media, our high-speed internet will keep you connected throughout your stay. Forget about the hassle of searching for Wi-Fi hotspots - at My Tower Hotel Surabaya, staying connected has never been easier.

Convenient Transport Facilities at My Tower Hotel Surabaya

My Tower Hotel Surabaya offers a range of convenient transport facilities to ensure a seamless travel experience for guests. One of the notable features is the hotel's spacious car park, which provides ample parking space for guests arriving by car. Whether you are traveling in your own vehicle or renting one, you can rest assured knowing that you have a secure and convenient place to park at the hotel. The car park is well-maintained and monitored by security personnel, offering peace of mind during your stay at My Tower Hotel Surabaya.

Discover Your Perfect Stay at My Tower Hotel Surabaya

At My Tower Hotel Surabaya, guests can choose from a variety of well-appointed rooms designed to suit different preferences and needs. Whether you're seeking the cozy comfort of the Deluxe Room, featuring 24 square meters with a plush Queen Bed, or the spacious Junior Suite options like the Junior Suite King Room, Junior Suite Twin Room, or Junior Suite Queen, each offering 32 square meters of elegant living space. For those desiring extra room and privacy, the Private En-Suite provides 56 square meters with a luxurious King Bed, perfect for a more indulgent stay. Additionally, travelers in transit or short stays can opt for the Transit Room, offering 32 square meters with a Queen Bed for up to three hours of use, or the Junior Suite, providing a comfortable 32 square meters with a Queen Bed. Booking your preferred room type through Agoda ensures you receive the best prices available, making your stay more affordable and accessible. The platform also guarantees a hassle-free booking experience, allowing you to secure your ideal room quickly and effortlessly, so you can focus on enjoying your time in Surabaya.

Discover the Vibrant Neighborhood of Rungkut in Surabaya

Nestled in the bustling city of Surabaya, Indonesia, Rungkut is a vibrant neighborhood that offers a unique blend of modernity and traditional charm. This up-and-coming area is known for its diverse range of attractions, making it an ideal destination for travelers seeking a dynamic experience. One of the highlights of Rungkut is its shopping scene. The area is home to several malls and retail centers, where you can indulge in a day of retail therapy. Visit the popular City of Tomorrow Mall, a sprawling complex that houses a wide array of shops, restaurants, and entertainment options. For a taste of local culture, head to the traditional markets in Rungkut, where you can haggle for fresh produce, local handicrafts, and delicious street food. In addition to its shopping opportunities, Rungkut also boasts a lively nightlife scene. The area is dotted with trendy bars, clubs, and lounges, offering a variety of entertainment options for night owls. Whether you're looking to dance the night away or enjoy a relaxing drink with friends, Rungkut has something for everyone. For those seeking a dose of nature, Rungkut is also home to several parks and green spaces. Take a leisurely stroll through the Rungkut Park, a serene oasis amidst the urban landscape. The park offers a peaceful retreat where you can unwind and enjoy the fresh air. With its vibrant atmosphere, diverse attractions, and convenient location, Rungkut is a neighborhood that should not be missed during your visit to Surabaya. Whether you're a shopaholic, a food enthusiast, or a nature lover, Rungkut has something to offer for every traveler.

Convenient Transportation Options to Reach My Tower Hotel Surabaya from Nearby Airports

Situated in the bustling city of Surabaya, Indonesia, My Tower Hotel Surabaya offers a convenient location for travelers arriving at the nearby airports. Whether you land at Juanda International Airport or Abdul Rachman Saleh Airport, you'll find several transportation options to reach the hotel with ease. If you arrive at Juanda International Airport, the most common choice is to take a taxi or a ride-sharing service. Taxis are readily available at the airport, and you can easily find them outside the arrivals area. The journey from the airport to My Tower Hotel Surabaya takes approximately 30 minutes, depending on the traffic. Alternatively, you can book a private transfer in advance to ensure a hassle-free journey. For those arriving at Abdul Rachman Saleh Airport, the distance to My Tower Hotel Surabaya is slightly longer. The most convenient option is to hire a taxi or use a ride-sharing service. Taxis can be found outside the airport terminal, and the ride to the hotel usually takes around 45 minutes, depending on the traffic conditions. Regardless of which airport you arrive at, the journey to My Tower Hotel Surabaya offers glimpses of Surabaya's vibrant streets and bustling neighborhoods. Upon arrival, you'll be greeted by the hotel's modern and stylish facade, providing a comfortable and convenient base for your stay in Surabaya.

Explore Surabaya's Vibrant Landmarks and Attractions near My Tower Hotel Surabaya

Nestled in the heart of Surabaya, My Tower Hotel offers easy access to several prominent landmarks and attractions that will make your stay truly memorable. Just a short distance away, you'll find the magnificent Masjid Nasional Al Akbar Surabaya, a grand mosque known for its stunning architecture and serene ambiance. Take a moment to admire the intricate details of this iconic landmark while immersing yourself in the local culture. For a fun-filled day with your family, head over to Suroboyo Carnival Park, located nearby. This amusement park is a favorite among locals and tourists alike, offering a wide range of thrilling rides, entertaining shows, and delicious street food. Whether you're seeking adrenaline-pumping adventures or simply want to enjoy a leisurely stroll, Suroboyo Carnival Park has something for everyone. If you're in need of any medical assistance, worry not as there are several healthcare facilities in the vicinity. Puskesmas Pembantu Kebraon, Yakaya, and Klinik Utama El Shafi are conveniently located nearby, ensuring that you have access to quality healthcare services during your stay. Additionally, you'll find Apotek K24 Pandugo nearby, where you can easily purchase any necessary medications or health products. For those looking to maintain their fitness routine while traveling, My Tower Hotel is situated close to a gym where you can work up a sweat and stay active. After a rewarding workout, you can unwind and relax in the hotel's comfortable accommodations. With its prime location, My Tower Hotel Surabaya offers easy access to a range of landmarks, attractions, and essential amenities, making it an ideal choice for both business and leisure travelers.

Convenient Public Transport Options near My Tower Hotel Surabaya

Located in the bustling city of Surabaya, Indonesia, My Tower Hotel Surabaya offers easy access to various public transport stations, making it a convenient choice for both business and leisure travelers. Situated in the Jemursari neighborhood, guests can take advantage of the nearby Jemursari Trans Surabaya Bus Station, which provides excellent connectivity to different parts of the city. Whether you're exploring popular attractions or attending meetings, this bus station offers a hassle-free way to get around. For those looking to travel further afield, Margorejo Railway Station is within close proximity to the hotel. This railway station connects Surabaya with other major cities in Indonesia, allowing guests to conveniently explore the country's diverse landscapes. Whether you're planning a day trip or a longer journey, the Margorejo Railway Station offers a reliable and comfortable mode of transportation. Additionally, Kertomenanggal Trans Surabaya Bus Station is also easily accessible from My Tower Hotel Surabaya. This bus station provides convenient links to various parts of Surabaya, including shopping districts, cultural sites, and dining establishments. Whether you're a shopaholic, history enthusiast, or food lover, this bus station will take you to your desired destinations with ease. Lastly, Wonokromo Railway Station is another transport option near the hotel. This railway station connects Surabaya with other cities in East Java, making it a convenient choice for travelers looking to explore the wider region. From here, you can embark on exciting adventures to places like Malang, Jember, and Banyuwangi, where you can experience stunning natural landscapes and immerse yourself in local culture. With its strategic location near these public transport stations, My Tower Hotel Surabaya provides guests with easy access to explore Surabaya and beyond. Whether you prefer buses or trains, these transport options offer a convenient and efficient way to discover the vibrant city and its surrounding areas.

A Culinary Adventure Awaits

Indulge in a culinary adventure with the array of dining options surrounding My Tower Hotel Surabaya. For a taste of authentic Japanese cuisine, head to Mr Sumo - Merr, where you can savor delectable sushi rolls and flavorful ramen bowls. If you're in the mood for some crispy and succulent duck, Bebek Goreng Palupi Rungkut is the place to be. Mie Mapan offers a variety of mouthwatering noodle dishes, perfect for satisfying your cravings. For a unique twist on Indonesian cuisine, try the famous fried duck at Bebek Goreng Harissa. Richeese Factory - Rungkut Madya is a must-visit for cheese lovers, offering a range of cheesy delights. Spice up your taste buds with the fiery flavors of Ayam Geprek Mr Suprek UPN. Agis Restaurant is a great choice for those looking for a cozy and intimate dining experience. Merr Kayu Manis Restaurant serves up a fusion of Indonesian and Western dishes, promising a delightful gastronomic experience. For a delightful dim sum feast, head to DIMSUM & SUKI XL 'Xtra Lezat'. And if you're a fan of spicy food, don't miss out on Waroeng Spesial Sambal 'SS' Rungkut, where you can enjoy a variety of dishes with their signature spicy sambal sauce. With such a diverse range of dining options, you'll never run out of delicious choices during your stay at My Tower Hotel Surabaya.

Shop 'til you drop at Surabaya's vibrant shopping landmarks

Located in the heart of Surabaya, My Tower Hotel offers easy access to a plethora of shopping landmarks. Just a stone's throw away, you'll find the City of Tomorrow Mall, a modern shopping complex that houses a wide range of international and local brands. For those looking for unique souvenirs, the Wonorejo Nursery is a must-visit, offering a variety of plants and flowers. Fashion enthusiasts will be delighted by the Rumah Batik Jawa Timur, where they can explore a vast collection of traditional Javanese batik clothing. If you're in the mood for some local street food and bargain shopping, head over to the Surabaya Carnival Night Market, where you can indulge in delicious treats and browse through a wide array of stalls. Other nearby shopping destinations include the CITO Shopping Mall, Maspion Square, Darmo Trade Center, Royal Plaza Surabaya, City of Tomorrow (CITO), and Marina Plaza, ensuring that every shopaholic's needs are met. After a long day of retail therapy, return to My Tower Hotel and unwind in the comfort of your stylish and well-appointed room.

Affordable Luxury at My Tower Hotel Surabaya

Experience the perfect blend of comfort, convenience, and affordability at My Tower Hotel Surabaya. With an average room price of just $10, this hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Surabaya, which is $28, My Tower Hotel Surabaya stands out as a wallet-friendly option without compromising on quality. Despite its affordable rates, this hotel doesn't skimp on amenities or service. Each room is tastefully decorated and well-appointed with modern comforts, ensuring a pleasant stay for every guest. Whether you're visiting Surabaya for business or leisure, My Tower Hotel Surabaya provides a comfortable and convenient base for exploring the city. With its competitive pricing, you can save more on accommodation and allocate your budget towards experiencing the vibrant local culture, delicious cuisine, and exciting attractions that Surabaya has to offer. Book your stay at My Tower Hotel Surabaya today and enjoy an unforgettable experience without breaking the bank.

Comfortable and Clean Rooms with Complete Facilities

My Tower Hotel Surabaya has received rave reviews from its guests, who have praised the hotel's spacious and clean rooms. The rooms are described as big, comfortable, and equipped with all the necessary amenities. Guests have also commended the hotel for its complete facilities, ensuring a pleasant and convenient stay. With its calm and positive ambiance, this hotel is the perfect choice for both leisure and business travelers. Whether you are on a business trip or simply looking for a peaceful retreat, My Tower Hotel Surabaya guarantees a comfortable and enjoyable experience.

A Haven of Exceptional Value and Service in Surabaya

Discover the epitome of exceptional value and service at My Tower Hotel Surabaya. With an impressive overall rating of 7.8, this hotel has consistently garnered positive reviews from satisfied guests. Offering great value for money with an impressive rating of 8.0 for value, My Tower Hotel Surabaya ensures that guests receive the utmost comfort and convenience without breaking the bank. One of the standout features of this hotel is its excellent staff performance, which has earned it a rating of 7.9. The dedicated and friendly staff members go above and beyond to ensure that every guest's needs are met, providing a warm and welcoming atmosphere from the moment of arrival. Whether it's offering assistance with travel arrangements or providing recommendations for local attractions, the staff at My Tower Hotel Surabaya are always ready to offer their expertise and ensure a memorable stay. Nestled in a prime location, this hotel boasts an impressive rating of 8.2 for location. Situated in the heart of Surabaya, guests can easily explore the city's vibrant attractions, shopping districts, and cultural landmarks. With its strategic location, guests can enjoy the convenience of having everything at their doorstep, making it the perfect choice for both business and leisure travelers. With its exceptional value, outstanding staff performance, and prime location, My Tower Hotel Surabaya is a top choice for those seeking a memorable and enjoyable stay in Surabaya, Indonesia.

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Amenities and facilities

Very good7.2

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Swimming pool
  • Swimming pool [indoor]
Services and conveniences
  • Elevator
  • Meeting/banquet facilities
  • Smoking area unavailable
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Non-smoking
  • Shower
  • Telephone

Location

Jalan Rungkut Industri Raya No.4, Surabaya, Rungkut, Surabaya, Indonesia, 60292

Excellent8.0

Location

Airports
  • Juanda International Airport (SUB)
    6.6 km
  • Abdul Rachman Saleh Airport (MLG)
    67.6 km
Public transportation
  • Jemursari
    2.4 km
  • Margorejo
    2.7 km
Hospital or clinic
  • Rumah Sakit Royal Surabaya
    270 m
Shopping
  • Tunjungan Plaza
    7.6 km
Convenience store
  • Alfamart
    1.5 km
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • Surabaya's Zoo
    4.1 km
  • Masjid Nasional Al Akbar Surabaya
    4.2 km
  • Bungkul Park
    4.6 km
  • Surabaya Town Square
    4.7 km
  • Monkasel (Submarine Monument)
    6.5 km
  • Tunjungan Plaza
    7.6 km
  • Pakuwon Food Festival
    8.3 km
  • Suramadu National Bridge
    9.2 km
  • Tugu Pahlawan
    9.5 km
  • Sampoerna Museum
    11.3 km
Nearby landmarks
  • Rumah Sakit Royal Surabaya
    270 m
  • GOR Surya Baja
    480 m
  • Pos Kesehatan Kelurahan Kendangsari
    490 m
  • Klinik Umum Cita Husada 2
    520 m
  • Klinik Nurani Jaya 37
    630 m
  • Gedung Olahraga Sasana Krida
    680 m
  • Klinik Nurani Jaya 66
    740 m
  • Laboratorium Klinik Isaki
    860 m
  • Kawasan Industri
    880 m
  • Puskesmas Pembantu Kutisari
    920 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
Getting around
  • Distance from city center: 7.3 km
  • Travel time to airport (minutes): 15
Extras
  • Breakfast charge (unless included in room price): 50000 IDR
The property
  • Year property opened: 2019
  • Number of floors: 22
  • Number of rooms : 200
  • Number of restaurants: 1
  • License Id / Local Tax ID/ Entity Name: 0601230020595

Reviews of My Tower Hotel Surabaya from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.4

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 4.0
  • 8.0
  • 2.0
  • 6.0
  • 2.0
  • 6.0
  • 8.0
  • 6.8
  • 8.0
  • 10

Most recent

From 14,267 reviews

  • Cleanliness score 7.2 out of 10
  • Facilities score 7.2 out of 10 and is a high score in Surabaya
  • Location score 8 out of 10 and is a high score in Surabaya
  • Service score 7.7 out of 10 and is a high score in Surabaya
  • Value for money score 7.7 out of 10 and is a high score in Surabaya

What guests liked

Summarized by AI

Value for Money: Low rates appeal to budget travelers, with several guests calling the stay cheap, fair-priced, or worth it for backpacking, transit, or repeat visits. (8 mentions)

Room Comfort: Spacious and restful rooms show up in some stays, with a few guests calling the room comfortable enough for resting or returning. (5 mentions)

Room Cleanliness: Clean rooms do appear in a few stays, with mentions of freshly painted space, clean bathrooms, and an overall tidy feel. (5 mentions)

Room Views: City and high-floor views are a bright spot, especially from rooms on upper floors like the 19th floor. (4 mentions)

Location: Strategic location around Rungkut Industri and Surabaya stands out, with several guests saying it is convenient for short stays and easy to get around. (4 mentions)

General Services: Attentive and welcoming service does show up in a few stays, especially at reception. (3 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 301 reviews
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10% Positive
sentiment-negative-indicator
89% Unfavourable

Service

Mentioned in 111 reviews
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25% Positive
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74% Unfavourable

Bathroom

Mentioned in 91 reviews
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4% Positive
sentiment-negative-indicator
95% Unfavourable

Room comfort

Mentioned in 89 reviews
sentiment-positive-indicator
16% Positive
sentiment-negative-indicator
83% Unfavourable

Check in

Mentioned in 66 reviews
sentiment-positive-indicator
10% Positive
sentiment-negative-indicator
89% Unfavourable

Air conditioning

Mentioned in 64 reviews
sentiment-positive-indicator
18% Positive
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81% Unfavourable

Bedding

Mentioned in 59 reviews
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100% Unfavourable

Room size

Mentioned in 57 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

In room amenities

Mentioned in 46 reviews
sentiment-positive-indicator
8% Positive
sentiment-negative-indicator
91% Unfavourable
Changed to review page 1
  1. 9.2Exceptional

    Mutiah from Indonesia
    Solo traveler
    Junior Suite Queen
    Stayed 2 nights in May 2026

    “Good”

    It seems that at first it was an apartment, because of the compartments, like a closet, and the storage shelves are quite a lot. It's worth it for those who like to stay in their room, especially if you get an upper floor that offers a city view.

    Reviewed May 03, 2026
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  2. 8.8Excellent

    Ida from Indonesia
    Family with young children
    Junior Suite Queen
    Stayed 2 nights in May 2026

    “staying experience”

    The facilities and cleanliness are adequate. The staff is really responsive in everything and friendly as well. The comfort is quite good, especially with the budget-friendly prices.

    Reviewed May 10, 2026
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  3. 8.0Excellent

    Yunus from Indonesia
    Family with young children
    Junior Suite Queen
    Stayed 1 night in May 2026

    “Very good”

    The room is clean and spacious, and the bathroom also has hot water. View of the city of Samarinda. Recommended for that price. 👍

    Reviewed May 31, 2026
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  4. 9.2Exceptional

    haryadi from Indonesia
    Solo traveler
    Junior Suite Queen
    Stayed 1 night in May 2026

    “View, cleanliness”

    Cockroaches, in every room I've ever stayed in there are cockroaches. I took the initiative to buy insect spray, but they all came out... It was healed by the very beautiful view... in the morning greeted by fog, fresh air. The staff is very quick ☺️ when I asked for a broom, they did it immediately.

    Reviewed June 01, 2026
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  5. 8.0Excellent

    NUR from Indonesia
    Solo traveler
    Junior Suite Queen
    Stayed 1 night in May 2026

    “NICE”

    comparable to its price, the room is quite spacious, fairly clean although there are still cigarette butts on the balcony, the pillowcases and towels need to be replaced, the shower holder needs to be fixed. all facilities work well. Thank you.

    Reviewed May 11, 2026
    Auto-translated through generative A.I.
Changed to review page 1

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