This property is in high demand!
8 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- This neighborhood is preferred by frequent travelers. Properties here...
Location is superb and walking distance to the waterfront.
Fast check-in/out
- Many guests have praised the breakfast at this property
Breakfast all good food lovely Especially kolo mee
- Many guests have praised the view at this property
Clean and cozy room, with a nice city view.
- To help our travelers make informed and safe travel decisions, Hygiene...
Free Wi-Fi
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Bar
Pool (kids)
Luggage storage
8 travelers have booked today.
Based on 15,929 verified reviews
9.2
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Location rating score
There are 161 places in walking distance!
| Value for money | 8.5 |
| Location rating | 9.2 |
| Nearest airport | Kuching International Airport (KCH) |
| Distance to airport | 8.0 km |
Based on 15929 reviews from verified travelers
Yes! Grand Margherita Hotel offers laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.
While on family vacation with your loved ones, your children can also discover the fun in sports and recreation facilities available at Grand Margherita Hotel which include children's playground and kids pool.
While remaining at Grand Margherita Hotel, begin your getaway by checking out the nearest points of interest that are within close proximity to the property which include Mohamed Yahia & Sons, Popular Book Co, and Sarawak Plaza.
While remaining at Grand Margherita Hotel, indulge in your evening or night out at Monkeebar to get the most out of your nightlife.
Grand Margherita Hotel's most popular month where verified tourists have stayed the most is in April.
Verified guests that stayed at Grand Margherita Hotel have given this property a rating of 9.175 for its remarkable location as the main highlight for their stay.
Past solo travelers that have stayed at this property have given Grand Margherita Hotel an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Grand Margherita Hotel is situated within Kuching City Center, which makes it effortlessly close to natural sights including Matang Wildlife Centre.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.
The nearest airport to Grand Margherita Hotel is Kuching International Airport, 8.0 km away.

Experience Luxury and Convenience at Grand Margherita Hotel
Welcome to Grand Margherita Hotel, a 4-star hotel located in the heart of Kuching, Malaysia. With its prime location and impeccable service, this hotel offers a luxurious and convenient stay for both business and leisure travelers.
Featuring 288 elegantly designed rooms, Grand Margherita Hotel provides a comfortable and stylish retreat for guests. Each room is thoughtfully furnished with modern amenities, ensuring a pleasant and relaxing stay. Whether you choose a cozy Deluxe Room or a spacious Suite, you can expect a restful night's sleep and a tranquil ambiance.
Conveniently located just 20 minutes away from the airport, Grand Margherita Hotel offers easy access to the city's major attractions and business centers. Whether you're here for a business meeting or to explore the charming city of Kuching, you'll find this hotel to be the perfect base for your adventures.
Check-in at Grand Margherita Hotel begins at 02:00 PM, allowing you ample time to settle in and unwind after your journey. The check-out time is at 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or catch up on some last-minute work.
Families traveling with children will appreciate the hotel's child policy. Grand Margherita Hotel welcomes children between the ages of 2 to 12 to stay free of charge. This makes it an ideal choice for families looking for a comfortable and budget-friendly accommodation in Kuching.
With its rich history dating back to 1976, Grand Margherita Hotel has been a prominent landmark in Kuching for decades. Over the years, it has established itself as a trusted and renowned hotel, known for its exceptional service and warm hospitality.
Experience the perfect blend of luxury, convenience, and Malaysian hospitality at Grand Margherita Hotel. Book your stay today and discover all that Kuching has to offer from the comfort of this exquisite hotel.
Unwind and Indulge in Grand Margherita Hotel's Entertainment Facilities
At Grand Margherita Hotel, we understand the importance of providing a complete entertainment experience for our guests. Our hotel boasts a wide range of entertainment facilities that are sure to keep you entertained throughout your stay.
Step into our shops and indulge in a retail therapy session like no other. Whether you're looking for the latest fashion trends, unique souvenirs, or exquisite local handicrafts, our shops have it all. Browse through a variety of options and take home a piece of Kuching with you.
After a long day of exploring the city, unwind at our bar and enjoy a refreshing drink in a relaxed and inviting atmosphere. Sip on a signature cocktail or sample a selection of premium wines while socializing with fellow travelers or simply enjoying some alone time.
Pamper yourself at our salon, where our professional stylists are ready to provide you with a rejuvenating experience. From haircuts and styling to manicures and pedicures, our salon offers a range of services to help you look and feel your best.
Lastly, don't forget to visit our gift/souvenir shop to find the perfect memento to remember your stay in Kuching. Whether it's a traditional handicraft or a unique trinket, our shop has a wide selection of souvenirs that will make your memories last a lifetime.
At Grand Margherita Hotel, we strive to provide our guests with a truly memorable experience, and our entertainment facilities are just one way we achieve this. So come and unwind, indulge, and take home a piece of Kuching with you.
Stay Active and Refreshed at Grand Margherita Hotel's Sports Facilities
At Grand Margherita Hotel, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities to cater to our guests' diverse needs. Our well-equipped fitness center is perfect for those looking to maintain their workout routine. With state-of-the-art equipment and expert trainers, you can enjoy a productive and invigorating exercise session.
For those who prefer a more leisurely way to stay active, our poolside bar is the ideal spot. Take a refreshing dip in our sparkling swimming pool and then relax with a refreshing drink from our bar. Enjoy the tropical ambiance as you soak up the sun and unwind after a long day of exploring Kuching.
Whether you're a fitness enthusiast or simply looking to relax and rejuvenate, Grand Margherita Hotel's sports facilities have got you covered. Stay active, stay refreshed, and make the most of your stay with us.
Convenience Facilities at Grand Margherita Hotel
Grand Margherita Hotel in Kuching, Malaysia offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own room. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed without having to leave the premises.
For added convenience, Grand Margherita Hotel offers safety deposit boxes to keep valuable belongings secure, as well as a concierge service to assist guests with any requests or inquiries they may have. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly. The hotel also provides a designated smoking area for smokers, ensuring a comfortable environment for both smokers and non-smokers.
In addition to these facilities, Grand Margherita Hotel offers free Wi-Fi in all rooms, allowing guests to stay connected and productive throughout their stay. The hotel also provides services such as dry cleaning, express check-in/check-out, and luggage storage, making it convenient for guests to manage their travel arrangements. With daily housekeeping, guests can enjoy a clean and well-maintained room throughout their stay at Grand Margherita Hotel.
Convenient Transport Facilities at Grand Margherita Hotel
Grand Margherita Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival in Kuching. Whether you are traveling for business or leisure, this service ensures a smooth and comfortable journey to and from the airport.
For guests who prefer to drive, Grand Margherita Hotel offers a spacious car park onsite. This facility provides a secure and convenient place to park your vehicle, giving you peace of mind during your stay. What's more, the car park is free of charge, allowing guests to save on parking fees and enjoy a stress-free experience.
If you don't have your own vehicle, the hotel also offers car hire services. This allows you to explore the vibrant city of Kuching and its surrounding areas at your own pace. Whether you want to visit popular attractions or discover hidden gems, having a car at your disposal gives you the freedom to create your own itinerary and make the most of your time in Kuching.
With its comprehensive transport facilities, Grand Margherita Hotel ensures that guests have easy access to transportation options, making their stay in Kuching convenient and enjoyable.
Luxurious Room Facilities at Grand Margherita Hotel
Indulge in a world of comfort and luxury at Grand Margherita Hotel, where every room is equipped with a range of top-notch facilities to ensure an unforgettable stay. Step into your room and be greeted by a refreshing blast of cool air, thanks to the efficient air conditioning system. Feel like royalty as you slip into a plush bathrobe, adding an extra touch of opulence to your stay.
For entertainment, the in-house movies provide a wide selection of films for you to enjoy in the comfort of your room. Sit back and relax while catching up on your favorite shows on the television, or take advantage of the hairdryer to style your hair before heading out for a night on the town.
The mini bar is fully stocked with an array of beverages and snacks, perfect for those late-night cravings. Stay connected with the satellite/cable TV, offering a wide range of channels to suit every preference. With these exceptional room facilities, Grand Margherita Hotel guarantees a truly luxurious and comfortable experience for all guests.
Indulge in a Gastronomic Journey at Grand Margherita Hotel
At Grand Margherita Hotel, dining is not just a necessity, but a delightful experience that will tantalize your taste buds. With a range of dining facilities to choose from, you will be spoilt for choice during your stay. Start your day with a scrumptious breakfast buffet at the hotel's restaurant, where a wide array of local and international delights await you. From freshly baked pastries to made-to-order omelettes, there is something to satisfy every palate.
For a quick pick-me-up or a casual bite, head to the coffee shop, where you can enjoy a cup of aromatic coffee or indulge in a selection of light snacks and pastries. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, which offers an extensive menu featuring both local and international cuisines.
For those who love the smoky flavors of grilled dishes, the hotel also provides BBQ facilities where you can gather with friends and family for a memorable outdoor dining experience. And if you are looking for halal options, the hotel has a halal restaurant that serves delicious Malaysian and international dishes prepared in accordance with Islamic dietary laws. With daily housekeeping ensuring a clean and inviting dining environment, Grand Margherita Hotel is the perfect place to indulge in a gastronomic journey.
Comfortable and Diverse Room Options at Grand Margherita Hotel
Discover a variety of inviting rooms at the Grand Margherita Hotel in Kuching, each designed to cater to different preferences and group sizes. Choose from the spacious Junior Suite with Breakfast, offering 55 square meters of comfort with a luxurious King Bed, or opt for the well-appointed Deluxe Twin City View and Executive Deluxe Twin City View rooms, both featuring two double or queen beds respectively. For those seeking stunning river or city vistas, the Executive Deluxe King River View and Superior River View Twin Room provide picturesque scenery alongside cozy accommodations, while the newly renovated Superior Twin Room presents a fresh, modern space for guests. Whether traveling solo, as a couple, or with family, these diverse room options ensure a perfect fit for every stay.
Discover the Vibrant Heart of Kuching City Center
Nestled in the heart of Kuching, Malaysia, the Grand Margherita Hotel offers an unrivaled location for exploring the vibrant city center. With its strategic position along the Sarawak River, guests can enjoy breathtaking views of the riverfront and the bustling activity that unfolds along its banks.
Step outside the hotel and find yourself immersed in the rich cultural tapestry of Kuching. Take a leisurely stroll along the river promenade, where you can admire the beautifully preserved colonial buildings that line the waterfront. Explore the nearby Main Bazaar, a bustling street filled with shops selling traditional crafts, antiques, and souvenirs. Indulge in the vibrant flavors of local cuisine at the numerous street food stalls and restaurants that dot the area.
For those seeking a taste of history and culture, the Kuching City Center is home to a wealth of attractions. Visit the iconic Astana, the former residence of the White Rajahs, which now serves as the official residence of the Governor of Sarawak. Discover the rich heritage of the region at the Sarawak Museum, where you can delve into the history, culture, and natural wonders of Borneo.
Whether you're a history buff, a food lover, or simply looking to soak up the lively atmosphere of Kuching, the Grand Margherita Hotel's prime location in the city center ensures that you're never far from the action. Immerse yourself in the vibrant heart of Kuching and create unforgettable memories at this exceptional hotel.
Convenient Transportation from Kuching Airport to Grand Margherita Hotel
Located in the heart of Kuching City Center, Grand Margherita Hotel offers a luxurious and comfortable stay for travelers visiting Kuching, Malaysia. Upon arrival at Kuching International Airport, getting to the hotel is a breeze. With various transportation options available, you can choose the most convenient and efficient way to reach your destination.
One of the easiest ways to get to Grand Margherita Hotel from the airport is by taxi. As you step out of the arrival hall, you will find a fleet of taxis waiting to take you to your hotel. The journey to the hotel takes approximately 20 minutes, depending on traffic conditions. Taxis in Kuching are metered, ensuring a fair and transparent fare. It is advisable to negotiate the fare with the driver before starting the journey.
Another option to consider is the airport shuttle service. The hotel provides a shuttle service that operates between Kuching International Airport and Grand Margherita Hotel. The shuttle service offers a comfortable and hassle-free ride, allowing you to relax and enjoy the scenic views of Kuching on the way. The shuttle departs from the airport at regular intervals, making it convenient for travelers arriving at any time of the day. It is recommended to check with the hotel in advance for the shuttle schedule and make a reservation if required. The journey usually takes around 30 minutes, depending on traffic conditions.
Discover the Rich Heritage of Kuching at Grand Margherita Hotel
Nestled in the heart of Kuching, Malaysia, Grand Margherita Hotel offers a convenient location for exploring the city's rich cultural heritage. Just a stone's throw away from the hotel, you'll find a plethora of landmarks and attractions that showcase the history and charm of this vibrant city.
One of the must-visit landmarks near the hotel is the Kuching Esplanade, a picturesque waterfront promenade that offers stunning views of the Sarawak River. Take a leisurely stroll along the esplanade and soak in the tranquil atmosphere while admiring the traditional wooden houses and bustling river traffic.
For history buffs, the Sarawak Museum and Chinese Museum are just a short distance from the hotel. Immerse yourself in the fascinating exhibits that showcase the diverse cultures and traditions of Sarawak. Don't miss the Cat Monument, a quirky statue that pays homage to the city's feline residents and their significance in local folklore.
The Old Courthouse, located nearby, is a magnificent colonial building that now houses a gallery and a restaurant. Step back in time as you explore the elegant architecture and learn about the city's colonial past. If you're looking to experience the local culture, head to Carpenter Street, a vibrant street lined with traditional shops and eateries. Indulge in local delicacies and shop for unique souvenirs to take home.
Other notable attractions within walking distance include Tua Pek Kong, a Chinese temple with intricate architecture, the Textile Museum that showcases Sarawak's rich textile heritage, and the Orang Utan Murals, vibrant street art that adds a touch of color to the city. Lastly, don't forget to visit the Kuching Mosque, a beautiful place of worship that reflects the city's multiculturalism.
With its prime location, Grand Margherita Hotel is the ideal base for discovering the rich heritage and attractions of Kuching. Whether you're a history enthusiast or simply looking to immerse yourself in the local culture, this hotel offers easy access to the city's most iconic landmarks and attractions.
A Culinary Adventure Awaits
When it comes to dining options, Grand Margherita Hotel is surrounded by a plethora of restaurants that will satisfy every palate. Just a stone's throw away from the hotel, you'll find Topspot Food Court, a popular local haunt known for its fresh seafood and vibrant atmosphere. For those craving authentic Malaysian cuisine, Ceylonese Restaurant Sdn Bhd offers a range of flavorful dishes that will transport you to the heart of Malaysia. If you're in the mood for traditional Dayak cuisine, Rumah Asap Tabuan Dayak is the place to go, serving up delicious smoked meats and indigenous delicacies. For a taste of local fusion cuisine, Lepau Restaurant is a must-visit, combining traditional flavors with modern twists. Annuar BBQ Steamboat is perfect for those who love the interactive dining experience of grilling your own food. If you're looking for a cozy cafe to unwind, RJ Cafe @ Padungan and Chong Choon Cafe offer a relaxing ambiance and a variety of beverages. For a unique dining experience, The Junk is a themed restaurant that will transport you back in time with its vintage decor and delectable menu. And for those craving the iconic Sarawak Laksa, KING LAKSA SARAWAK (ICOM SQUARE) is the go-to spot. With such a diverse range of dining options just steps away from the hotel, guests at Grand Margherita Hotel are truly spoiled for choice.
Shop 'til You Drop at Grand Margherita Hotel's Surrounding Shopping Landmarks
Located in the heart of Kuching, Grand Margherita Hotel offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel, you'll find Plaza Merdeka, a modern shopping complex that houses a wide range of retail outlets, dining options, and entertainment facilities. If you're looking for unique souvenirs and local handicrafts, Unika Borneo Art & Artifacts and Unika Sarawak are the perfect places to explore. For book lovers, Popular Book Co is a must-visit, offering a vast selection of reading materials. Additionally, Sarawak Plaza is a popular destination for fashion enthusiasts, with numerous boutique stores and international brands to choose from. Whether you're searching for trendy fashion pieces, one-of-a-kind artworks, or simply want to indulge in some retail therapy, Grand Margherita Hotel's surrounding shopping landmarks have something for everyone.
Affordable Luxury: Experience Grand Margherita Hotel at an Unbeatable Price
When it comes to finding the perfect accommodation in Kuching, Grand Margherita Hotel offers an exceptional blend of luxury and affordability. With an average price of $81 per room, this hotel provides an unforgettable experience without breaking the bank.
In comparison to the average price of a hotel room in Kuching, which stands at $45, Grand Margherita Hotel offers incredible value for money. For just a slightly higher price, guests can indulge in the lavish amenities and impeccable service that this renowned hotel is known for.
Nestled in the heart of Kuching, Grand Margherita Hotel boasts stunning views of the Sarawak River and is conveniently located near popular attractions and shopping destinations. Whether you're a business traveler or a leisure seeker, this hotel offers a range of room options to suit every budget and preference. From spacious deluxe rooms to elegant suites, each accommodation is tastefully decorated and equipped with modern amenities to ensure a comfortable stay.
Don't miss out on the opportunity to experience the grandeur of Grand Margherita Hotel at an unbeatable price. Book your stay today and discover why this hotel is a favorite among travelers seeking both luxury and affordability in Kuching.
Excellent Service and Friendly Staff at Grand Margherita Hotel
Grand Margherita Hotel in Kuching, Malaysia, has received rave reviews from its guests for its exceptional service and friendly staff. Visitors have consistently praised the hotel staff for their warm and welcoming demeanor, making their stay truly memorable. The hotel's location is also highly regarded, with guests appreciating its convenient proximity to various attractions and amenities in the city.
Reviewers have also commended the hotel for its cleanliness, highlighting the meticulous efforts of the housekeeping team. The rooms are described as spacious and well-maintained, providing guests with a comfortable and enjoyable stay. The hotel's commitment to cleanliness is evident throughout the property, ensuring a hygienic environment for all guests.
Furthermore, the hotel's restaurant has received high praise for its delicious food and a wide variety of options. Guests have thoroughly enjoyed the breakfast spread, which is said to be both extensive and delectable. With a combination of great service, comfortable rooms, and delectable cuisine, Grand Margherita Hotel is highly recommended for a delightful stay in Kuching.
A Memorable Stay at Grand Margherita Hotel
Grand Margherita Hotel in Kuching, Malaysia, has garnered impressive customer ratings across various categories, making it a top choice for travelers seeking a memorable stay. With an overall rating of 8.4, guests have consistently praised the hotel for its exceptional service and top-notch facilities.
When it comes to value for money, Grand Margherita Hotel scores an impressive 8.3. Guests appreciate the excellent amenities and services offered at reasonable prices, ensuring that their stay is not only enjoyable but also affordable. The hotel's commitment to providing a comfortable and luxurious experience without breaking the bank is truly commendable.
The hotel's facilities have also received high praise, with a rating of 8.1. From the well-equipped fitness center to the refreshing swimming pool, guests have access to a range of amenities that cater to their every need. Whether it's a relaxing dip in the pool or an invigorating workout session, Grand Margherita Hotel ensures that guests have ample opportunities to unwind and rejuvenate during their stay.
Excellent8.3
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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The hotel's warm hospitality ensures a welcoming stay for guests. Conveniently located in Kuching's heart, it offers easy access to the city's Waterfront, shops, and restaurants. The rooms are comfortable, clean, with stunning views of the city and river. Guests can enjoy a tasty breakfast with a wide range of delicious food, including local cuisine.
Conveniently located hotel with opportunities for improvement in room and bathroom upkeep. Limited parking space during peak season could be challenging.
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I stayed at Grand Margherita Hotel Kuching for a short getaway while attending a party held in the hotel’s ballroom. The front desk officer was very friendly and helpful during check-in, and even took the time to explain the location of both my room and the event hall clearly. The breakfast buffet was delightful with a wide variety of tasty options. I also enjoyed dinner there, the food was delicious and nicely presented. There was a temporary disruption to the Wi-Fi and IPTV service during midnight until early morning, but I appreciated that the hotel had informed guests about this in advance. The room was tidy and clean, with fresh smell upon entering. However, I did notice that the bath towels had a slightly musty smell, and only bath towels were provided but no face towels. Overall, it was a pleasant stay with excellent hospitality and good food. I would consider staying here again for future visits to Kuching.
Dear Catherine, Thank you for choosing to stay at Grand Margherita Hotel and for taking the time to share your recent experience with us. We are delighted to hear that you had an enjoyable stay and that our service met your expectations. Your kind words and compliments mean a great deal to our team, and they serve as a wonderful encouragement for us to continue delivering the highest level of hospitality. We truly value your support and look forward to the pleasure of welcoming you back to Grand Margherita Hotel in the near future. Warm regards, Kenneth Perreau General Manager Grand Margherita Hotel
Housekeeping needs improvement. I have booked total 6 rooms. Some rooms don’t have drinking water provided and some room no hairdryer. The towels provided were yellowish and looked quite old. After room cleaning, the towels were not replaced and no drinking water was replenished. Overall, the housekeeping service was below expectations and should be improved.
Dear Beh, Thank you for choosing to stay at Grand Margherita Hotel and for taking the time to share your valuable feedback. We are pleased to know that you were satisfied with the hospitality extended to you during your visit. Your feedback is genuinely appreciated and will be carefully reviewed as part of our continuous efforts to enhance the overall guest experience. Our team remains committed to delivering warm and professional service at all times. We look forward to the opportunity of welcoming you back in the near future. Kind regards, Kenneth Perreau General Manager Grand Margherita Hotel
I had a truly wonderful stay at Grand Margherita Hotel, Kuching. From the moment I arrived, the staff were warm, professional, and genuinely welcoming, making me feel right at home. The location is unbeatable – right along the Kuching Waterfront with stunning views of the Sarawak River, and just a short walk to many attractions, cafes, and shops. The room was spacious, clean, and comfortable, with all the amenities I needed for a relaxing stay. I especially appreciated the attention to detail and the cozy atmosphere. The bed was very comfortable, ensuring a good night’s sleep. Breakfast at the hotel was a highlight – a wide variety of local and international dishes, fresh and delicious, with something for everyone. The dining area also had a great view, which made mornings even more enjoyable.
Dear Nurul, Thank you for choosing to stay at Grand Margherita Hotel and for taking the time to share your recent experience with us. We are delighted to hear that you had an enjoyable stay and that our service met your expectations. Your kind words and compliments mean a great deal to our team, and they serve as a wonderful encouragement for us to continue delivering the highest level of hospitality. We truly value your support and look forward to the pleasure of welcoming you back to Grand Margherita Hotel in the near future. Warm regards, Kenneth Perreau General Manager Grand Margherita Hotel
I recently stayed at your hotel and, while certain aspects met expectations, I feel compelled to express disappointment with the housekeeping services during my stay. Firstly, the fridge in the room had not been cleared from the previous guest – a basic hygiene and cleanliness oversight that should never be missed, especially in a property that aims to provide a comfortable and clean environment. Additionally, the daily replenishment of amenities was inconsistent and insufficient. The complimentary tea, coffee, sugar, and creamer were not fully topped up on multiple occasions. Similarly, the toiletries were erratically restocked – one day there was no shampoo, another day the shower gel was missing. It felt unnecessarily calculated, as if only partial restocking was done deliberately. As a paying guest, I find this frustrating. Complimentary items are part of the room rate and should be provided consistently throughout the stay without guests needing to ask or chase for them. The inconsistencies make the experience feel less than welcoming and certainly not up to the standard expected from a reputable hotel. I hope management reviews the housekeeping protocols to ensure better attention to detail and a more seamless, guest-focused experience in the future.
Dear Nasuha, Thank you very much for choosing to stay at Grand Margherita Hotel and for taking the time to share your feedback with us. We are truly sorry to learn of the inconveniences you encountered during your stay. Please accept our sincerest apologies; what you experienced does not reflect our usual standards of service, and we deeply regret the discomfort it caused. To help us investigate the matter thoroughly and ensure it does not happen again, we kindly ask for your assistance in providing the date of your stay and a brief description of the issues you experienced. Additionally, we would appreciate it if you could share your email address so we may follow up with you directly. Please be assured that your feedback is invaluable to us and will be used to guide our ongoing efforts to enhance the quality of our services for all our guests. Sincerely, Kenneth Perreau General Manager Grand Margherita Hotel
Located in heart of Kuching
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
“Pleasant stay for 4D3N”
Stayed on the 9th floor. The room and bed size were correct as advertised. As the room I booked offered a city view, I could see the cat monument from above. Hotel is located near riverside. Plaza Merdeka and many shops are just walking distances from the hotel. Check-in was smooth as a receptionist greeted me politely and confirmed my booking very quickly. He clearly stated the direction where I should go to reach the lift. The hotel room that I booked was a deluxe twin room which was clean and spacious. It had a TV that provided access to many free cinema movies and some local channels. Besides that, one can drift off to sleep comfortably in bed with large pillows and bedsheets provided. The bathroom was equipped with soaps, conditioning shampoo, body wash & lotion as well as a haircap and a laundry bag. Therefore, it's hassle-free when taking a shower. Other than that, air-conditioner was powerful enough to keep nighttime cold, but you can adjust the fan power according to personal preference. Actually, the main highlight was the breakfast buffet - I would strongly suggest anyone to include it in the hotel booking! I could feast my eyes first on a variety of dishes that looked really appetizing. Local cuisines including dimsum, rice, kuehtiaw, beehoon, lamb curry, beef curry, and chicken curry. They even had a mee station to serve guests freshly with laksa, kampua and fried eggs. If you are not opting for a heavy breakfast, probably you can grab yourself a cup of coffee and have some croissants, cupcakes and cake slices of many flavors, not to mention porridge and fruit as well. Overall, I would highly recommend to anyone who's still looking for a hotel at Kuching's heart - Grand Margherita Hotel could be right for you!
Dear Chieng, Thank you for choosing to stay at Grand Margherita Hotel and for taking the time to share your recent experience with us. We are delighted to hear that you had an enjoyable stay and that our service met your expectations. Your kind words and compliments mean a great deal to our team, and they serve as a wonderful encouragement for us to continue delivering the highest level of hospitality. We truly value your support and look forward to the pleasure of welcoming you back to Grand Margherita Hotel in the near future. Warm regards, Kenneth Perreau General Manager Grand Margherita Hotel