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Fortune Select Global Hotel Gurgaon
Deluxe Room - Guestroom, Fortune Select Global Hotel Gurgaon in New Delhi and NCR
a large building with a clock on the top of it, Fortune Select Global Hotel Gurgaon in New Delhi and NCR
Lobby, Fortune Select Global Hotel Gurgaon in New Delhi and NCR
Interior view, Fortune Select Global Hotel Gurgaon in New Delhi and NCR
a swimming pool with a large swimming pool in it, Fortune Select Global Hotel Gurgaon in New Delhi and NCR
a bathroom with a shower, sink, and mirror, Fortune Select Global Hotel Gurgaon in New Delhi and NCR

Removed from saved list

7.8

Very good

197 reviews

197 reviews

Breakfast3
Housekeeping3
Check in/Check Out1
See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Qutub Minar 9.4 km
Lodhi Garden 17.2 km
Lotus Temple 17.3 km
Humayun's Tomb 19.0 km
India Gate 19.1 km
Gurdwara Bangla Sahib 19.1 km
Connaught Place 20.0 km
Swaminarayan Akshardham 22.4 km
Chandni Chowk 22.5 km
Red Fort 23.6 km
Nearby landmarks
Guru Dronacharya Metro Station 150 m
IndiGo 190 m
Sikanderpur Rapid Metro 880 m
Sikandarpur 1.0 km
Sikenderpur Metro Station 1.0 km
Reliance Super 1.2 km
DLF Mega Mall 1.2 km
Phase 2 Rapid Metro Station 1.2 km
Unitech Cyber City 1.3 km
Grand Mall 1.3 km

Fortune Select Global Hotel Gurgaon

Global Arcade, M G Road, Gurgaon, New Delhi and NCR, India, 122002 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gurgaon part of New Delhi and NCR, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Qutub Minar. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

140 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Steamroom

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in New Delhi and NCR are being booked every minute!
Value for money7.8
Distance to city center1 km
Location rating8.4
Nearest airportIndira Gandhi International Airport (DEL)
Distance to airport8.3 km

Rooms available at Fortune Select Global Hotel Gurgaon

Very good
Room comfort & quality

8

Tower Suite
...
  • Room size: 84 m²/904 ft²
  • Non-smoking
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Fortune Club Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
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Junior Suite
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Suite With Early Check in & late check-out for up to 3 hours (subject to avl)
...
  • Room size: 74 m²/797 ft²
  • 1 double bed
Enter dates to see prices
Club King Room with Early Check in & late check-out for up to 3 hours (subject to avl); complimentary Room Upgrade to Fortune Club Superior (subject to avl)
...
  • Room size: 27 m²/291 ft²
  • 2 single beds and 1 king be...
Enter dates to see prices
Club Superior King Room WithEarly Check in & late check-out for up to 3 hours (subject to avl)
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
Enter dates to see prices
Fortune Club Superior Room
...
  • 1 double bed or 1 king bed
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Standard Room
...
  • Room size: 19 m²/205 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 93 m²/1001 ft²
  • 2 sofa beds & 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Fortune Select Global Hotel Gurgaon offer laundry services?

Yes! Fortune Select Global Hotel Gurgaon provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

What measures does Fortune Select Global Hotel Gurgaon take in terms of hygiene, safety, and cleanliness?

Fortune Select Global Hotel Gurgaon satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, temperature check for guests and staff, free face masks, and staff trained in safety protocol for increased safety precautions and hygiene protocols.

Does Fortune Select Global Hotel Gurgaon have an option for contactless check-in and check-out?

At Fortune Select Global Hotel Gurgaon, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

Are there ATM on-site at Fortune Select Global Hotel Gurgaon?

Absolutely! The benefits of staying at Fortune Select Global Hotel Gurgaon include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

At what time of the year is Fortune Select Global Hotel Gurgaon most popular?

Fortune Select Global Hotel Gurgaon's most popular month where verified guests travelers have stayed the most is in November.

What was the average room rate for Fortune Select Global Hotel Gurgaon been in the past month?

The typical room rate for Fortune Select Global Hotel Gurgaon in the past month is 6064.37 INR, compared to city's average of 2307.69 INR.

In which languages can Fortune Select Global Hotel Gurgaon's personnel communicate?

Fortune Select Global Hotel Gurgaon can communicate up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do past visitors love most about Fortune Select Global Hotel Gurgaon?

Past visitors that stayed at Fortune Select Global Hotel Gurgaon have given this property a rating of 8.356 for its remarkable location as the main highlight for their stay.

What is the average rating that verified Business travelers' have given to Fortune Select Global Hotel Gurgaon?

Past business travelers that have stayed at this property have given Fortune Select Global Hotel Gurgaon an average rating of 7.3. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Fortune Select Global Hotel Gurgaon?

Past group travelers that have stayed at this property have given Fortune Select Global Hotel Gurgaon an average rating of 7.8. You can find more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Fortune Select Global Hotel Gurgaon?

The closest train, metro, or bus station is Dwarka Sector 8 Metro Station, 10061.92 m away from Fortune Select Global Hotel Gurgaon.

What time is check-in and check-out at Fortune Select Global Hotel Gurgaon?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Fortune Select Global Hotel Gurgaon

  • 8

    Very good
    Cleanliness

    "Great location as ther is a metro station next door, rooms are very clean and friendly staff"

    sukhvinder

    |

    April 18, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Clean rooms and good service."

    Michelle

    |

    December 7, 2022

  • 10

    Exceptional
    Location

    "Very good location."

    Hemant

    |

    November 8, 2022

Overall rating:

7.8

Very good
197 reviews
Cleanliness
7.9
Facilities
7.3
Location
8.4
Read all reviews >
What travelers say they love:
Very friendly staffs
Noriyuki from Singapore
Business traveler
More about Fortune Select Global Hotel Gurgaon

More about Fortune Select Global Hotel Gurgaon

Fortune Select Global Hotel Gurgaon

Make everyday special with all that New Delhi and NCR has to offer with a stay at Fortune Select Global Hotel Gurgaon.
At Fortune Select Global Hotel Gurgaon, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring New Delhi and NCR even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Fortune Select Global Hotel Gurgaon. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Fortune Select Global Hotel Gurgaon are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Fortune Select Global Hotel Gurgaon, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Fortune Select Global Hotel Gurgaon. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
Enjoy the countless activities offered at Fortune Select Global Hotel Gurgaon. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't spend all your time inside while in New Delhi and NCR! Be sure to visit India Gate located 19.1 km away, an item on every checklist of those who travel to New Delhi and NCR.

Show less

Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Breakfast

5 mentions

Internet

5 mentions

Swimming Pool

3 mentions

Taxi

1 mention

Languages spoken
  • English
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Buffet
Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

Global Arcade, M G Road, Gurgaon, New Delhi and NCR, India, 122002
Excellent
Location

8.4

Airports
  • Indira Gandhi International Airport (DEL)
    8.3 km 25 min drive
  • Agra Airport (AGR)
    170.2 km 4.0 hour drive
Public transportation
  • Guru Dronacharya Metro Station
    150 m 6 min walk
  • Sikanderpur Rapid Metro
    880 m
Hospital or clinic
  • Pharmacy
    1.5 km
Shopping
  • DLF Promenade Mall
    8.5 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Qutub Minar
    9.4 km
  • Lodhi Garden
    17.2 km
  • Lotus Temple
    17.3 km
  • Humayun's Tomb
    19.0 km
  • India Gate
    19.1 km
  • Gurdwara Bangla Sahib
    19.1 km
  • Connaught Place
    20.0 km
  • Swaminarayan Akshardham
    22.4 km
  • Chandni Chowk
    22.5 km
  • Red Fort
    23.6 km
Nearby landmarks
  • Guru Dronacharya Metro Station
    150 m
  • IndiGo
    190 m
  • Sikanderpur Rapid Metro
    880 m
  • Sikandarpur
    1.0 km
  • Sikenderpur Metro Station
    1.0 km
  • Reliance Super
    1.2 km
  • DLF Mega Mall
    1.2 km
  • Phase 2 Rapid Metro Station
    1.2 km
  • Unitech Cyber City
    1.3 km
  • Grand Mall
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1700 INR
  • Distance from city center1 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)699 INR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 107
  • Room voltage220
  • Year property opened2005

Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Fortune Select Global Hotel Gurgaon from real guests

Provided by verified guests of Agoda
7.8
Cleanliness7.9
Facilities7.3
Location8.4
Room comfort and quality8.0
Service7.9
Value for money7.8
High score for New Delhi and NCR
Rating
9+ Exceptional (21)
8-9 Excellent (8)
7-8 Very Good (13)
6-7 Good (5)
<6 Below Expectation (8)
Time of the year
Mar - May (13)
Jun - Aug (13)
Sep - Nov (11)
Dec - Feb (18)

Show reviews that mention 

Showing 55 verified guest comments
123
10.0
Exceptional
Sanyam from India
Couple
Deluxe Room
Stayed 2 nights in August 2021

It was a super nice stay.”

I have been to all good places including Ritz Carlton and Ramada, but this place was super special in terms of hospitality and comfort. Food Options during breakfast are very limited but this was a good place overalls

Reviewed September 07, 2021

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Dear Sanyam, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about the hotel, services and specially our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to Fortune Select Global for another memorable experience. Thank you, Kind regards, Front Office Manager

Responded October 09, 2021
Fortune Select Global Hotel Gurgaon
10.0
Exceptional
Hemant from India
Business traveler
Deluxe Room
Stayed 3 nights in November 2022

Excellent place_Stayed in November 2022”

Very good location. Good rooms. Good breakfast. Very supportive staff. Overall a good experience.

Reviewed November 09, 2022

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Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Fornt Office Manager

Responded December 12, 2022
Fortune Select Global Hotel Gurgaon
9.6
Exceptional
Michelle from India
Couple
Deluxe Room
Stayed 1 night in December 2022

Comfortable stay”

We had a comfy stay at the fortune. The staff was efficient and the manager kindly gave us an upgrade since we were celebrating. Clean rooms and good service.

Reviewed December 08, 2022

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Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Fornt Office Manager

Responded December 12, 2022
Fortune Select Global Hotel Gurgaon
9.6
Exceptional
Sirish from United States
Family with teens
Deluxe Room
Stayed 1 night in July 2021

Good hotel with clean rooms and nice people”

We were quite sattisfied with the hotel, it's room and the amenities. The hotel staff was kind, courteous and were following Covid appropriate behaviour at all times. I recommend this hotel.

Reviewed August 02, 2021

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Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about the hotel, services and specially our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to Fortune Select Global for another memorable experience. Thank you, Kind regards, General Manager

Responded August 04, 2021
Fortune Select Global Hotel Gurgaon
9.2
Exceptional
Sirish from United States
Solo traveler
Deluxe Room
Stayed 1 night in August 2021

NO issues to report. Good value for money”

This review is almost ten months late. I stayed for two nights and enjoyed their hospitality. The rooms are a bit dated and due to covid, they did not have all rooms open so I didn't get the free upgrade. Breakfast was selective yet sumptuous, my teenage son joined me one day and was really happy with his b'fast feast:)

Reviewed June 13, 2022

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Dear Guest, Greetings from Fortune Select Global, Gurgaon. We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service. We look forward to welcoming you back to Fortune Select Global for another memorable experience. With Regards, Front Office Manager

Responded July 26, 2022
Fortune Select Global Hotel Gurgaon
9.6
Exceptional
Shubham from India
Solo traveler
Deluxe Room
Stayed 1 night in September 2022

Good Service”

Value for money and hotel is located at prime location.

Reviewed October 21, 2022

See room deals

Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Fornt Office Manager

Responded December 12, 2022
Fortune Select Global Hotel Gurgaon
10.0
Exceptional
Aditya from India
Solo traveler
Fortune Club Room
Stayed 1 night in April 2022

Exceptional”

Nice place to stay

Reviewed May 07, 2022

See room deals

Dear Guest, Greetings from Fortune Select Global, Gurgaon. We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service. We look forward to welcoming you back to Fortune Select Global for another memorable experience. With Regards, Front Office Manager

Responded July 26, 2022
Fortune Select Global Hotel Gurgaon
9.2
Exceptional
Simmi from India
Family with young children
Deluxe Room
Stayed 1 night in January 2022

Good location, ideal for short stay”

Location is really good on MG road, great for shopping. Restaurant is good with great menu. Staff is polite and helpful.

Reviewed January 17, 2022

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Dear Guest, Greetings from Fortune Select Global, Gurgaon. We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favourable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service. We look forward to welcoming you back to Fortune Select Global for another memorable experience. With Regards, Front Office Manager

Responded July 31, 2022
Fortune Select Global Hotel Gurgaon
8.4
Excellent
Shashank from India
Business traveler
Deluxe Room
Stayed 1 night in December 2022

Excellent”

Hotel had spacious room , staff was courteous and the best thing was the location of the hotel as everything is nearby from metro to mall to restaurants The in house restaurant was also very good

Reviewed February 08, 2023

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Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Fornt Office Manager

Responded February 10, 2023
Fortune Select Global Hotel Gurgaon
8.8
Excellent
Kandaraj from India
Business traveler
Deluxe Room
Stayed 1 night in August 2021

Hygeine place to stay”

It was a pleasant stay. Very few occupants due to Covid. Rooms were clean. Few services were missing like dental kit. Overall a pleasant stay

Reviewed September 04, 2021

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Dear Kandaraj, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about the hotel, services and specially our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We look forward to welcoming you back to Fortune Select Global for another memorable experience. Thank you, Kind regards, Front Office Manager

Responded October 09, 2021
Fortune Select Global Hotel Gurgaon
9.2
Exceptional
Noriyuki from Singapore
Business traveler
Junior Suite
Stayed 5 nights in November 2022

Exceptional”

Very friendly staffs

Reviewed November 20, 2022

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Dear Guest, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Fornt Office Manager

Responded December 12, 2022
Fortune Select Global Hotel Gurgaon
8.8
Excellent
Preet from India
Business traveler
Fortune Club Room
Stayed 1 night in July 2022

Excellent”

Everything except the food was good here . Do not order chicken biryani here. It tastes like chinese

Reviewed July 27, 2022

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Dear Guest, Greetings from Fortune Select Global, Gurgaon! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

Responded July 31, 2022
Fortune Select Global Hotel Gurgaon
8.4
Excellent
Naman from India
Business traveler
Deluxe Room
Stayed 3 nights in July 2022

Rooms are fairly large for the rates, Aircon very good & interiors not fresh bt decent.”

TV size is an issue

Reviewed July 20, 2022

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Dear Guest, Greetings from Fortune Select Global, Gurgaon! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

Responded July 31, 2022
Fortune Select Global Hotel Gurgaon
7.6
Very good
Sandeep from India
Couple
Fortune Club Room
Stayed 1 night in April 2022

Needs Staff”

Though the Hotel is good..... food was excellent and room comfortable......the staff is slow in responding to demands, I had to call reception and house keeping 2-3 times for any requirements.

Reviewed April 25, 2022

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Dear Guest, Greetings from Fortune Select Global, Gurgaon! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

Responded July 31, 2022
Fortune Select Global Hotel Gurgaon
8.4
Excellent
Anant from India
Solo traveler
Deluxe Room
Stayed 1 night in November 2019

Nice Business Hotel”

This was a nice business hotel for single travellers.

Reviewed January 31, 2020

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Dear Mr. Anant, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. I have shared your feedback with everyone at the hotel. We look forward to welcoming you back to Fortune Select Global for another memorable experience. Thank you, Kind regards, General Manager

Responded May 28, 2021
Fortune Select Global Hotel Gurgaon
8.0
Excellent
Dushyant from India
Couple
Deluxe Room
Stayed 1 night in July 2021

Good Place, prime location”

The stay was nice, the location is good and the staff is also helpful.

Reviewed July 28, 2021

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Dear Mr. Dushyant, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. I have shared your feedback with everyone at the hotel. We look forward to welcoming you back to Fortune Select Global for another memorable experience. Thank you, Kind regards, General Manager

Responded July 28, 2021
Fortune Select Global Hotel Gurgaon
7.2
Very good
Pankaj from India
Couple
Deluxe Room
Stayed 1 night in December 2019

Limited facilities and no attention to details”

The hotel has a great location but lacks the feel of a premium hotel and is woefully deficient in providing basic facilities such as slippers, robes or even sufficient hand towels. There was only one hand towel for a room booked for a couple. It’s a minor thing that even budget hotels are smart enough to pay attention to. The bedsheets and the blanket looked very old and were not properly done. The room also appeared very old compared to the building. A single key card was given and that also didn’t function for turning off the lights. The room was big but lacked the feel of a premium hotel room. I think the problem seems that they have been delaying the renovation of the hotel which is what may help it appeal to customers.

Reviewed January 02, 2020

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Dear Pankaj, It was a pleasure having you stay with us at Fortune Select Global, Gurgaon. I have shared your feedback with the concerned department. We do hope to get another chance to make up for the past issues and re-spark our commitment to excellence in hospitality for you. Thank You, Kind Regards,

Responded May 28, 2021
Fortune Select Global Hotel Gurgaon
6.4
Good
Vijay from India
Couple
Deluxe Room
Stayed 2 nights in March 2022

Below average quality of rooms and breakfast ”

The hotel is located on nice location near metro station. Over all experience with the staff was good. Shivam was awesome at breakfast service.Security personal were nice and helpful in baggage handling. Apart from this I got some negative experience which I think A brand like ITC should improve on. Like A/C controller and shower head was fixed with a tape ,washbasin top was broken and was fixed with putty which looks very cheap.On 25th morning readymade coffee in Urn at breakfast buffet was spoiled as milk in it was curdled which could cause food poisoning , which I informed to the girl standing at door and she offered me coffee from machine instead of that readymade South indian coffee . To my amaze no supervisor or manager came to meet us and even on next day that in coffee was missing on buffet counter.

Reviewed March 27, 2022

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Dear Guest, Greetings from Fortune Select Global, Gurgaon! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

Responded July 31, 2022
Fortune Select Global Hotel Gurgaon
6.0
Ellesh from India
Family with young children
Deluxe Room
Stayed 1 night in March 2022

Old Hotel - Ok for business travel but not for leisure”

Rooms are bit old Bathroom didn't had rain shower and shower pressure was average. Breakfast had variety but taste was ok not great. South Indian food was not tasty. Staff and service were very good they tried to fulfill all our request. I was their for leisure and expected a bit more.

Reviewed March 24, 2022

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Dear Guest, Greetings from Fortune Select Global, Gurgaon! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

Responded July 31, 2022
Fortune Select Global Hotel Gurgaon
4.8
Surej from India
Business traveler
Deluxe Room
Stayed 1 night in February 2022

Fortune running down on upkeep and service”

The upkeep and maintenance of the hotel is falling day by day. Front desk is understaffed to handle even 2 check in and a checkout at the same time. The staff lack required training and often inspite of repeated requests and feedback I see no action at all. If you are staying even for 3 days the alacarte menu is so monotonous and lacks any options. They just have 3 non veg starters in the menu. The bar is shut. Only reason I stay here is the location advantage and proximity to my business meetings. I see no effort from the team to improve at all. Hope they take the feedback seriously and looking forward to see some improvement

Reviewed February 25, 2022

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Dear Guest, Greetings from Fortune Select Global, Gurgaon! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I have noted your observations for suitable corrective action. At Fortune Select Global it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Front Office Manager

Responded July 31, 2022
Fortune Select Global Hotel Gurgaon
123
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