Agoda Preferred

Fortune Park Kufri, Shimla - Member ITC Hotels' Group

4 stars out of 5
Village Gallu PO Fagu, New Kufri, Tehsil Theog, Shimla, Himachal Pradesh - 171209, Kufri, Shimla, India, 171209

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kufri part of Shimla, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and hot spring bath on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot spring bath

Breakfast [free]

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Airport transfer

Kid's club

Kitchen

Your dates are popular among travelersUsers are booking a place in Shimla every 7 minutes on Agoda.com
Cleanliness 8.2
Service 7.8
Facilities 6.8
Value for money 6.5

Based on 16 verified reviews

Cleanliness

8.2

Service

7.8

Facilities

6.8

Value for money

6.5

Location

4.9

See map

4.9Review score

Location rating score

Parking
FREE
Closest landmarks
Hip Hip Hurray Amusement Park
280 m
Public Vehicle Parking
590 m
Kufri Fun World
1.1 km
Mahasu
1.3 km
Shimla Water Catchment WLS
2.5 km

Good to know

Value for money6.5
Distance to city center5km
Location rating4.9
Nearest airportShimla Airport (SLV)
Distance to airport19.3 km

Rooms available at Fortune Park Kufri, Shimla - Member ITC Hotels' Group

Premier Valley View Room
...
  • Room size: 28 m²/301 ft²
  • Valley view
  • 1 king bed
Enter dates to see prices
Deluxe Hill View Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Premium Hill View Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe
...
    Enter dates to see prices
    Deluxe Mountain View
    ...
      Enter dates to see prices
      Run of House
      ...
        Enter dates to see prices
        Room Assigned on Arrival
        ...
          Enter dates to see prices
          Hill View
          ...
            Enter dates to see prices
            DELUXE 2 BEDS DOUBLE BED HILL VIEW
            ...
              Enter dates to see prices
              Deluxe Single Room-Kotak Bank-YCHS
              ...
                Enter dates to see prices

                Frequently asked questions

                What is the minimum age requirement for visitor at Fortune Park Kufri, Shimla - Member ITC Hotels' Group?

                Fortune Park Kufri, Shimla - Member ITC Hotels' Group only allows guests that are above 18 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more options.

                How long do visitors typically stay at Fortune Park Kufri, Shimla - Member ITC Hotels' Group?

                Verified past guests that have stayed at Fortune Park Kufri, Shimla - Member ITC Hotels' Group had an average nightly stay of 2 nights at this property.

                At what time of the year is Fortune Park Kufri, Shimla - Member ITC Hotels' Group most popular?

                Fortune Park Kufri, Shimla - Member ITC Hotels' Group's most popular month where verified guests travelers have stayed the most is in February.

                What was the average room rate for Fortune Park Kufri, Shimla - Member ITC Hotels' Group been in the past month?

                The typical room rate for Fortune Park Kufri, Shimla - Member ITC Hotels' Group in the past month is 5462.73 INR, compared to city's average of 4247.36 INR.

                In which languages can Fortune Park Kufri, Shimla - Member ITC Hotels' Group's staff members communicate?

                Fortune Park Kufri, Shimla - Member ITC Hotels' Group can speak up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

                What do verified guests like most about Fortune Park Kufri, Shimla - Member ITC Hotels' Group?

                Past guests that stayed at Fortune Park Kufri, Shimla - Member ITC Hotels' Group have given this property a rating of 8.154 for its excellent cleanliness as the main highlight for their stay.

                What is the average rating that past Families with young children have given to Fortune Park Kufri, Shimla - Member ITC Hotels' Group?

                Past families with young children that have stayed at this property have given Fortune Park Kufri, Shimla - Member ITC Hotels' Group an average rating of 6.4. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

                What do local visitors think about Fortune Park Kufri, Shimla - Member ITC Hotels' Group?

                Verified local travelers that have stayed at this property have given Fortune Park Kufri, Shimla - Member ITC Hotels' Group an average rating of 9.6. You can look up on more in depth customer ratings, and responses for this property down in the review section.

                What is the closest train, metro, or bus station to Fortune Park Kufri, Shimla - Member ITC Hotels' Group?

                The nearest train, metro, or bus station is Bus Station Dhalli, 5359.99 m away from Fortune Park Kufri, Shimla - Member ITC Hotels' Group.

                What is the closest airport to Fortune Park Kufri, Shimla - Member ITC Hotels' Group?

                The nearest airport to Fortune Park Kufri, Shimla - Member ITC Hotels' Group is Shimla Airport, 19.0 km away.

                Is breakfast offered at Fortune Park Kufri, Shimla - Member ITC Hotels' Group?

                Wake up to a great continental and a la carte breakfast at Fortune Park Kufri, Shimla - Member ITC Hotels' Group. Guests can enjoy breakfast offered with an additional charge of 500 INR for children and 500 INR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                More about Fortune Park Kufri, Shimla - Member ITC Hotels' Group

                More about Fortune Park Kufri, Shimla - Member ITC Hotels' Group

                Experience Serenity at Fortune Park Kufri, Shimla - A Premier 4-Star Retreat

                Nestled in the heart of the picturesque hills of Shimla, Fortune Park Kufri, a proud member of the ITC Hotels' Group, offers an exquisite blend of luxury and comfort. Just 5 kilometers from the bustling city center, this enchanting hotel serves as a tranquil haven for travelers seeking to escape the ordinary. With its breathtaking views of the surrounding mountains and lush greenery, guests are invited to immerse themselves in the serene ambiance that defines this 4-star gem. Fortune Park Kufri is conveniently located just a 120-minute drive from the airport, making it easily accessible for those arriving by air. The hotel boasts 45 well-appointed rooms, each designed to provide a cozy retreat after a day of exploration. Check-in begins at 2:00 PM, allowing you to settle in and unwind before embarking on your Shimla adventures. For those looking to extend their stay, check-out is available until 11:00 AM, providing flexibility for your travel plans. Please note that the hotel has a child policy in place, and children are not permitted to stay free of charge, with potential extra charges applicable. Experience the perfect blend of luxury and nature at Fortune Park Kufri, where every moment is designed to create unforgettable memories.









                Cozy Convenience at Fortune Park Kufri, Shimla

                At Fortune Park Kufri, Shimla - Member ITC Hotels' Group, guests are invited to experience a unique blend of comfort and convenience that enhances their stay in the picturesque hills of Shimla. One of the standout features of this charming hotel is the inviting fireplace, strategically placed in the common areas to provide warmth and a cozy ambiance during the chilly mountain evenings. This delightful addition not only serves as a gathering spot for guests to unwind but also creates a serene atmosphere to enjoy a book or share stories over a cup of hot cocoa. The fireplace at Fortune Park Kufri is more than just a source of heat; it symbolizes the warmth of hospitality that the hotel embodies. Whether you're returning from a day of exploring the scenic beauty of Shimla or simply seeking a peaceful retreat, the flickering flames offer a comforting backdrop to your experience. Guests can revel in the tranquil surroundings, making the fireplace a perfect setting for relaxation and connection with fellow travelers. With such thoughtful conveniences, your stay at Fortune Park Kufri promises to be both memorable and rejuvenating.

                Convenient Transport Facilities at Fortune Park Kufri, Shimla

                At Fortune Park Kufri, Shimla - Member ITC Hotels' Group, guests are greeted with an array of transport facilities designed to enhance their travel experience. The hotel offers convenient airport transfer services, ensuring a seamless journey from the moment you land. With professional drivers and comfortable vehicles, the hassle of navigating public transport is eliminated, allowing you to relax and enjoy the stunning views of the surrounding mountains as you make your way to the hotel. In addition to the airport transfer, Fortune Park Kufri features ample car parking facilities for those who prefer to drive. The self-parking option provides guests with the freedom to explore Shimla and its picturesque landscapes at their own pace. Whether you’re visiting local attractions or embarking on a scenic drive through the hills, the hotel’s transport facilities cater to your needs, making your stay both convenient and enjoyable.

                Luxurious Comfort Awaits at Fortune Park Kufri, Shimla

                At Fortune Park Kufri, Shimla - Member ITC Hotels' Group, guests are welcomed into a sanctuary of comfort and style with thoughtfully designed room facilities that cater to every need. Each room is equipped with air conditioning, ensuring a pleasant and refreshing atmosphere, regardless of the season. For entertainment, a modern television is at your disposal, allowing you to unwind with your favorite shows after a day of exploring the beautiful surroundings. The inclusion of a mini bar adds a touch of indulgence, while the coffee/tea maker provides the perfect opportunity to enjoy a warm beverage at your leisure. The amenities extend to practical comforts as well, including complimentary bottled water and a refrigerator to keep your refreshments cool. For those who appreciate personal grooming, a hair dryer and quality toiletries are provided, along with plush towels to enhance your bathing experience. As the sun sets, the cozy fireplace in your room creates an inviting ambiance, making it an ideal spot to relax and reflect on your day. With these exceptional room facilities, Fortune Park Kufri promises a memorable stay that combines luxury with convenience.

                Culinary Delights at Fortune Park Kufri: A Gastronomic Journey

                At Fortune Park Kufri, Shimla - Member ITC Hotels' Group, dining is not just a meal; it's an experience that tantalizes the senses and celebrates the rich flavors of the region. Guests can start their day on a delightful note with a sumptuous continental breakfast, featuring an array of freshly baked pastries, artisanal breads, and seasonal fruits that are sure to invigorate your morning. Each dish is thoughtfully prepared, ensuring that every bite is a harmonious blend of taste and nutrition, perfect for fueling your adventures in the picturesque surroundings of Kufri. The elegant dining atmosphere complements the culinary offerings, making it an ideal setting for both casual meals and special occasions. The attentive staff is dedicated to providing exceptional service, ensuring that your dining experience is as memorable as the breathtaking views that surround you. Whether you prefer a quiet breakfast to savor the tranquility of the mountains or a lively brunch with family and friends, Fortune Park Kufri's dining facilities cater to your every need, making each meal a celebration of good food and great company.

                Discover Comfort and Scenic Beauty at Fortune Park Kufri, Shimla

                At Fortune Park Kufri, Shimla - Member ITC Hotels' Group, guests can choose from an exquisite selection of rooms that perfectly blend comfort with the breathtaking beauty of the Himalayas. The Premier Valley View Room offers an intimate space of 28 square meters, designed to provide a serene retreat where guests can unwind while soaking in the stunning vistas of the valley below. Each room is a sanctuary of tranquility, ensuring that every moment spent here is a cherished memory. For those seeking an elevated experience, the Premium Hill View Room promises enchanting views of the majestic hills, also spanning 28 square meters. This room type invites guests to immerse themselves in the natural splendor of Shimla, making it the ideal choice for nature lovers and adventure seekers alike. Additionally, the Deluxe Hill View Room, equally spacious at 28 square meters, enhances the experience with its elegant design and inviting ambiance, ensuring a relaxing stay amidst the picturesque landscape. By booking these remarkable rooms on Agoda, you not only secure the best prices but also enjoy a hassle-free experience, allowing you to focus on what truly matters: creating unforgettable memories in the enchanting hills of Shimla.

                Discover the Enchanting Charm of Kufri, Shimla

                Nestled amidst the majestic Himalayas, Kufri is a picturesque hill station located just a short drive from Shimla, making it an ideal escape for nature lovers and adventure seekers alike. Renowned for its breathtaking views, Kufri boasts a pristine landscape adorned with lush green forests, rolling hills, and snow-capped peaks that create a stunning backdrop throughout the year. The region's cool, crisp air invigorates the senses, inviting visitors to explore its many attractions, including the famous Himalayan Nature Park where one can spot rare wildlife and marvel at the local flora. In addition to its natural beauty, Kufri is a hub for outdoor activities, particularly during the winter months when the region transforms into a winter wonderland. Skiing and tobogganing are popular pastimes, drawing thrill-seekers from far and wide to experience the exhilarating slopes. The charming local markets offer a taste of the vibrant culture, featuring handcrafted souvenirs and traditional Himachali cuisine that tantalizes the palate. As the sun sets, the tranquil ambiance of Kufri envelops you, making it the perfect place to unwind and soak in the serene beauty of the Himalayas, ensuring a memorable stay for all who visit.

                Traveling from the Nearest Airport to Fortune Park Kufri, Shimla - Member ITC Hotels' Group

                Reaching Fortune Park Kufri, Shimla - Member ITC Hotels' Group is a seamless experience, especially when you arrive at the nearest airport, which is the Jubbarhatti Airport (SLV). Located approximately 22 kilometers from Shimla, this small yet efficient airport serves domestic flights primarily from major Indian cities like Delhi and Chandigarh. Upon landing, you can opt for a taxi service available at the airport, which will take you through the picturesque landscapes of Himachal Pradesh, winding through lush pine forests and charming villages. The journey to the hotel typically takes around 45 minutes to an hour, allowing you to soak in the stunning views as you ascend toward Kufri. Alternatively, if you are flying into Chandigarh International Airport (IXC), which is about 120 kilometers away, the journey will be a bit longer but equally rewarding. From Chandigarh, you can hire a taxi or book a private car, which will take you on a scenic drive that meanders through the foothills of the Himalayas. The drive from Chandigarh to Kufri takes approximately 4 to 5 hours, depending on traffic conditions. Both routes promise breathtaking vistas of the mountains and valleys, making your travel to Fortune Park Kufri an integral part of your memorable experience in Shimla.

                Explore the Enchanting Surroundings of Fortune Park Kufri, Shimla

                Nestled in the picturesque landscape of Shimla, Fortune Park Kufri is not just a luxurious retreat but also a gateway to some of the region's most captivating attractions. Just a stone's throw away lies Kufri Fun World, a delightful amusement park that promises a day filled with adventure and excitement for families and thrill-seekers alike. With its exhilarating rides and engaging activities, it is an ideal destination for both children and adults to create unforgettable memories amidst the stunning backdrop of the Himalayas. For those seeking spiritual solace, the Koteshwari Mata Temple offers a serene escape. This revered site is steeped in local legends and provides visitors with an opportunity to immerse themselves in the rich cultural heritage of the area. Additionally, the charming town of Mashobra, located nearby, is perfect for nature lovers looking to explore lush greenery and tranquil surroundings. Whether you’re indulging in the thrill of amusement parks or seeking peace in sacred temples, the attractions surrounding Fortune Park Kufri ensure a diverse and enriching experience for every traveler.





                Culinary Delights Surrounding Fortune Park Kufri

                Nestled in the picturesque landscape of Shimla, Fortune Park Kufri is surrounded by an array of delightful dining options that cater to every palate. Just a stone's throw away is the Mountain View Restaurant, where guests can savor a diverse menu while soaking in breathtaking views of the majestic mountains. For a taste of local flavors, New Kufri offers a warm ambiance and traditional dishes that reflect the region's culinary heritage. The Cafe Kufri Terriers is a charming spot to unwind with a cup of coffee and light snacks, perfect for a midday break. Adventurous food lovers will appreciate Woods Imperial Kufri, where a contemporary twist on classic dishes awaits. The Tribe Cafe stands out with its vibrant atmosphere and eclectic menu, making it a favorite among locals and tourists alike. For those craving hearty meals, Dawat Dhaba on Kufri Bypass Road near Radisson Hotel serves up generous portions of authentic North Indian cuisine. The Cafeteria and Lalit Cafe, a unit of HP Government Undertaking, offer a relaxed dining experience with a selection of both local and international dishes. Lastly, THE FOOD JUNCTION and Bawa Cafe are ideal spots for quick bites and casual meals, ensuring that guests at Fortune Park Kufri have a plethora of choices to satisfy their culinary cravings.





                Affordable Elegance at Fortune Park Kufri, Shimla

                When it comes to experiencing the serene beauty of Shimla, Fortune Park Kufri, a proud member of the ITC Hotels' Group, offers a remarkable blend of comfort and value. With an average room price ranging from $51 to $75, it stands shoulder to shoulder with the overall average hotel room rates in Shimla, which also hover within the same price bracket. This competitive pricing makes Fortune Park Kufri an attractive option for travelers seeking both luxury and affordability in the picturesque Himalayan setting. What sets Fortune Park Kufri apart is not just its pricing but the exceptional quality of service and amenities that guests can expect during their stay. The hotel’s enchanting backdrop of lush greenery and snow-capped mountains provides a perfect escape, while the well-appointed rooms ensure a restful retreat after a day of exploring the charming hill station. For those looking to indulge in a memorable getaway without breaking the bank, Fortune Park Kufri offers a compelling choice that promises both comfort and value, making it an ideal destination for families, couples, and solo travelers alike.





                Experience Unmatched Hospitality at Fortune Park Kufri, Shimla

                Nestled in the serene mountains of Shimla, Fortune Park Kufri, a proud member of the ITC Hotels' Group, offers a tranquil retreat that captivates guests with its impeccable cleanliness and welcoming atmosphere. With an outstanding cleanliness rating of 8.0, visitors consistently appreciate the pristine environment that enhances their stay, allowing them to unwind and immerse themselves in the natural beauty that surrounds the hotel. The attention to detail in maintaining the hotel's facilities ensures that guests feel comfortable and cared for throughout their visit. The hotel’s dedicated staff plays a pivotal role in creating an unforgettable experience, reflected in their impressive performance rating of 7.7. Guests are greeted with warmth and professionalism, ensuring that every need is met with a smile. Whether it’s providing local insights or assisting with special requests, the staff's commitment to exceptional service leaves a lasting impression, making each guest feel valued and cherished. At Fortune Park Kufri, the blend of cleanliness and attentive service sets the stage for a memorable getaway in the picturesque hills of Shimla.

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                Amenities and facilities

                Good6.8

                Facilities

                Languages spoken
                • English
                • Hindi
                Accessibility
                • On-site accessible restaurants / lounges
                Internet access
                • Free Wi-Fi in all rooms!
                • Internet
                • Internet services
                • Wi-Fi in public areas
                Things to do, ways to relax
                • Billiards
                • Dart board
                • Fitness center
                • Game room
                • Garden
                • Gym/fitness
                • Hiking
                • Karaoke
                • On-site entertainment
                • Skiing
                • Ski lessons
                • Tours
                Cleanliness and safety
                • Anti-viral cleaning products
                • Body thermometer
                • Breakfast in room
                • Breakfast takeaway service
                • Cashless payment service
                • Doctor/nurse on call
                • Face coverings on staff
                • First aid kit
                • Free face masks
                • Guest rooms seal after sanitization
                • Hand sanitizer
                • Hotel room service app
                • Hot water linen and laundry washing
                • Hygiene certification
                • Individually-wrapped food options
                • Physical distancing of at least 1 meter
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Shared stationery removed
                • Staff trained in safety protocol
                • Sterilizing equipment
                • Temperature check for guests and staff
                Dining, drinking, and snacking
                • A la carte breakfast
                • A la carte in restaurant
                • Alternative meal arrangement
                • Asian breakfast
                • Asian cuisine in restaurant
                • BBQ facilities
                • Bottle of water
                • Breakfast [continental]
                • Breakfast [free]
                • Breakfast service
                • Buffet in restaurant
                • Chinese cuisine in restaurant
                • Coffee/tea in restaurant
                • Desserts in restaurant
                • Fruits/snacks
                • Full american breakfast
                • Halal breakfast
                • International cuisine in restaurant
                • Kitchen
                • Restaurant [halal]
                • Restaurant breakfast
                • Restaurant dinner
                • Restaurant lunch
                • Restaurants
                • Room service [24-hour]
                • Salad in restaurant
                • Soup in restaurant
                • Vegetarian restaurant
                • Western breakfast
                • Western cuisine in restaurant
                Swimming & soaking
                • Hot spring bath
                Services and conveniences
                • Air conditioning in public area
                • Audio-visual equipment for special events
                • Concierge
                • Contactless check-in/out
                • Daily housekeeping
                • Dry cleaning
                • Elevator
                • Fireplace
                • Food delivery
                • Grooming service
                • Heating in public area
                • Indoor venue for special events
                • Invoice provided
                • Ironing service
                • Laundromat
                • Laundry service
                • Lockers
                • Luggage storage
                • Meeting/banquet facilities
                • Meetings
                • Meeting stationery
                • Outdoor venue for special events
                • Projector/LED display
                • Safety deposit boxes
                • Seminars
                • Shared lounge/TV area
                • Smoke-free property
                • Smoking area
                • Terrace
                • Wi-Fi for special events
                • Xerox/fax in business center
                For the kids
                • Family/child friendly
                • Family room
                • Kids club
                • Kids facilities
                • Kids meal
                • Kids safety features
                • Playground
                • Step stool
                Access
                • Adult-only property
                • Allergy-free rooms
                • Buzzer/wireless intercom
                • CCTV in common areas
                • CCTV outside property
                • Check-in/out [express]
                • Check-in/out [private]
                • Check-in [24-hour]
                • Couple's room
                • Couples only
                • Dog-friendly
                • Fire extinguisher
                • Front desk [24-hour]
                • Hotel chain
                • Mirrored room
                • Non-smoking rooms
                • pet bowls
                • Pet facilities
                • Pet-friendly [charges apply]
                • Pets allowed
                • Rooftop area
                • Room decorations
                • Safety/security feature
                • Security [24-hour]
                • Smoke alarms
                • Soundproof rooms
                Getting around
                • Airport transfer
                • Bicycle parking
                • Car park [free of charge]
                • Car park [nearby]
                • Car park [on-site]
                • Rental car
                • Shuttle service
                • Taxi service
                • Valet parking
                Sports equipment rental
                • Ski equipment rentals
                Available in all rooms
                • Activity Kits
                • Air conditioning
                • Coffee/tea maker
                • Concierge
                • Desk
                • First aid kit
                • Free bottled water
                • Free welcome drink
                • Hair dryer
                • Hand sanitizer
                • Heating
                • Mirror
                • Non-smoking
                • Private bathroom
                • Refrigerator
                • Safety/security feature
                • Seating area
                • Smoke detector
                • Toiletries
                • Towels
                • TV [flat screen]
                • Umbrella
                • Window

                Location

                Village Gallu PO Fagu, New Kufri, Tehsil Theog, Shimla, Himachal Pradesh - 171209, Kufri, Shimla, India, 171209

                Review score4.9

                Location

                Airports
                • Shimla Airport (SLV)
                  19.3 km
                • Chandigarh Airport (IXC)
                  66.3 km
                Hospital or clinic
                • Dispensary, Banni
                  3.9 km
                Distances shown are straight-line distances on the map. Actual travel distances may vary.

                Property policies

                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                Minimum age of guests is: 18 year(s).

                Others
                • When booking more than 5 rooms, different policies and additional supplements may apply.

                Some helpful facts

                Check-in/Check-out
                • Check-in from14:00
                • Check-out until11:00
                • Reception open until20:00
                • Check-out from11:00
                • Check-in until20:00
                Getting around
                • Distance from city center5km
                • Travel time to airport (minutes)120
                • Airport transfer fee3000 INR
                Extras
                • Daily Internet/Wi-Fi fee500 INR
                • Breakfast charge (unless included in room price)500 INR
                The property
                • Number of floors4
                • Room voltage220
                • Number of rooms 45
                • Non-smoking rooms/floorsyes
                • Number of restaurants1
                • Number of bars/lounges1
                Parking
                • Daily parking fee1000 INR

                Property announcements

                The property is located in a hilly terrain and the last 05 mins stretch from the main road may not be suitable for all car types. Should you require any vehicle assistance, please contact the property directly.

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Reviews of Fortune Park Kufri, Shimla - Member ITC Hotels' Group from real guests

                Provided by verified guests of

                Agoda logo
                • Cleanliness score 8.2 out of 10 and is a high score in Shimla
                  Cleanliness8.2
                • Service score 7.8 out of 10 and is a high score in Shimla
                  Service7.8
                • Facilities score 6.8 out of 10 and is a high score in Shimla
                  Facilities6.8
                • Value for money score 6.5 out of 10 and is a high score in Shimla
                  Value for money6.5
                • Location score 4.9 out of 10 and is a high score in Shimla
                  Location4.9
                High score for Shimla

                Rating

                9+ Exceptional (1)
                8-9 Excellent (0)
                7-8 Very Good (2)
                6-7 Good (1)
                <6 Below Expectation (4)
                Guest Type
                Language
                Showing 8 verified guest comments
                Changed to review page 1
                1. 8.0
                  Excellent
                  Boby from India
                  Group
                  Deluxe Hill View Room
                  Stayed 2 nights in October 2023

                  “Good place to stay in Kufri”

                  Stayed here for two days. Excellent staff, Manager Naveen was very helpful. As the occupancy was less he was generous to upgrade my room to valley view. The staff and service was excellent Cook presonally came and asked for our preferences. The approch road to the place for last 1.5 km is really in bad shape. Would recommend take a package which includes breakfast and dinner. Ala carte menu is very expensive. Overall we had a wonderful experience staying at this place.

                  Reviewed October 11, 2023

                  Dear Mr. Boby, Thank you for taking the time to write your wonderful review. We're overjoyed to know that you had an excellent stay with us. Your comments about the staff, especially Mr. Naveen, and their excellent service are greatly appreciated. We strive to provide the finest service to all our guests and feedback like yours motivates us to continuously improve. We also appreciate your insights about the approach road to our hotel and would like to assure you that we are constantly in touch with the local authorities to improve the road condition. We are glad you found value in our package deals. Our goal is to provide exceptional quality food at the best price, and we'll reassess our ala carte prices based on your feedback. Thank you for recommending us. We're looking forward to hosting you again for another memorable stay. Best Regards, General Manager.

                  Responded October 17, 2023
                  Fortune Park Kufri, Shimla - Member ITC Hotels' Group
                2. 3.2
                  Harsh from India
                  Couple
                  Deluxe Hill View Room
                  Stayed 2 nights in June 2023

                  “Acceptable”

                  Terrible location, almost 2km away from main road, almost 2km slippery and thr connecting road is dangerous kachcha rasta, not fit for sedan cars at all. Moreover, the person dealing with the customers is very arrogant and rude.

                  Reviewed June 04, 2023

                  Dear Valued Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune park Kufri, Shimla. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune park Kufri, Shimla, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards.

                  Responded July 08, 2023
                  Fortune Park Kufri, Shimla - Member ITC Hotels' Group
                3. 4.0
                  Sanjiv from India
                  Couple
                  Deluxe Hill View Room
                  Stayed 1 night in December 2022

                  “Acceptable”

                  Bad location: Road is very poor Average food quality It is no not even 50percent of Fortune park Brand hotel.. Only name of Fortune other wise 2 star level.

                  Reviewed January 08, 2023

                  Dear Valued Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune park Kufri, Shimla. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune park Kufri, Shimla, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards.

                  Responded July 08, 2023
                  Fortune Park Kufri, Shimla - Member ITC Hotels' Group
                4. 6.4
                  Good
                  VIKAS from India
                  Couple
                  Deluxe Hill View Room
                  Stayed 1 night in December 2022

                  “Worst location ”

                  No road from the highway to the hotel

                  Reviewed December 28, 2022

                  Dear valued Guest, Thank you very much for the feedback. We offer complimentary driver or hotel car assistance to all our guests from the highway to the hotel & Back. Regards.

                  Responded July 08, 2023
                  Fortune Park Kufri, Shimla - Member ITC Hotels' Group
                5. 4.4
                  Hitesh from India
                  Couple
                  Deluxe Hill View Room
                  Stayed 1 night in December 2022

                  “Watch out before booking !!”

                  It seems like ITC opened this property for guests without appropriate quality checks. I have booked this hotel expecting it to be ITC managed property but it is not even close to ITC standard and facilities ( I can surely say this after staying in ITC hotels for years ). 1. We were given a dump yard and wall facing room and while we have booked for Hill view room. The hotel shifted us to another interconnected room on raising concerns where we had serious concerns over our privacy. 2. Staff at the hotel is not trained to understand customer requests and no senior staff is available on duty at night. Hotel is at the mercy of receptionist and some junior guy. We specifically requested to meet GM / Duty manager for which we were told is not available while the hotel claim itself to be fully occupied. We forgot some handbags at reception and staff didn’t even bothered to send it back to our rooms. 3. Approach road toward hotel is scarier (even trained off-roader will struggle) and we almost had a heart attack while coming to hotel. It can really damage your vehicle and can cause serious fatal accident. 4. In ITC hotels, you will be surprised to see no basic amenities like sleepers, dryer and will find sub standard toiletries . 5. Hotel claim itself to be centrally heated but in actual central heating is not working and you will struggle in freezing temperature. We were given some bad heater which was smelling very badly. 6. No food menu is available in the room and hotel shared the food menu on what’s app over the request

                  Reviewed December 27, 2022

                  Dear Valued Guest, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune park Kufri, Shimla. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune park Kufri, Shimla, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards.

                  Responded July 08, 2023
                  Fortune Park Kufri, Shimla - Member ITC Hotels' Group
                Changed to review page 1

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