New Surya Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. YOS Sudarso No.2, Sumberrejo, Wringin Agung, Kec. Gambiran, Kabupaten Banyuwangi, Jawa Timur 68421, Gambiran, Banyuwangi, Indonesia, 68421

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Restaurant

Bar

Massage

About us

Discover New Surya Hotel, perfect for two travelers. Enjoy uniquely designed rooms, a refreshing outdoor pool in a serene garden, and local cuisine at the onsite restaurant. Explore the vibrant culture and stunning landscapes of Banyuwangi. New Surya Hotel in Gambiran, Banyuwangi offers an inviting atmosphere surrounded by lush greenery. Enjoy in-room breakfast, soothing massages, and an indoor pool. All rooms come with air conditioning and complimentary internet access, while select rooms feature private balconies with garden views. Designed for two travelers, it combines comfort, convenience, and delightful experiences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

10 travelers have booked today.

Service 9.2
Location 9.1
Value for money 9.1
Cleanliness 9.0

Based on 1,138 verified reviews

Service

9.2

Location

9.1

Value for money

9.1

Cleanliness

9.0

Facilities

9.0

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Jawatan Benculuk
5.2 km
Lap. Kradenan
6.0 km
RS Al-Huda Genteng
7.4 km
Gumuk Lancang
8.4 km
Ruang Terbuka Hijau Genteng
9.6 km

Good to know

Value for money9.1
Distance to city center37 km
Location rating9.1

Rooms available at New Surya Hotel

Executive Rooms
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Triple Room
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  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 single bed and 1 double b...
Enter dates to see prices
Suite Room with Private Garden - Non-Smoking
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  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Double or Twin Room
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  • Room size: 14 m²/151 ft²
  • 1 double bed or 2 single be...
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
King Suite with Garden View
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room
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  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Suite
...
  • Room size: 35 m²/377 ft²
  • 1 king bed or 2 single beds
  • 1 king bed or 2 single beds
Enter dates to see prices
Garden Suite
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

Yes! New Surya Hotel offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

New Surya Hotel's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at New Surya Hotel had an average nightly stay of 1 night at this property.

New Surya Hotel's most popular month where verified tourists have stayed the most is in July.

New Surya Hotel can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Past solo travelers that have stayed at this property have given New Surya Hotel an average rating of 9.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given New Surya Hotel an average rating of 8.9. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given New Surya Hotel an average rating of 9.2. You can look up on more in depth customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given New Surya Hotel an average rating of 9.3. You can look up more complete customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given New Surya Hotel an average rating of 8.6. You can check out more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

The closest airport to New Surya Hotel is Banyuwangi Airport, 22.0 km away.

More about New Surya Hotel

More about New Surya Hotel

Experience Comfort and Convenience at New Surya Hotel in Banyuwangi

Welcome to New Surya Hotel, a charming 3-star accommodation nestled in the vibrant city of Banyuwangi, Indonesia. With its prime location and array of amenities, this hotel offers a delightful stay for both leisure and business travelers. Whether you are seeking relaxation or adventure, New Surya Hotel is the perfect base for exploring the enchanting beauty of Banyuwangi. With a recent renovation in 2021, New Surya Hotel boasts a contemporary design that blends seamlessly with its surroundings. The hotel features 123 well-appointed rooms, ensuring a comfortable and restful stay for every guest. Each room is thoughtfully decorated with modern furnishings and equipped with essential amenities to cater to your needs. Whether you choose a cozy standard room or a spacious suite, you can expect a peaceful retreat after a day of exploring. New Surya Hotel has been serving guests since 1992, offering a wealth of experience in providing exceptional hospitality. The hotel's warm and friendly staff are dedicated to ensuring your stay is memorable and enjoyable. From the moment you step into the elegant lobby, you will be greeted with a warm welcome and attentive service that will make you feel right at home. Conveniently located just 37 kilometers from the city center, New Surya Hotel offers easy access to Banyuwangi's popular attractions and landmarks. Whether you wish to immerse yourself in the local culture, embark on thrilling outdoor adventures, or simply indulge in delicious local cuisine, everything is within reach. Additionally, the hotel is situated just 60 minutes away from the airport, making it a convenient choice for travelers. Please note that New Surya Hotel has a child policy in place. While children are welcome to stay, they may be subject to additional charges. The hotel does not allow children to stay free of charge. This policy ensures a peaceful and comfortable environment for all guests. Experience the perfect blend of comfort, convenience, and warm hospitality at New Surya Hotel. Book your stay today and embark on an unforgettable journey in Banyuwangi, Indonesia.

Endless Entertainment at New Surya Hotel

At New Surya Hotel in Banyuwangi, Indonesia, guests can indulge in a wide range of entertainment facilities that are sure to keep them entertained throughout their stay. The hotel boasts a variety of options, including a selection of shops where guests can browse and purchase souvenirs or essential items. For those looking to unwind and socialize, the hotel's bar provides a lively atmosphere and a wide selection of drinks to choose from. For ultimate relaxation, guests can enjoy a rejuvenating massage or spa treatment at the hotel's wellness center. The skilled therapists will help guests unwind and melt away any stress or tension. Nature enthusiasts will be delighted by the hotel's beautiful garden, where they can take leisurely strolls or simply sit and enjoy the serene surroundings. To add a touch of excitement to their stay, guests can head to the hotel's karaoke lounge and showcase their singing talents. With a vast selection of songs and state-of-the-art equipment, it's the perfect place to have a fun-filled evening with friends or family. With such a diverse range of entertainment facilities, New Surya Hotel ensures that guests have an unforgettable stay filled with relaxation, fun, and entertainment.

Stay Active at New Surya Hotel's Impressive Sports Facilities

At New Surya Hotel in Banyuwangi, Indonesia, staying active and enjoying a range of sports activities is a breeze. The hotel boasts an array of top-notch sports facilities that cater to both fitness enthusiasts and leisure seekers. Dive into the refreshing waters of the indoor pool, perfect for a swim workout or simply unwinding after a long day of exploring. Tennis enthusiasts can showcase their skills on the well-maintained tennis courts, while squash lovers can engage in a fast-paced game on the squash courts. For those who prefer basking in the sunshine, the outdoor pool is the ideal spot to soak up some rays and take a refreshing dip. Additionally, guests can challenge their friends or family to a friendly game of table tennis, adding a touch of fun and competition to their stay. No matter your preferred activity, New Surya Hotel ensures that guests have access to a variety of sports facilities to keep them active and entertained throughout their stay. So, whether you're a fitness enthusiast or simply looking to have some fun, this hotel has everything you need to stay active and make the most of your time in Banyuwangi.

Convenience at Your Fingertips: New Surya Hotel's Top-Notch Facilities

Welcome to New Surya Hotel, where convenience is our top priority. From the moment you step foot in our hotel, you'll be greeted with a wide range of facilities designed to make your stay as comfortable as possible. Start your day right with our 24-hour room service, ensuring that you can enjoy a delicious meal or refreshing beverage anytime you desire. Our dedicated staff is always ready to assist you with any requests, whether it's arranging laundry service or providing room service for your utmost convenience. For those seeking local recommendations or assistance with travel arrangements, our concierge service is at your disposal. Stay connected with loved ones or catch up on work with our complimentary Wi-Fi in public areas and Free Wi-Fi in all rooms. We understand that some guests may prefer a designated smoking area, and we have thoughtfully provided one for your convenience. Traveling light? No worries. Our hotel offers luggage storage facilities, allowing you to explore Banyuwangi without the burden of heavy bags. Need any last-minute essentials? Our convenience store is stocked with a variety of items to cater to your needs. Rest assured that your comfort is our priority, as our dedicated staff ensures daily housekeeping and dry cleaning services to keep your room fresh and tidy throughout your stay. At New Surya Hotel, we strive to provide you with a seamless and hassle-free experience, so you can focus on enjoying your time in Banyuwangi.

Convenient Transport Facilities at New Surya Hotel

At New Surya Hotel, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure you can explore Banyuwangi with ease. Our airport transfer service takes the stress out of arriving and departing, providing a hassle-free journey to and from the hotel. For those looking to discover the wonders of Banyuwangi, our dedicated tour desk is at your service. Our knowledgeable staff can help you plan and arrange excursions to popular attractions such as Ijen Crater and Baluran National Park. Parking is never a concern at New Surya Hotel. We provide both onsite car park and self-parking options, ensuring that your vehicle is secure and easily accessible throughout your stay. Best of all, our car park is free of charge, allowing you to explore the city without worrying about parking fees.





Indulge in Culinary Delights at New Surya Hotel

At New Surya Hotel, dining is an experience to savor. With a range of dining facilities to choose from, guests can indulge in culinary delights throughout their stay. Start your day with a delicious breakfast buffet at the hotel's restaurant, where a wide selection of continental dishes awaits. The restaurant also caters to guests with special dietary requirements, offering halal and kosher options. For a quick bite or a caffeine fix, head to the coffee shop, where you can enjoy a variety of snacks and beverages. And for those who prefer the convenience of dining in the comfort of their room, the hotel provides 24-hour room service, ensuring that you can satisfy your cravings at any time of the day. With daily housekeeping, you can enjoy your meals in a clean and tidy environment. Whether you're a food enthusiast or simply looking to satisfy your hunger, New Surya Hotel's dining facilities have got you covered.

Comfort and Variety at New Surya Hotel

Experience a range of comfortable and stylish rooms at New Surya Hotel in Banyuwangi, Indonesia. With options to suit every traveler's needs, this hotel offers a variety of room types to choose from. Indulge in the spaciousness of the Deluxe Double or Twin Room, measuring 25 square meters and featuring either a cozy Double Bed or two comfortable Single Beds. For those traveling in groups or with family, the Deluxe Triple Room offers a generous 28 square meters of space and the flexibility of one Single Bed, one Double Bed, or three Single Beds. For a touch of luxury, the Executive Garden View Suite provides an expansive 35 square meters of space and a choice between a plush King Bed or two Single Beds. Alternatively, the Executive Rooms offer the same size and bedding options, ensuring a comfortable stay for both business and leisure travelers. Booking your stay at New Surya Hotel through Agoda not only guarantees you the best prices but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation with just a few clicks. Say goodbye to the stress of searching for the best deals and enjoy a seamless booking process with Agoda.

Discover the Charm of Gambiran in Banyuwangi

Nestled in the heart of Banyuwangi, Indonesia, Gambiran is a charming neighborhood that offers a unique blend of natural beauty, cultural heritage, and warm hospitality. With its picturesque landscapes and friendly locals, Gambiran is a hidden gem waiting to be explored. One of the highlights of Gambiran is its stunning natural attractions. The neighborhood is surrounded by lush greenery and rolling hills, providing a serene and tranquil environment for visitors. Take a leisurely stroll through the scenic rice fields or embark on an adventurous hike up the nearby mountains for breathtaking panoramic views. In addition to its natural beauty, Gambiran is also known for its rich cultural heritage. Immerse yourself in the local culture by visiting traditional Javanese houses and witnessing traditional ceremonies and performances. The locals are known for their warm and welcoming nature, making your stay in Gambiran a truly memorable experience.

Convenient Transportation Options from Nearby Airports to New Surya Hotel

Located in the charming city of Banyuwangi, Indonesia, New Surya Hotel offers a comfortable and convenient stay for travelers visiting the area. Getting to the hotel from the nearby airports is a breeze, with several transportation options available. If you are flying into Banyuwangi Airport, the closest airport to the hotel, you can easily reach New Surya Hotel by taking a taxi or arranging for a hotel transfer. The journey from the airport to the hotel takes approximately 30 minutes, allowing you to quickly settle into your accommodation and start exploring the city. For those arriving at Blimbingsari Airport, another nearby airport, you can also opt for a taxi or hotel transfer to reach New Surya Hotel. The drive from the airport to the hotel takes around 45 minutes, giving you ample time to enjoy the scenic views of Banyuwangi. No matter which airport you choose to fly into, New Surya Hotel provides a seamless and hassle-free transportation experience. With its convenient location and easy access to nearby airports, this hotel is an ideal choice for both leisure and business travelers seeking comfort and convenience during their stay in Banyuwangi, Indonesia.

Explore the Natural Beauty and Local Charm near New Surya Hotel

Nestled in the heart of Banyuwangi, Indonesia, New Surya Hotel offers a convenient base for exploring the surrounding landmarks and attractions. Just a short distance away, you'll find Jawatan Benculuk, a picturesque park known for its lush greenery and tranquil atmosphere. Take a leisurely stroll along the winding paths, breathe in the fresh air, and soak in the natural beauty that surrounds you. For those seeking a taste of local culture, Ruang Terbuka Hijau Genteng is a must-visit. This vibrant open space hosts various events and festivals throughout the year, showcasing the rich traditions and customs of the Banyuwangi community. Immerse yourself in the lively atmosphere, browse through local handicrafts, and indulge in delicious street food. Nature enthusiasts will be delighted by Gumuk Lancang, a stunning sand dune formation located nearby. Marvel at the mesmerizing patterns created by the wind, and feel the soft sand beneath your feet as you explore this unique natural wonder. If you're up for some outdoor activities, Lap. Kradenan is the perfect spot for jogging, cycling, or simply enjoying a peaceful picnic. Should you require any medical assistance during your stay, RS Al-Huda Genteng is conveniently located within easy reach of the hotel. Rest assured knowing that quality healthcare is just a stone's throw away. With its ideal location, New Surya Hotel provides easy access to these landmarks and attractions, allowing you to make the most of your stay in Banyuwangi, Indonesia. Whether you're seeking natural beauty, cultural experiences, or leisurely pursuits, you'll find it all within reach of this charming hotel.





A Culinary Adventure Awaits

When it comes to dining options, New Surya Hotel is surrounded by a plethora of delicious choices. Just a short distance away, you'll find Dragon Cafe BENTENG BUAH NAGA, Ayam Pedas Rantinem Genteng, Baron Ndut's Steaks&Burger Genteng, RM Bu Jamilah, and Havana Waterpark Cafe & Resto. Whether you're craving traditional Indonesian cuisine, juicy steaks, or mouthwatering burgers, these nearby restaurants have got you covered. For those looking to savor local flavors, KEYFOOD GENTENG and Lir Ilir Social House offer a delightful fusion of traditional and contemporary dishes. Meanwhile, Bakso Mie Ayam Selera, Lesehan Rindu, and Bakso Mercon Genteng are perfect for those seeking comfort in a bowl of warm noodles or meatballs. With such a diverse range of dining options, you'll be spoilt for choice during your stay at New Surya Hotel.





Affordable Luxury at New Surya Hotel in Banyuwangi

Indulge in a luxurious stay at New Surya Hotel, where comfort meets affordability. With an average room price of just $22, this charming hotel offers incredible value for money. Compared to the average price of a hotel room in Banyuwangi, which stands at $34, New Surya Hotel provides a budget-friendly option without compromising on quality. At New Surya Hotel, guests can enjoy a range of amenities and services that rival those of higher-priced accommodations. The well-appointed rooms are tastefully decorated and equipped with modern conveniences, ensuring a comfortable and relaxing stay. Whether you're a solo traveler, a couple, or a family, New Surya Hotel offers a variety of room types to suit your needs and preferences. Why pay more for a hotel room in Banyuwangi when you can experience the same level of comfort and hospitality at New Surya Hotel for a fraction of the price? Book your stay today and discover the perfect blend of affordability and luxury at this hidden gem in Banyuwangi.





A Haven of Excellence: New Surya Hotel's Stellar Customer Ratings

Discover a world of exceptional hospitality and outstanding service at New Surya Hotel in Banyuwangi, Indonesia. With an impressive overall rating of 8.8, this hotel has garnered rave reviews from its delighted guests. From its exceptional value for money to its top-notch facilities, New Surya Hotel offers an experience that exceeds expectations. One of the standout features of this hotel is its remarkable value for money, scoring a remarkable 8.8. Guests consistently praise the affordable rates coupled with the high-quality services and amenities provided. Whether you are a budget-conscious traveler or simply appreciate getting the best bang for your buck, New Surya Hotel offers unbeatable value without compromising on comfort or style. The facilities at New Surya Hotel are nothing short of extraordinary, earning a commendable rating of 8.7. From the moment you step into the hotel, you will be greeted by a range of amenities that cater to your every need. Whether you want to unwind by the sparkling swimming pool, indulge in a rejuvenating spa treatment, or stay active at the well-equipped fitness center, this hotel has it all. The attention to detail and commitment to guest satisfaction are evident in every aspect of the hotel's facilities, ensuring a truly memorable stay. Cleanliness is paramount at New Surya Hotel, and it shows in its impressive rating of 8.6. Guests consistently praise the hotel's impeccable cleanliness standards, from the spotless rooms to the pristine common areas. The housekeeping team goes above and beyond to ensure that every corner of the hotel is immaculate, creating a serene and inviting atmosphere for guests to relax and unwind. Nestled in an enviable location, New Surya Hotel scores an impressive 8.7 for its prime setting. Situated in the heart of Banyuwangi, guests have easy access to the city's vibrant attractions, stunning beaches, and cultural landmarks. Whether you want to explore the breathtaking Ijen Crater, embark on an unforgettable trekking adventure, or immerse yourself in the local culture, the hotel's convenient location makes it the ideal base for your Banyuwangi escapades. At New Surya Hotel, the staff's performance is nothing short of exceptional, earning a stellar rating of 8.9. From the warm welcome upon arrival to the attentive service throughout your stay, the dedicated team goes above and beyond to ensure that every guest feels valued and well taken care of. Their genuine hospitality and willingness to assist with any request create an atmosphere of warmth and comfort, leaving guests with fond memories of their stay. With its outstanding customer ratings for value, facilities, cleanliness, location, and staff performance, New Surya Hotel is a true gem in Banyuwangi. Experience the epitome of excellence and indulge in a remarkable stay that will exceed your expectations. Book your stay at New Surya Hotel today and prepare to be captivated by its exceptional offerings.

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Amenities and facilities

Exceptional9.0

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool facilities
  • Spa
  • Spa/sauna
  • Squash court
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • water slides
Cleanliness and safety
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hygiene certification
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator unavailable
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Desk
  • Free bottled water
  • Linens
  • Mirror
  • Non-smoking
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Location

Jl. YOS Sudarso No.2, Sumberrejo, Wringin Agung, Kec. Gambiran, Kabupaten Banyuwangi, Jawa Timur 68421, Gambiran, Banyuwangi, Indonesia, 68421

Exceptional9.1

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until00:00
Getting around
  • Distance from city center37 km
  • Travel time to airport (minutes)60
  • Airport transfer fee250000 IDR
Extras
  • Breakfast charge (unless included in room price)75000 IDR
The property
  • Year property opened1992
  • Number of floors2
  • Number of rooms 123
  • Most recent renovation2021
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 IDR

Reviews of New Surya Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 10
  • 4.4
  • 8.8
  • 10
  • 10
  • 8.0
  • 10
  • 8.0

Most recent

  • Service score 9.2 out of 10 and is a high score in Banyuwangi
    Service9.2
  • Location score 9.1 out of 10 and is a high score in Banyuwangi
    Location9.1
  • Value for money score 9.1 out of 10 and is a high score in Banyuwangi
    Value for money9.1
  • Cleanliness score 9 out of 10 and is a high score in Banyuwangi
    Cleanliness9.0
  • Facilities score 9 out of 10 and is a high score in Banyuwangi
    Facilities9.0
High score for Banyuwangi

Rating

9+ Exceptional (214)
8-9 Excellent (31)
7-8 Very Good (37)
6-7 Good (11)
<6 Below Expectation (25)

Review summary

Powered by OpenAI

The hotel staff provided an outstanding level of service, making for a special stay. Best in Jajag, guests consistently praised the top-notch facilities and amenities. Convenient location made it a perfect stopover spot according to multiple reviews.

Several guests mentioned finding stained bedding and a dirty shower curtain during their stay. Additionally, there were reports of discolored water in the bathroom, which was an unpleasant surprise for some guests.

Did you find this review summary helpful?

Guest Type
Room Type
Language
Showing 318 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Setiawan from Indonesia
    Business traveler
    Superior Double or Twin Room
    Stayed 1 night in July 2025

    “Exceptional”

    Great Stay Experience Staying here was very satisfying with a strategic location close to shopping centers, complete facilities such as hot water and clean bathrooms, as well as delicious breakfast. The staff were very friendly and ready to help, making the experience more enjoyable. This place offers exceptional value for the money paid, making it a highly recommended choice for anyone looking for quality accommodation.

    Reviewed July 08, 2025
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  2. 9.6
    Exceptional
    Nina from Indonesia
    Family with young children
    Standard Double or Twin Room
    Stayed 2 nights in April 2025

    “An economical hotel with exceptional service.”

    I stayed at Hotel New Surya honestly because I couldn't get a room at our family's regular hotel. Therefore, our expectations were not high. However, after traveling to Hotel New Surya, we were greeted with extraordinary hospitality. We were assisted by two beautiful and very friendly lobby staff. They explained the hotel rules very well and answered our questions very patiently, considering I am very detail-oriented. The room was very clean. I thought the air conditioning would not be cold, but it was actually very cold. Comfortable and pleasant. The extra service was very quick and responsive. The swimming pool was clean and enjoyable. The staff always greeted us with sincere kindness. The restaurant was quite okay, tasty to our Surabaya tongues. In short, we will return, but with a trick to go through Jember to reach New Surya Hotel. Keep succeeding, New Surya Hotel. Thank you for the enjoyable experience of a 3-day, 2-night stay for our family.

    Reviewed April 07, 2025
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  3. 10.0
    Exceptional
    Budiwiono from Indonesia
    Couple
    Superior Double or Twin Room
    Stayed 1 night in June 2025

    “All Comfort Variables”

    The hotel's area is spacious and filled with lush plants. Parking is in front of the hotel rooms. The security team at the front of the hotel is outstandingly responsive to guests. Even though the road is clear, the front security is quick to assist with crossings. The hotel rooms are also spacious. The restaurant for breakfast is also suitable. I would like to stay here again if there is an event in Jajag, Gambiran District, Banyuwangi. I also recommend this hotel for other guests.

    Reviewed June 15, 2025
    Auto-translated through generative A.I.

    Kepada Bapak Budiwiono Yang Terhormat, Salam hangat dari New Surya Hotel Banyuwangi, sebelumnya kami sampaikan terima kasih karena Bapak/Ibu telah memilih New Surya Hotel Banyuwangi sebagai destinasi menginap, Bapak/Ibu juga bersedia meluangkan waktu untuk memberikan ulasan. Senang mengetahui Bapak/Ibu menikmati pelayanan dan fasilitas yang kami sediakan. Kami berupaya untuk bisa terus memberikan pengalaman menginap yang memorable. Kami tunggu kedatangannya kembali di New Surya Hotel Banyuwangi. Hormat kami, Management New Surya Hotel Banyuwangi

    Responded June 21, 2025
    New Surya Hotel
  4. 10.0
    Exceptional
    CORIE from Indonesia
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in September 2025

    “About New Surya Hotel”

    I liked the place, the food was also good outside of breakfast; we ordered fried bananas, opor, and the noodles were really delicious. The only downside was that when I requested an extra pillow, they charged me 10,000 and this was my first time; in several cities I have visited, they would usually give extra pillows right away. Also, one more thing, the air conditioner was not directed towards the bed, so it didn't feel cold. If I go to BWI again, I would like to stay here again.

    Reviewed September 29, 2025
    Auto-translated through generative A.I.

    Kepada Bapak/Ibu Yang Terhormat, Salam hangat dari New Surya Hotel Banyuwangi, sebelumnya kami sampaikan terima kasih karena Bapak/Ibu telah memilih New Surya Hotel Banyuwangi sebagai destinasi menginap, Bapak/Ibu juga bersedia meluangkan waktu untuk memberikan ulasan. Senang mengetahui Bapak/Ibu menikmati pelayanan dan fasilitas yang kami sediakan. Kami berupaya untuk bisa terus memberikan pengalaman menginap yang memorable. Kami tunggu kedatangannya kembali di New Surya Hotel Banyuwangi. Hormat kami, Management New Surya Hotel Banyuwangi

    Responded October 05, 2025
    New Surya Hotel
  5. 10.0
    Exceptional
    Abdul from Indonesia
    Solo traveler
    Deluxe Double or Twin Room
    Stayed 1 night in May 2025

    “Like an Oasis in the Middle of the Sahara”

    When I had work matters in the Banyuwangi Selatan area, I struggled to find a representative accommodation. Eventually, I found this New Surya hotel. I requested an early check-in and the hotel granted it for a fair additional fee. The room was cozy and unique, like something that is hard to find in the same location. The facilities were complete, with a restaurant, coffee shop, and a swimming pool as well. The breakfast was also quite complete for a hotel. The interior is quite impressive with uniquely styled modern minimalist furniture.

    Reviewed May 28, 2025
    Auto-translated through generative A.I.

    Kepada Bapak Abdul Yang Terhormat, Salam hangat dari New Surya Hotel Banyuwangi, sebelumnya kami sampaikan terima kasih karena Bapak/Ibu telah memilih New Surya Hotel Banyuwangi sebagai destinasi menginap, Bapak/Ibu juga bersedia meluangkan waktu untuk memberikan ulasan. Senang mengetahui Bapak/Ibu menikmati pelayanan dan fasilitas yang kami sediakan. Kami berupaya untuk bisa terus memberikan pengalaman menginap yang memorable. Kami tunggu kedatangannya kembali di New Surya Hotel Banyuwangi. Hormat kami, Management New Surya Hotel Banyuwangi

    Responded June 01, 2025
    New Surya Hotel
Changed to review page 1

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