Hyatt Regency Manila City Of Dreams

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Belle Avenue, Entertainment City, Manila, Philippines, Manila Bay, Manila, Philippines, 1701

Highlights

Sparkling clean

- Guests have rated this property 9.1/10 on cleanliness

Rooms were clean
Airport transfer

- Airport transfer available at additional charge. To request, check the...

Close to the airport.
Great Breakfast

- Many guests have praised the breakfast at this property

Especially the staff from the breakfast buffet of hyatt!
Great View

- Many guests have praised the view at this property

The view was really great!
360 meters to public transportation

360 meters to public transportation - Roxas Naia Bus Station Northbound is within 360 meters

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

About us

Experience luxury at Hyatt Regency Manila City Of Dreams. Enjoy dining options, exclusive club lounge, fitness center, modern rooms, and explore nearby attractions in Manila. Experience the allure of Manila Bay from the vibrant neighborhood around Hyatt Regency Manila City Of Dreams. Enjoy stunning sunsets, explore historical and modern attractions, and indulge in the exceptional facilities and accommodations. Make your Manila stay unforgettable at Hyatt Regency Manila City Of Dreams. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Cleanliness 9.2
Facilities 9.0
Location 9.0
Service 9.0

Based on 5,722 verified reviews

Cleanliness

9.2

Facilities

9.0

Location

9.0

Service

9.0

Room comfort and qua...

8.9

Value for money

8.5

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Nearest transportation options

Roxas Naia Bus Station Northbound is within 0.38 km

Airport is within 0.45 km

See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Robinsons Place Manila
5.9 km
Manila Ocean Park
6.6 km
Rizal Park
6.8 km
National Museum
7.2 km
Fort Santiago
7.5 km
Closest landmarks
The Blue Leaf Filipinas
50 m
City of Dreams Manila
200 m
Roxas Naia Bus Station Northbound
380 m
Airport
450 m
Protacio Hospital
540 m

Good to know

Value for money8.5
Location rating9.0
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport2.9 km

Rooms available at Hyatt Regency Manila City Of Dreams

Excellent
Room comfort & quality

8.9

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Based on 4305 reviews from verified travelers

1 King Bed City View
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Club Access
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Deluxe
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Twin Beds Club Access
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Aqua Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Hyatt Pool Villa
...
  • Room size: 86 m²/926 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Hyatt Regency Manila City Of Dreams's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Hyatt Regency Manila City Of Dreams was built in 2014.

Hyatt Regency Manila City Of Dreams has a total of 8 floors.

Hyatt Regency Manila City Of Dreams's most popular month where verified visitors have stayed the most is in December.

Past business travelers that have stayed at this property have given Hyatt Regency Manila City Of Dreams an average rating of 8.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hyatt Regency Manila City Of Dreams an average rating of 8.9. You can check out more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Hyatt Regency Manila City Of Dreams an average rating of 9.2. You can look up on more descriptive customer reviews, and feedback for this property down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

More about Hyatt Regency Manila City Of Dreams

More about Hyatt Regency Manila City Of Dreams

Experience Luxury and Convenience at Hyatt Regency Manila City Of Dreams

Welcome to Hyatt Regency Manila City Of Dreams, a 5-star hotel located in the vibrant city of Manila, Philippines. Built in 2014, this luxurious hotel offers a perfect blend of modern elegance and exceptional comfort. With its convenient location just 10 minutes away from the airport, it is the ideal choice for both business and leisure travelers. Upon arrival, guests are greeted by a warm and inviting atmosphere, with a dedicated staff ready to provide personalized service. Check-in begins at 03:00 PM, allowing you to settle in and start your unforgettable stay. The hotel boasts a wide range of amenities and facilities to ensure a comfortable and enjoyable experience for every guest. One of the standout features of Hyatt Regency Manila City Of Dreams is its child-friendly policy. Families traveling with children between the ages of 0 to 12 can take advantage of the hotel's generous offer, allowing their little ones to stay free of charge. This makes it an excellent choice for families looking for a memorable vacation without breaking the bank. With its prime location, luxurious accommodations, and exceptional service, Hyatt Regency Manila City Of Dreams is the perfect destination for those seeking a truly unforgettable stay in Manila. Check-out time is until 12:00 PM, giving you ample time to savor the last moments of your stay before bidding farewell to this exquisite hotel. Book your stay now and experience the epitome of luxury and convenience.

Indulge in Culinary Delights at Hyatt Regency Manila City Of Dreams

At Hyatt Regency Manila City Of Dreams, guests can indulge in a culinary journey like no other with a variety of dining options available. The hotel boasts a range of exquisite restaurants, each offering a unique and unforgettable dining experience. From fine dining to casual eateries, there is something to satisfy every palate. For those seeking a taste of authentic Japanese cuisine, head to The Café. This restaurant offers a delightful buffet spread featuring a wide selection of sushi, sashimi, tempura, and other traditional Japanese dishes. The elegant and contemporary setting provides the perfect backdrop for a memorable dining experience. For a more upscale dining experience, guests can visit The Lounge. With its sophisticated ambiance and panoramic views of the city, this restaurant is the ideal spot for a romantic dinner or a business lunch. The menu features a fusion of international and local flavors, with dishes prepared using only the finest ingredients. Whether you are in the mood for a quick bite or a leisurely meal, Hyatt Regency Manila City Of Dreams has you covered. With its diverse range of dining options, guests can embark on a culinary adventure without ever leaving the hotel.

Luxurious Room Options at Hyatt Regency Manila City Of Dreams

Experience a variety of sophisticated accommodations at Hyatt Regency Manila City Of Dreams, including well-appointed rooms such as the 1 King Bed Club Access, offering 50 square meters of elegant space with exclusive access to the club lounge. For larger groups or families, the 2 Bedroom Executive Suite provides 2 single beds within an expansive setting, perfect for comfort and privacy. Guests seeking a touch of luxury can indulge in the Aqua Suite, a spacious 85-square-meter retreat designed for ultimate relaxation. Booking these exquisite rooms through Agoda ensures you enjoy the best prices available, complemented by a hassle-free and seamless reservation process. Whether you choose the cozy 36-square-meter 2 Twin Beds or the expansive 55-square-meter City View room with a king bed, Agoda makes securing your ideal stay simple and stress-free, so you can focus on enjoying your time in Manila.

Discover the Beauty of Manila Bay in Manila, Philippines

Welcome to Hyatt Regency Manila City Of Dreams, where you can experience the breathtaking beauty of Manila Bay right at your doorstep. Situated in the heart of Manila, this luxurious hotel offers a prime location for exploring the vibrant city and enjoying the stunning views of the bay. Manila Bay is renowned for its picturesque sunsets, where the sky transforms into a canvas of vibrant colors. Take a leisurely stroll along the baywalk and witness the magical moment as the sun dips below the horizon, casting a golden glow over the calm waters. The bay is also a popular spot for various water activities such as sailing, jet skiing, and yacht cruising, allowing you to fully immerse yourself in the beauty of the ocean. Aside from its natural beauty, Manila Bay is also rich in history and culture. Visit the historic Manila Baywalk, a promenade that stretches along the bay and offers a glimpse into the city's past. Explore the nearby attractions such as the iconic Rizal Park, where you can learn about the country's national hero, Jose Rizal, and enjoy the serene surroundings. Indulge in delicious seafood at the numerous waterfront restaurants, offering a wide variety of culinary delights. Whether you're a nature lover, history enthusiast, or simply seeking a peaceful retreat, Manila Bay has something for everyone. Stay at Hyatt Regency Manila City Of Dreams and experience the best of both worlds - a luxurious stay in a world-class hotel and the mesmerizing beauty of Manila Bay right at your doorstep.

Convenient Transportation Options to Hyatt Regency Manila City Of Dreams from Nearby Airports

Located in the vibrant city of Manila, the Hyatt Regency Manila City Of Dreams offers a luxurious and convenient stay for travelers. When it comes to reaching the hotel from the nearby airports, there are several transportation options available. Ninoy Aquino International Airport (NAIA), the main gateway to Manila, is approximately 5 kilometers away from Hyatt Regency Manila City Of Dreams. To make your journey hassle-free, you can take a taxi or book a private car transfer from the airport. Taxis are readily available at the airport and offer a convenient and affordable way to reach the hotel. Alternatively, you can opt for a private car transfer service, which provides a more personalized and comfortable experience. Another nearby airport is the Clark International Airport, located approximately 90 kilometers away from the hotel. From Clark International Airport, you can take a taxi or arrange a private car transfer to Hyatt Regency Manila City Of Dreams. The journey takes around 1.5 to 2 hours, depending on the traffic conditions. Whether you choose to arrive at Ninoy Aquino International Airport or Clark International Airport, transportation options are plentiful, ensuring a seamless journey to the luxurious Hyatt Regency Manila City Of Dreams. From the moment you step off the plane, you'll be well on your way to experiencing the exceptional hospitality and world-class amenities that await you at this stunning hotel.

Explore Manila's Vibrant Cultural Scene at Hyatt Regency Manila City Of Dreams

Located in the heart of Manila, Hyatt Regency Manila City Of Dreams offers easy access to several iconic landmarks and attractions. Immerse yourself in the wonders of the ocean at Manila Ocean Park, just a short distance away from the hotel. Discover the rich history and artistic heritage of the Philippines at the Cultural Center of the Philippines, where you can witness captivating performances and exhibitions. For a fun and educational experience, Museo Pambata is a must-visit, offering interactive exhibits and activities for children. If you're a toy enthusiast, don't miss Yexel's Toy Museum, where you can admire a vast collection of toys and action figures. Additionally, the hotel is conveniently located near PITX PUJ Departures Entrance, making it a convenient choice for travelers. Whether you're exploring the city's cultural scene or embarking on a shopping spree, Hyatt Regency Manila City Of Dreams puts you in the center of it all.

Convenient Public Transport Stations near Hyatt Regency Manila City Of Dreams

Hyatt Regency Manila City Of Dreams is strategically located near several public transport stations, making it a breeze for guests to explore the vibrant city of Manila. The hotel is just a short distance away from Ninoy Aquino International Airport, ensuring a hassle-free journey for travelers. Whether you're arriving or departing, the airport is easily accessible, allowing you to save time and energy. Another convenient public transport station near the hotel is the Asia World Interchange. This transportation hub provides easy access to various modes of transportation, including buses, taxis, and jeepneys. From here, guests can conveniently explore different parts of the city and visit popular attractions such as Intramuros, Rizal Park, and the National Museum of the Philippines. Additionally, the SM Mall of Asia Bus Stop is within close proximity to the hotel. This bus stop is a major transportation hub that connects travelers to different parts of Metro Manila. Whether you're looking to shop, dine, or catch a movie, the SM Mall of Asia offers a wide range of options and is easily accessible from the hotel. With these convenient public transport stations nearby, guests at Hyatt Regency Manila City Of Dreams can easily navigate the city and make the most of their stay.

A Culinary Haven at Hyatt Regency Manila City Of Dreams

Hyatt Regency Manila City Of Dreams is surrounded by an array of exquisite dining options, ensuring that guests can embark on a culinary adventure without even leaving the hotel premises. Indulge in a sumptuous feast at Harbor View Restaurant, where you can savor delectable seafood dishes while enjoying breathtaking views of Manila Bay. For an unforgettable gastronomic experience, head to Spiral, a renowned restaurant that offers an impressive selection of international cuisines. Craving for traditional Filipino dishes? Look no further than Manam Comfort Filipino and Cafe Ilang-Ilang, both located just a stone's throw away from the hotel. Seascape Village and Golden Bay Fresh Seafoods Restaurant are also nearby, offering fresh seafood delicacies that will tantalize your taste buds. If you're in the mood for a buffet extravaganza, Food Club Manila at Ayala Malls Manila Bay is the place to be. For authentic Chinese cuisine, Lucky Noodles is a must-visit, while Finestra promises an elegant dining experience with its fine Italian fare. And if you're in the mood for some mouthwatering fried chicken, 24 Chicken Phoenix MOA in Pasay is just a short distance away. With such a diverse range of dining options, Hyatt Regency Manila City Of Dreams ensures that every palate is catered to, making it the perfect destination for food lovers.

Shop 'til You Drop at Manila's Premier Shopping Destinations

Located in the heart of Manila, Hyatt Regency Manila City Of Dreams offers easy access to some of the city's most renowned shopping landmarks. Just a short distance away, you'll find SM Mall of Asia, the largest shopping mall in the Philippines. With its vast array of shops, boutiques, and department stores, this retail haven is a shopaholic's paradise. Whether you're looking for the latest fashion trends, electronics, or souvenirs, SM Mall of Asia has it all. Another must-visit shopping destination is Bench (Manila Bay), a popular local brand known for its trendy clothing and accessories. Here, you can browse through racks of stylish apparel and pick up unique pieces to add to your wardrobe. For tech enthusiasts, Accent Micro and Complink are nearby stores that offer a wide selection of gadgets, computers, and accessories. Whether you're looking to upgrade your smartphone or purchase the latest gaming console, these stores have everything you need. After a day of retail therapy, you can unwind and relax in the luxurious comfort of Hyatt Regency Manila City Of Dreams.

Affordable Luxury: Experience the Best Value at Hyatt Regency Manila City Of Dreams

When it comes to finding the perfect accommodation in Manila, there is no better value than Hyatt Regency Manila City Of Dreams. With an average price of just $185 per room, this luxurious hotel offers an unparalleled experience that won't break the bank. Compared to the average price of a hotel room in Manila, which is $57, Hyatt Regency Manila City Of Dreams provides exceptional value for money. Guests can indulge in the finest amenities and world-class service without sacrificing their budget. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your stay. Whether you're traveling for business or leisure, Hyatt Regency Manila City Of Dreams offers a range of room options to suit every need. From spacious and comfortable standard rooms to luxurious suites with breathtaking city views, each accommodation is thoughtfully designed with your comfort in mind. With the unbeatable price of $185, you can enjoy all the luxuries and conveniences of a five-star hotel without the hefty price tag. Book your stay at Hyatt Regency Manila City Of Dreams today and experience the perfect blend of luxury, affordability, and unrivaled hospitality.

Excellent Service and Beautiful Rooms

Hyatt Regency Manila City Of Dreams has received rave reviews from its customers for its excellent service and beautiful rooms. Guests have praised the friendly and attentive staff, who go above and beyond to ensure a memorable stay. The hotel's commitment to providing exceptional service is evident in the positive experiences shared by guests. Additionally, visitors have been impressed by the delicious food served at the hotel's restaurants, with many describing it as excellent. The rooms have also received high praise for their cleanliness, size, and stunning decor. Overall, guests have expressed their love for the hotel's experienced staff, delectable food, and beautiful rooms, vowing to return for another memorable stay.

Exceptional Customer Ratings at Hyatt Regency Manila City Of Dreams

Hyatt Regency Manila City Of Dreams has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable stay in Manila, Philippines. With an impressive overall rating of 8.7, this hotel has consistently exceeded guests' expectations in various aspects of their stay. One of the standout features of Hyatt Regency Manila City Of Dreams is its excellent value for money, with a rating of 8.3. Guests appreciate the affordable rates combined with the high-quality amenities and services provided by the hotel. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for a truly enjoyable stay. The hotel's facilities also receive high praise, with a rating of 8.8. Whether you're looking to relax by the pool, indulge in a spa treatment, or stay active in the fitness center, Hyatt Regency Manila City Of Dreams has it all. The well-maintained facilities ensure that guests have everything they need for a comfortable and convenient stay. Furthermore, the food and dining options at the hotel have received a rating of 8.1. From the delectable international cuisine served at the on-site restaurants to the cozy ambiance of the bars, guests can indulge in a culinary journey without leaving the premises. The variety of dining options caters to different tastes and preferences, ensuring a delightful experience for every guest. Cleanliness is another aspect where Hyatt Regency Manila City Of Dreams excels, with a rating of 9.1. Guests consistently commend the hotel's commitment to maintaining a pristine environment throughout the property. From the spotless guestrooms to the well-kept public areas, every corner of the hotel reflects the highest standards of cleanliness. The hotel's location, with a rating of 8.8, is also highly regarded by guests. Situated in the vibrant city of Manila, Hyatt Regency Manila City Of Dreams offers easy access to popular attractions, shopping centers, and entertainment venues. Whether you're a leisure traveler or a business guest, the hotel's convenient location ensures that you can make the most of your time in the city. Comfort is prioritized at Hyatt Regency Manila City Of Dreams, as reflected in its rating of 9.0. The spacious and well-appointed guestrooms provide a tranquil sanctuary where guests can unwind and rejuvenate after a day of exploring the city. The plush bedding, modern amenities, and thoughtful touches create an atmosphere of luxury and relaxation. Last but not least, the staff performance at the hotel is highly praised, with a rating of 8.8. The dedicated and attentive hotel staff go above and beyond to ensure that every guest's needs are met. From the warm welcome at check-in to the efficient service throughout your stay, the staff's professionalism and friendliness contribute to an unforgettable experience. In conclusion, Hyatt Regency Manila City Of Dreams is a hotel that consistently receives exceptional customer ratings. With its excellent value, top-notch facilities, delicious dining options, impeccable cleanliness, convenient location, luxurious comfort, and outstanding staff performance, this hotel is a true gem in Manila, Philippines.

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Amenities and facilities

Excellent9.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Filipino
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Nightclub
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • In-room safe box
  • Mini bar

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
The Cafe
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Belle Avenue, Entertainment City, Manila, Philippines, Manila Bay, Manila, Philippines, 1701

Excellent9.0

Location

Airports
  • Ninoy Aquino International Airport (MNL)
    2.9 km 16 min drive
  • Clark International Airport (CRK)
    87.2 km 2.1 hour drive
Public transportation
  • Roxas Naia Bus Station Northbound
    380 m
  • Airport
    450 m
Hospital or clinic
  • Protacio Hospital
    540 m
Shopping
  • Robinsons Place Manila
    5.9 km
Convenience store
  • 7 Eleven
    490 m 5 min drive
Cash withdrawal
  • ATM
    370 m 5 min walk

What's nearby

Popular landmarks
  • Robinsons Place Manila
    5.9 km
  • Manila Ocean Park
    6.6 km
  • Rizal Park
    6.8 km
  • National Museum
    7.2 km
  • Fort Santiago
    7.5 km
  • San Agustin Church
    7.5 km
  • Casa Manila
    7.6 km
  • Manila Cathedral
    7.9 km
  • Intramuros
    7.9 km
  • Quiapo Church
    8.4 km
Nearby landmarks
  • The Blue Leaf Filipinas
    50 m
  • City of Dreams Manila
    200 m
  • Roxas Naia Bus Station Northbound
    380 m
  • Airport
    450 m
  • Protacio Hospital
    540 m
  • Astudillo-Dangoy Dental Implant Centre
    590 m
  • Bradco Pay Parking
    650 m
  • Roligon Cockpit
    680 m
  • Diosdado Macapagal Avenue
    680 m
  • Cockpit
    710 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit upon check-in.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) and proof of residency upon check-in.
  • The number of guests allowed to stay per room is limited, please refer to the occupancy status per room.
  • A security deposit of PHP 2,000.00/room/night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)10
  • Airport transfer fee4000 PHP
The property
  • Year property opened2014
  • Number of floors8
  • Non-smoking rooms/floorsyes

Reviews of Hyatt Regency Manila City Of Dreams from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.2
  • 10
  • 8.0
  • 8.0
  • 8.0
  • 8.0
  • 8.8
  • 7.6
  • 10
  • 9.6

Most recent

  • Cleanliness score 9.2 out of 10 and is a high score in Manila
    Cleanliness9.2
  • Facilities score 9 out of 10 and is a high score in Manila
    Facilities9.0
  • Location score 9 out of 10 and is a high score in Manila
    Location9.0
  • Service score 9 out of 10 and is a high score in Manila
    Service9.0
  • Room comfort and quality score 8.9 out of 10 and is a high score in Manila
    Room comfort and quality8.9
  • Value for money score 8.5 out of 10 and is a high score in Manila
    Value for money8.5
High score for Manila

Rating

9+ Exceptional (1,015)
8-9 Excellent (276)
7-8 Very Good (256)
6-7 Good (96)
<6 Below Expectation (124)

Review summary

Powered by OpenAI

Great location near Ayala Mall makes it easy to explore the city. Staff are friendly and always willing to help. Spacious rooms are well-equipped and clean. Breakfast offers plenty of restaurant choices and receives positive feedback. Relaxing atmosphere is enhanced by the pool and aqua suite. Overall, guests have had a satisfying stay.

Outside food not allowed, but only mentioned in few reviews.

Did you find this review summary helpful?

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Showing 1,767 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Harvin from Philippines
    Couple
    2 Twin Beds Deluxe
    Stayed 2 nights in December 2025

    “Staycation for the New Year”

    We stayed at Hyatt Regency, City of Dreams and it was so relaxing that we decided to extend our staycation for another day. The pool was great, and there is a smaller jacuzzi area near the pool. Hyatt is close to the pool area by the way if you're deciding which hotel to book. Our Room has the pool view as well. The fitness center is not bad as there are machines and free weights (no BB just a short EZ Bar and DBs). The buffet breakfast has a lot of options but honestly, I've tasted better. The room is spacious and the complimentary snacks, refreshments and coffee is very much appreciated. Free water refills is great and the TV is Netflix/YouTube ready, perfect for staycations. The room is also equipped with a bluetooth speaker and the bathtub is spacious. The comfort room of the unit is a step above other hotels. Though the inroom dining options are limited, the restaurants on the Upper Ground Level is open until I believe 11pm. Past midnight, you will only have the Casino restaurants to choose from. Overall, a great stay.

    Reviewed January 05, 2026
  2. 10.0
    Exceptional
    Leona from Philippines
    Family with teens
    2 Twin Beds
    Stayed 1 night in August 2025

    “Amazing Stay at Hyatt Regency – Truly Memorable!”

    We stayed at the Hyatt Regency, City of Dreams (Pasay) from August 31 to September 1, and everything exceeded our expectations. Although we originally booked a standard room, we were pleasantly surprised with a complimentary upgrade to a deluxe room upon check-in — a great start to our stay! What made the experience even more special was the thoughtful gesture from the staff: they prepared a congratulatory cake and a letter for my sister’s graduation. It was such a heartfelt surprise that truly elevated our experience. From check-in to check-out, everything was top-notch. The facilities were excellent, the room was spotless and comfortable, and above all, the staff were incredibly warm, professional, and attentive. Highly recommended for anyone looking for a relaxing and memorable stay in Manila. We’ll definitely be back!

    Reviewed September 03, 2025

    Warm greetings from Hyatt Regency Manila City of Dreams! Thank you very much for taking the time to share your experience with us. I am very much delighted to learn about how your stay went wonderfully. Thank you for your positive feedback regarding our rooms, service and staff. Let me share your feedback with the team as this will definitely help us further improve the level of our hospitality. Again, thank you for your commendations and I look forward to welcoming you back in the not too distant future. Sincerely, Steve Sasso Director, Hotel Operations City of Dreams

    Responded September 04, 2025
    Hyatt Regency Manila City Of Dreams
  3. 10.0
    Exceptional
    kristian from Philippines
    Family with young children
    1 King Bed
    Stayed 1 night in December 2025

    “Best staycation ever”

    We truly enjoyed our stay at the Hyatt Regency Hotel. The staff were kind and helpful, and the place is beautiful. Our room is spaceous and comfortable, perfect for our little one to explore. The only issue I had tmwas the bathroom smeeled like somene smoked in there, but my wife disn't smell anything so it might just be me. Their restaurant, The Cafe, where we had both dinner and breakfast the blnext day was exceptional. There's a lot of choices and everything tastes great. While some selsctions are a bit limited, there are plenty of choices for the other food. Overall, our experience was great and we will be coming back here.

    Reviewed December 22, 2025

    Warm greetings from Hyatt Regency Manila City of Dreams! Thank you for your review and continued support towards our hotel. I am pleased to learn that you had an overall pleasant experience during your stay with us. Thank you for your positive rating, and we look forward to your next visit. Sincerely, Steve Sasso Director, Hotel Operations City of Dreams

    Responded December 24, 2025
    Hyatt Regency Manila City Of Dreams
  4. 6.8
    Good
    Jayson from Australia
    Family with young children
    1 King Bed
    Stayed 1 night in December 2025

    “Good”

    The hotel is new and clean. The pool and gym facilities were nice. The downside is it’s a casino hotel and I can smell the smoke (but masked by other aromatics) in the building which was not very pleasant especially for young kids. Access to Ayala malls for more food and shopping choices or other necessities were also not the best because you have to cross a large street to get there which I do not feel safe crossing. Does not appear to be designed for young families. Food choices within the building are limited. Staff were great, helpful and hospitable as with most people in the Philippines. It was still overall a good experience but sad to see so many common Filipinos being lured to gambling zombie zone even if I understand it was intended to be for visitors.

    Reviewed December 31, 2025
  5. 8.0
    Excellent
    Andrew from Philippines
    Family with young children
    2 Twin Beds Deluxe
    Stayed 1 night in January 2026

    “Quick Birthday Staycation”

    We stayed here with my wife and our two kids to celebrate our eldest son’s 12th birthday. Prior to check-in, I requested a simple birthday setup in the room so we could capture his surprised reaction. I made the request via email two days before arrival and even received confirmation that it would be arranged. The front desk officer also reassured us that everything was already set before we went up to the room, so we were quite disappointed to find that nothing had been prepared. Later on, Front Office Manager Tanya personally called to apologize and had the birthday setup arranged while we were out for dinner. It was a thoughtful and appreciated gesture, though it would have been much better if it had been done correctly the first time. Here are some pros and cons to consider before checking in: Pros: • Elegant and visually appealing complex (City of Dreams) • Spacious rooms • Friendly and accommodating staff • Convenient access to dining and shopping options Cons: • Mosquitoes in the lobby • Average buffet breakfast • Outdoor pool was too cold, while the jacuzzi was too hot (other guests shared the same feedback while we were there) • Outside food is not allowed

    Reviewed January 05, 2026

    Warm greetings from Hyatt Regency Manila City of Dreams! Thank you for taking the time to share your detailed feedback about your recent stay with us. We sincerely apologize for the lapse in the birthday setup upon your arrival, especially as this was a special occasion for your son. Please accept our apologies for not meeting your expectations. We appreciate your kind acknowledgment of our Duty Manager, Tanya. While we are pleased to know that you enjoyed our spacious rooms, the overall ambiance of the property, and the friendliness of our staff, we fully agree that the experience should have been seamless from the beginning. Rest assured, your feedback had been shared with the team to reinforce proper coordination and follow-through on special requests. Again, we thank you for your review and continued support towards our hotel. Sincerely, Steve Sasso Director Hotel Operations City of Dreams

    Responded January 05, 2026
    Hyatt Regency Manila City Of Dreams
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