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- Many guests have praised the breakfast at this property
- Many guests have praised the view at this property
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130 meters to Sarawak Museum
Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Restaurants
Family room
Luggage storage
Breakfast
39 travelers have booked today.
Based on 20,223 verified reviews
8.9
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Location rating score
There are 107 places in walking distance!
| Value for money | 8.1 |
| Location rating | 8.9 |
| Nearest airport | Kuching International Airport (KCH) |
| Distance to airport | 7.7 km |
Merdeka Palace Hotel & Suites meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with doctor/nurse on call, staff trained in safety protocol, and first aid kit for added safety precautions and hygiene protocols.
While staying at Merdeka Palace Hotel & Suites, take joy in your early morning or evening stroll at nearby park which include Padang Merdeka Park, Taman Muzium, and Taman Budaya.
Merdeka Palace Hotel & Suites has a total of 19 floors.
Merdeka Palace Hotel & Suites's most popular month where verified guests have stayed the most is in September.
Past guests that stayed at Merdeka Palace Hotel & Suites have given this property a rating of 8.919 for its excellent location as the main highlight for their stay.
Verified business travelers that have stayed at this property have given Merdeka Palace Hotel & Suites an average rating of 7.7. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Merdeka Palace Hotel & Suites an average rating of 7.9. You can find more precise customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.
Merdeka Palace Hotel & Suites is located within Kuching City Center, which makes it ideally close to natural points of interest including Matang Wildlife Centre.
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.
The closest airport to Merdeka Palace Hotel & Suites is Kuching International Airport, 8.0 km away.

Experience Luxury and Comfort at Merdeka Palace Hotel & Suites
Welcome to Merdeka Palace Hotel & Suites, a luxurious 4-star hotel located in the heart of Kuching, Malaysia. With its prime location and exceptional amenities, this hotel offers the perfect blend of comfort, convenience, and elegance for both business and leisure travelers.
Step into our elegant lobby and be greeted by our friendly and attentive staff, ready to assist you with all your needs. With a total of 213 well-appointed rooms, you can choose from a range of accommodation options that cater to your preferences and requirements. Each room is tastefully decorated with modern furnishings, ensuring a comfortable and relaxing stay.
Check-in time at Merdeka Palace Hotel & Suites is from 03:00 PM, allowing you to settle in and unwind after your journey. If you're arriving by air, you'll be pleased to know that the hotel is just a short 25-minute drive from the airport, making it a convenient choice for travelers. Built in 1997, the hotel boasts a rich history and has been a favorite among visitors to Kuching for many years.
When it's time to check out, you can enjoy a leisurely morning as the check-out time is until 12:00 PM. This gives you ample time to savor a delicious breakfast at one of our on-site dining options or explore the nearby attractions before bidding farewell to your memorable stay.
At Merdeka Palace Hotel & Suites, we believe in creating a welcoming environment for families. That's why we have a child policy that allows children between the ages of 2 to 11 to stay free of charge. We understand the importance of family vacations and strive to make your stay with us as comfortable and enjoyable as possible.
Experience the perfect blend of luxury, comfort, and convenience at Merdeka Palace Hotel & Suites. Book your stay with us today and indulge in a truly unforgettable experience in Kuching, Malaysia.
Unwind and Explore at Merdeka Palace Hotel & Suites
At Merdeka Palace Hotel & Suites, guests can look forward to a wide range of entertainment facilities that will make their stay truly memorable. Whether you're in the mood for relaxation or exploration, this hotel has something for everyone.
For those seeking a cozy and communal space, the shared lounge and TV area is the perfect spot to unwind and connect with fellow travelers. Sink into plush sofas, catch up on your favorite shows, or simply enjoy a quiet moment with a book. The inviting atmosphere of the lounge provides a great opportunity to socialize and make new friends.
Additionally, the gift and souvenir shop at Merdeka Palace Hotel & Suites offers a delightful shopping experience. Browse through a variety of unique and locally-made products, including handicrafts, clothing, and souvenirs. Take home a piece of Malaysian culture or find the perfect gift for your loved ones. The shop is a treasure trove of keepsakes that will remind you of your stay in Kuching.
With these exceptional entertainment facilities, Merdeka Palace Hotel & Suites ensures that every guest can find their own form of leisure and enjoyment during their stay. Whether you choose to relax in the shared lounge or indulge in some retail therapy at the gift shop, you're guaranteed a truly memorable experience at this remarkable hotel.
Unwind and Stay Active at Merdeka Palace Hotel & Suites's Outdoor Pool
At Merdeka Palace Hotel & Suites, guests can enjoy a refreshing dip in the outdoor pool, surrounded by lush greenery and a tranquil atmosphere. Whether you want to relax under the sun or engage in a few laps, this spacious pool is the perfect spot to unwind and stay active during your stay in Kuching, Malaysia.
The outdoor pool at Merdeka Palace Hotel & Suites is designed to cater to guests of all ages and skill levels. With its crystal-clear waters and comfortable loungers, it offers a serene oasis in the heart of the city. Take a leisurely swim to cool off after a day of exploring Kuching's attractions, or challenge yourself with a few invigorating laps to maintain your fitness routine.
The pool area also features a poolside bar, where you can indulge in refreshing drinks and light snacks while enjoying the beautiful surroundings. Whether you're seeking relaxation or a fun-filled day in the sun, the outdoor pool at Merdeka Palace Hotel & Suites is the perfect place to unwind and soak up the tropical ambiance.
Exceptional Convenience Facilities at Merdeka Palace Hotel & Suites
Merdeka Palace Hotel & Suites offers a comprehensive range of convenience facilities designed to make your stay effortless and enjoyable. Guests can enjoy the comfort of free Wi-Fi available in all rooms, ensuring seamless connectivity whether for work or leisure. For added convenience, the hotel provides daily housekeeping, dry cleaning, and laundry services to keep your stay fresh and hassle-free. Should you need assistance or local recommendations, the attentive concierge service is always ready to help.
Convenient Transport Facilities at Merdeka Palace Hotel & Suites
At Merdeka Palace Hotel & Suites, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. Our hotel features a spacious and secure car park onsite, allowing guests to conveniently park their vehicles without any worries. Additionally, we provide self-parking options, giving guests the freedom to come and go as they please. Best of all, our car park is free of charge, saving you the hassle of finding parking elsewhere and the additional expenses that come with it.
For those who prefer to explore the city without the hassle of driving, we also offer a taxi service. Our dedicated team is always ready to assist you in arranging reliable transportation to your desired destinations. Whether you're heading to the airport, exploring the vibrant streets of Kuching, or visiting the nearby attractions, our taxi service ensures a comfortable and stress-free journey. With our convenient transport facilities, you can focus on enjoying your stay at Merdeka Palace Hotel & Suites without any transportation worries.
Luxurious Comfort and Modern Amenities at Merdeka Palace Hotel & Suites
Step into a realm of comfort and sophistication at Merdeka Palace Hotel & Suites, where each room is thoughtfully designed to cater to your every need. Enjoy a refreshing retreat with air conditioning that ensures a perfect climate, allowing you to unwind after a day of exploring Kuching. Each room features a separate living room, providing ample space to relax or entertain, while the modern amenities make your stay effortless. Stay connected and entertained with a television offering satellite/cable channels and in-house movies, perfect for a cozy night in.
Indulge in the little luxuries that elevate your experience, such as a well-stocked mini bar, a coffee/tea maker for your morning brew, and complimentary bottled water to keep you hydrated. Freshen up with the provided toiletries and hair dryer, ensuring you look your best for any occasion. For those who appreciate the convenience of staying informed, a daily newspaper is provided, allowing you to keep up with the latest happenings. With a refrigerator at your disposal, you can easily store snacks and beverages, making your stay at Merdeka Palace Hotel & Suites a delightful blend of comfort and convenience.
A Gastronomic Delight at Merdeka Palace Hotel & Suites
Indulge in a culinary journey like no other at Merdeka Palace Hotel & Suites. With a wide range of dining facilities to choose from, guests are spoilt for choice when it comes to satisfying their taste buds.
Start your day with a delightful breakfast buffet at the hotel's restaurant. Offering a selection of both local and international dishes, you can indulge in a variety of flavors to kickstart your morning. From freshly baked pastries to traditional Malaysian delicacies, there is something to suit every palate.
For a quick bite or a caffeine fix, head over to the coffee shop. Open 24 hours, this cozy spot is perfect for grabbing a cup of freshly brewed coffee or enjoying a light snack. Whether you're in the mood for a refreshing iced latte or a warm croissant, the coffee shop has got you covered.
When it comes to dining options, the hotel also boasts a halal restaurant. Serving up authentic Malaysian cuisine, you can savor the rich flavors and spices that the country is famous for. From aromatic curries to mouthwatering satay, each dish is prepared with the utmost care and attention to detail.
With 24-hour room service available, guests can enjoy a delectable meal in the comfort of their own room. Whether you're craving a late-night snack or a full-course dinner, the hotel's room service menu offers a wide range of options to satisfy any craving.
At Merdeka Palace Hotel & Suites, dining is not just a necessity but a truly enjoyable experience. From the breakfast buffet to the halal restaurant, every dining facility is designed to provide guests with a gastronomic delight that will leave them craving for more.
Luxurious and Spacious Rooms at Merdeka Palace Hotel & Suites
Discover the perfect accommodation at Merdeka Palace Hotel & Suites in Kuching, Malaysia. With a variety of room types to choose from, you can find the perfect fit for your stay.
For those traveling with family or a group of friends, the 2 Bedroom and 3 Bedroom Apartments offer a spacious and comfortable retreat. With generous floor areas of 110 square meters, these apartments feature multiple bedrooms with queen beds and single beds, ensuring everyone has their own space to relax and unwind.
If you prefer a more intimate setting, our Deluxe King and Deluxe Twin Rooms provide a cozy ambiance with a touch of elegance. With sizes of 34 square meters, these rooms are tastefully decorated and offer a comfortable king bed or twin beds for a restful night's sleep.
For a more compact option, our Standard Queen and Standard Twin Rooms provide all the essentials for a comfortable stay. With sizes ranging from 20 to 24 square meters, these rooms feature either a queen bed or twin beds, perfect for solo travelers or couples.
By booking your stay at Merdeka Palace Hotel & Suites through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates and exclusive deals, ensuring that you get the most value for your money. With a user-friendly platform, you can easily browse and book your preferred room type, making your travel planning a breeze. So why wait? Book your stay at Merdeka Palace Hotel & Suites on Agoda today and experience a memorable stay at this exceptional hotel.
Discover the Vibrant Kuching City Center
Welcome to the heart of Kuching, where the bustling city center comes alive with a unique blend of old-world charm and modern attractions. Situated in the heart of this vibrant city, Merdeka Palace Hotel & Suites offers a prime location for exploring all that Kuching has to offer.
Step outside the hotel, and you'll find yourself immersed in the rich cultural heritage of Kuching. Take a leisurely stroll along the picturesque waterfront, where you can marvel at the stunning views of the Sarawak River and the iconic Astana, the official residence of the Governor of Sarawak. Immerse yourself in the local culture by visiting the nearby Sarawak Museum, which houses an impressive collection of artifacts and exhibits that showcase the history and traditions of the region.
For those seeking a taste of local cuisine, the city center is a food lover's paradise. From street food stalls serving mouthwatering Sarawak laksa and kolo mee to trendy cafes and fine dining establishments, there is something to satisfy every palate. Don't forget to visit the bustling Main Bazaar, where you can shop for unique handicrafts, antiques, and souvenirs to take home as a memento of your time in Kuching.
Whether you're a history buff, a food enthusiast, or simply looking to soak up the vibrant atmosphere of Kuching, the city center has it all. Stay at Merdeka Palace Hotel & Suites and experience the best of Kuching right at your doorstep.
Convenient Transportation Options from Kuching Airport to Merdeka Palace Hotel & Suites
Located in the heart of Kuching City Center, Merdeka Palace Hotel & Suites offers a convenient and comfortable stay for travelers visiting Kuching, Malaysia. Getting to the hotel from the nearest airport, Kuching International Airport, is a breeze with several transportation options available.
For those looking for a hassle-free journey, the most convenient option is to take a taxi from the airport to the hotel. Taxis are readily available outside the arrivals hall, and the journey to Merdeka Palace Hotel & Suites takes approximately 20 minutes, depending on traffic conditions. The fare is metered, ensuring a fair price for the trip.
Another option for travelers on a budget is to take the airport shuttle bus. The bus service operates from the airport to various locations in Kuching City Center, including Merdeka Palace Hotel & Suites. The bus departs from the airport at regular intervals and offers a cost-effective way to reach the hotel.
For those who prefer to have more flexibility and independence, renting a car is a great option. Several car rental companies have counters at the airport, allowing travelers to easily rent a vehicle upon arrival. The journey from the airport to Merdeka Palace Hotel & Suites is straightforward, with well-maintained roads and clear signage.
No matter which transportation option you choose, reaching Merdeka Palace Hotel & Suites from Kuching International Airport is a seamless experience. Upon arrival, guests can look forward to a warm welcome and a comfortable stay in the heart of Kuching City Center.
Exploring the Rich Heritage of Kuching's Landmarks near Merdeka Palace Hotel & Suites
Discover the vibrant heritage of Kuching as you step outside the doors of Merdeka Palace Hotel & Suites. Located in the heart of the city, this hotel offers easy access to several iconic landmarks and attractions that showcase the rich history and culture of the region.
One of the must-visit landmarks nearby is the Kuching Esplanade, a picturesque waterfront promenade that offers stunning views of the Sarawak River. Take a leisurely stroll along the esplanade and soak in the serene atmosphere as you admire the beautifully landscaped gardens and traditional wooden boats floating on the water.
For history enthusiasts, the Sarawak Museum and Chinese Museum are just a short distance away from the hotel. Immerse yourself in the fascinating exhibits that showcase the diverse cultural heritage and archaeological treasures of Sarawak. The museums offer a glimpse into the past, with artifacts ranging from ancient pottery to traditional costumes.
Another notable landmark is the Cat Monument, a quirky statue that pays homage to the city's feline friends. Snap a photo with this unique sculpture and learn about the significance of cats in Kuching's folklore and history.
The Old Courthouse, a majestic colonial-era building, is also worth a visit. Marvel at the grand architecture and step back in time as you explore the halls that once served as a center for justice.
Carpenter Street, a bustling street lined with traditional shophouses, is a haven for food lovers and shopaholics. Indulge in local delicacies, browse through antique stores, and experience the vibrant atmosphere of this historic street.
Don't miss the opportunity to visit Tua Pek Kong, one of the oldest Chinese temples in Kuching. Adorned with intricate carvings and colorful decorations, this temple offers a glimpse into the religious practices and beliefs of the local Chinese community.
Art enthusiasts will appreciate the Orang Utan Murals, a series of vibrant street art that celebrates the region's unique wildlife. These eye-catching murals depict orangutans, the iconic symbol of Borneo's rainforests, and serve as a reminder of the importance of conservation.
For those interested in textiles and traditional crafts, the Textile Museum is a treasure trove of information. Learn about the intricate weaving techniques and cultural significance of Sarawak's textiles through the museum's extensive collection.
Last but not least, the Kuching Mosque, with its stunning architecture and serene ambiance, offers a glimpse into the local Islamic culture and traditions.
With its prime location near these landmarks and attractions, Merdeka Palace Hotel & Suites is the perfect base for exploring the rich heritage of Kuching. Immerse yourself in the city's vibrant history, culture, and natural beauty as you embark on an unforgettable journey.
A Gastronomic Adventure Awaits
Merdeka Palace Hotel & Suites is surrounded by a plethora of dining options that will tantalize your taste buds. Just a stone's throw away, you'll find Topspot Food Court, a popular local haunt where you can indulge in a variety of fresh seafood dishes. If you're in the mood for some authentic Sri Lankan cuisine, Ceylonese Restaurant Sdn Bhd is the place to be, serving up mouthwatering curries and aromatic rice. For a taste of traditional Dayak cuisine, head over to Rumah Asap Tabuan Dayak, where you can savor smoky grilled meats and flavorful indigenous dishes. Lepau Restaurant offers a fusion of modern and traditional Sarawakian flavors, while Annuar BBQ Steamboat is perfect for those craving a hot pot feast. If you're looking for a cozy spot to enjoy Western and Asian fusion dishes, Sharing Downtown is a great choice. Chong Choon Cafe is a local favorite for its delicious kolo mee, a Sarawakian specialty. RJ Cafe @ Padungan is a charming cafe serving up a range of delectable pastries and drinks. The Junk is a vibrant eatery with a laid-back atmosphere, offering a wide selection of Western and Asian dishes. And don't miss out on trying the famous Sarawak laksa at KING LAKSA SARAWAK (ICOM SQUARE), a must-visit for any food lover. With such a diverse array of dining options right at your doorstep, you're in for a gastronomic adventure during your stay at Merdeka Palace Hotel & Suites.
Shop Till You Drop: Explore the Vibrant Retail Scene near Merdeka Palace Hotel & Suites
Located in the heart of Kuching, Merdeka Palace Hotel & Suites is surrounded by an array of shopping landmarks that are sure to delight any avid shopper. Just a stone's throw away, you'll find Plaza Merdeka, a modern shopping complex offering a wide range of local and international brands. For those looking for unique souvenirs and authentic local crafts, Unika Borneo Art & Artifacts and Unika Sarawak are must-visit destinations. If you're in need of some retail therapy, head over to Sarawak Plaza, where you can browse through a variety of fashion boutiques and specialty stores. Book lovers will also be thrilled to discover Popular Book Co, a haven for literature enthusiasts. After a day of shopping, why not pamper yourself at Empress Studio, a renowned beauty salon located just a short distance from the hotel. With so many shopping options at your doorstep, you'll be able to shop till you drop during your stay at Merdeka Palace Hotel & Suites.
Affordable Luxury: Experience Merdeka Palace Hotel & Suites at an Unbeatable Price
When it comes to finding the perfect accommodation in Kuching, Malaysia, Merdeka Palace Hotel & Suites stands out as a true gem. Offering a delightful blend of luxury and affordability, this hotel provides an exceptional experience without breaking the bank. With an average price of just $35 per room, Merdeka Palace Hotel & Suites offers unbeatable value for money.
Compared to the average price of a hotel room in Kuching, which stands at $45, Merdeka Palace Hotel & Suites provides a budget-friendly alternative without compromising on quality. Nestled in the heart of the city, this hotel offers a prime location combined with modern amenities and impeccable service. Whether you're a business traveler or a leisure seeker, you'll find comfort, convenience, and elegance at Merdeka Palace Hotel & Suites, all at a fraction of the cost of other hotels in the area. So why settle for less when you can indulge in affordable luxury at Merdeka Palace Hotel & Suites?
Friendly Staff and Beautiful Decorations
Guests rave about the friendly and helpful staff at Merdeka Palace Hotel & Suites. They consistently provide excellent service, making guests feel welcome and well taken care of. The hotel's vintage and classic decorations add a touch of elegance and charm, creating a delightful atmosphere for guests to enjoy. Whether you are a young traveler or not, this hotel comes highly recommended for its friendly staff and beautiful decor.
A Memorable Stay at Merdeka Palace Hotel & Suites
Discover a truly exceptional hotel experience at Merdeka Palace Hotel & Suites in Kuching, Malaysia. With its outstanding customer ratings, this hotel is a top choice for travelers seeking comfort, convenience, and exceptional service.
One of the highlights of this hotel is its prime location, which has received an impressive rating of 8.8. Situated in the heart of Kuching, guests are just steps away from the city's vibrant attractions, shopping centers, and delicious local cuisine. Whether you're exploring the historic landmarks, wandering through the bustling streets, or simply enjoying the scenic riverfront, you'll find everything conveniently within reach.
When it comes to staff performance, Merdeka Palace Hotel & Suites truly excels with a rating of 8.1. The friendly and attentive staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step into the elegant lobby to the time you check out, you can expect personalized service and genuine hospitality. Whether you need assistance with recommendations for local attractions or have any special requests, the dedicated staff is always ready to assist with a warm smile.
Very good7.5
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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10 most recent verified ratings received by the property
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Perfectly located near attractions, this hotel is an ideal base for exploring. Guests rave about the friendly and excellent staff, creating a welcoming and enjoyable stay. The staff's helpfulness contributes to an overall pleasant experience.
Despite positive reviews, guests suggest the hotel needs refurbishment & maintenance on amenities. Some guests noticed an unpleasant smell in the room & hallway. Overall, areas highlighted require improvement.
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Old hotel but rooms are maintained well, spacious and clean. Rooms are large and aircon working well. Everything about the room works well (except the toilet flush that never seem to stop flushing). Would be good if hotel provide shower gel and shampoo holder in the shower room. WiFi works but inconsistent especially at night. Most nights i would give up and switch to my own mobile network. Management needs to relook at internet system urgently. Hotel breakfast could improve with a better spread of it is charging up to RM48 per pax. There was a promotion at RM29.90 when I find that the buffet spread was too limited. Food tasted good though. Overall, the Staff Service is excellent and worthy of praise. Everyone friendly and helpful, from doorman to counter staff to restaurant staff and housekeeping. 5star service. Location is great, a walking distance to Plaza Merdeka and the waterfront area. Museums are a stone throw away. With existing room rates, this hotel is recommended for visitors.
Dear Valued Guest Thank you very much for taking the time to share such a detailed review of your stay with us. We are delighted to hear that you found our staff friendly and helpful, our rooms spacious and clean, and our location convenient. Your kind words regarding our team are truly appreciated. We also thank you for your constructive feedback regarding the toilet flush, shower amenities, WiFi, and breakfast spread. Please be assured that your comments have been shared with the relevant teams for immediate attention and improvement. Guest feedback like yours is invaluable in helping us enhance our services. We are glad that, overall, you enjoyed your stay and would recommend our hotel. It was a pleasure having you with us, and we look forward to welcoming you back in the near future. Warm Regards Melessa Spaok Team Leader Merdeka Palace Hotel & Suites
I had a truly pleasant and memorable stay at Merdeka Palace Hotel, Kuching. The location is unbeatable—right in the heart of the city, within walking distance to the Sarawak Museum, Merdeka Plaza, and the beautiful Padang Merdeka. The hotel has a classic charm, with elegant architecture and a warm, welcoming atmosphere. My room was clean, spacious, and well-equipped, with comfortable bedding and a great view of the city. The staff were professional, courteous, and always ready to assist. I appreciated the smooth check-in process and the helpful front desk service throughout my stay. Facilities like the pool, gym, and restaurants were well-maintained, and breakfast had a good mix of local and continental choices. Overall, Merdeka Palace offers excellent value and comfort. I would definitely recommend it to anyone visiting Kuching for business or leisure.
Our recent family stay at Merdeka Palace Hotel in Kuching was an exceptional experience that truly deserves a 5-star rating. From the moment we arrived, we were welcomed with warm hospitality and a level of service that made our stay unforgettable. Warm and Welcoming Staff The staff at Merdeka Palace Hotel were incredibly friendly and accommodating. From the check-in process to our departure, every interaction was met with genuine smiles and eagerness to assist. They made us feel right at home, which was especially important traveling with children. The concierge provided excellent recommendations for family-friendly activities and dining options in Kuching. Comfortable and Spacious Accommodations Our family suite was perfect for our needs, offering plenty of space for our kids to play and relax. The room was elegantly furnished, clean, and equipped with all the necessary amenities. The comfortable beds ensured we had restful nights, and the in-room Wi-Fi kept everyone connected. The hotel's attention to detail, such as providing extra pillows and a baby cot without us having to ask, was much appreciated. Delicious Dining Options The hotel’s dining options catered wonderfully to families. The buffet breakfast at Aurora Court was a daily highlight, offering a wide variety of dishes that satisfied both adults and children. We particularly enjoyed the local Sarawakian specialties. The staff at the restaurant were attentive, making sure our children had everything they needed and even offering child-friendly meal options. Excellent Family-Friendly Facilities Merdeka Palace Hotel has a range of facilities that are ideal for families. The outdoor swimming pool was a favorite spot for our kids, who spent hours swimming and playing. There’s also a well-equipped fitness center that my spouse and I used while the kids enjoyed the pool. The hotel's central location made it easy to explore nearby attractions such as the Sarawak Museum and the Kuching Waterfront, both of which were a hit with our family. Convenient and Central Location The hotel’s location in the heart of Kuching made it incredibly convenient for sightseeing. We could easily walk to many of the city’s main attractions, including the historical sites and shopping areas. This saved us a lot of time and hassle, especially with children in tow. The hotel also arranged transportation for us when needed, which was a smooth and efficient process. Exceptional Customer Service What sets Merdeka Palace Hotel apart is its exceptional customer service. The staff consistently went above and beyond to ensure our stay was enjoyable. They were always ready to help with any requests, from arranging transport to providing extra towels. Their attention to detail and willingness to accommodate our needs made a significant difference in our overall experience. Safe and Hygienic Environment Amid the ongoing concerns around health and safety, the hotel maintained high standards of cleanliness and hygiene. There were hand sanitizing stations throughout the hotel, and all public areas were regularly cleaned. This gave us peace of mind knowing that the hotel was committed to our family’s safety. Conclusion In summary, Merdeka Palace Hotel Kuching provides an exceptional family-friendly experience. From the warm hospitality and spacious accommodations to the delicious dining options and excellent facilities, every aspect of our stay was perfect. We highly recommend this hotel to families looking for a comfortable, convenient, and memorable stay in Kuching. Our family left with wonderful memories and a desire to return soon.
My experience at Merdeka Palace was nothing short of excellent. From the moment I arrived, I was impressed by the warm hospitality, elegant atmosphere, and attention to detail in every aspect of service. The staff were professional, courteous, and always willing to go the extra mile to ensure comfort and satisfaction. The facilities were well-maintained, blending modern convenience with a touch of classic charm. Every interaction reflected a high standard of excellence, making my stay both memorable and enjoyable. I would highly recommend Merdeka Palace to anyone seeking a refined and welcoming experience. Truly deserving of the highest praise.
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Daily housekeeping
“4D3N in Three Bedroom Apartment”
I've booked a Three Bedroom apartment for 4 family members (including myself) in this hotel. Here's my take: Pros: - Customer service (including receptionist) are freaking nice, informative, helpful and overall very polite to my endless questions. - Very accomodating. I've informed ahead I have an easy allergic reaction to unclean and dusty rooms which makes my body flare up with rashes all over like a red potato. However, I was super thankful the room was clean!!!!!! - Awesome room service, used towels were replaced and drinkable water bottles were refilled each day of my stay. - Strategic hotel location. There's like a mall next to this hotel and majority of my destination spots were in a walkable distance. Cons: - Late Check-in time. I came about 1:50pm ish. We were aware that check-in time is at 3pm. However by 3pm, room wasn't ready yet and staff asked us to wait until we're called. We waited in the Lobby till 4:20pm ish unaware when the room be ready. - Noise due to Concert and Festival in front of Hotel. Unfortunately the day of my stay coincides with a Celebration on 11th Oct. Couldn't sleep from 9-11 Oct due to the noise of their preparations and rehearsal. That's entirely on me as I did not research ahead. Note, check for any events happening in Padang Merdeka or you'll end up with sleepless nights. - Closed gym and souvenirs shops. I've heard there's a gym and souvenir shop in this hotel. I was looking forward to it. However I found out it was already closed down. Summary: Even though check-in time is super slow. I overall love the atmosphere and room being clean, (as in my allergic reaction didn't come up). Btw I am aware that the walls, windows and furniture might be a little old however room is still clean. Id rate 9.5 outta 10.
Dear Valued Guest Thank you for taking the time to share your detailed feedback with us. We truly appreciate your constructive comments and suggestions regarding the room condition and facilities. Please be assured that we take your observations seriously. Your valuable input about the lighting, curtains, furniture, kitchen facilities, and swimming pool maintenance has been shared with our management and maintenance teams for further review and improvement. We are continuously working on upgrading our facilities to enhance guest comfort and satisfaction, and your feedback will certainly help guide our efforts. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to experience the improvements in the near future. Warm regards Melessa Spaok Team Leader Merdeka Palace Hotel & Suites