Begin typing property name or keyword to search, use arrow keys or tab key to navigate, press Enter to select
See all 24,105 properties in London
2025
tooltip

Awarded as a top choice of Agoda travelers in 2025.

Novotel London West Hotel

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1 Shortlands Hammersmith International Centre, Hammersmith, London, United Kingdom, W6 8DR

Highlights

Ideal location

- 5–7 minute walk to Hammersmith station; Hammersmith links four tube li...

Great hotel in a great location and very helpful staff
Great breakfast

- Breakfast receives frequent praise for a large, fresh spread with cook...

Big beds & nice breakfast, we just stay for one night.
Great food & dining

- Hotel restaurants, bar and lobby café get positive mentions for being...

Excellent fitness facilities

- Gym and fitness options receive mixed feedback: some guests describe a...

Great for children

Very kids friendly.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

About us

The Novotel London West offers a modern design and vibrant bar for two travelers seeking excitement and relaxation. With versatile meeting spaces and family-friendly amenities, it meets diverse needs. Guests can unwind in a spacious lounge and explore nearby iconic attractions, making it an ideal base for an unforgettable London adventure. In the lively Hammersmith district, the Novotel London West offers quick access to cultural venues and excellent transport links. Guests can enjoy exclusive dining options, including in-room breakfast and a sophisticated restaurant. Each room features air conditioning and complimentary Wi-Fi, with select accommodations offering views of the city or charming streets. Experience comfort and luxury in this vibrant hub, ideal for creating lasting memories in London. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

38 travelers have booked today.

Location 8.6
Service 8.3
Cleanliness 8.2
Value for money 8.2

Based on 7,811 verified reviews

Location

8.6

Service

8.3

Cleanliness

8.2

Value for money

8.2

Facilities

8.1

Room comfort and qua...

8.1

  • "The staffs were friendly and the rooms were clean"
  • "The gym is also sizeable and the rooms are well maintained"
  • "Staying at the Novotel hotel was an excellent choice."
  • "And...they gave as room right away!! That is miracle!"
  • "Would definitely stay here again and so should you!!"
tooltip

Nearest transportation options

•

Hammersmith (District & Piccadilly) Tube Station is within 0.24 km

•

Hammersmith (H&C) Tube Station is within 0.39 km

See map

8.6Excellent

Location rating score

Excellent location - 1.21 kilometers from city center
Exceptional for walking
More details on walking
tooltip

There are 54 places in walking distance!

Parking
Available
Walkable places
Hammersmith
310 m
Hammersmith (District & Piccadilly) Tube Station
240 m
Popular landmarks
Natural History Museum
3.1 km
V&A - Victoria and Albert Museum
3.3 km
Buckingham Palace
5.5 km
Madame Tussauds London
5.7 km
National Gallery
6.6 km
Closest landmarks
Eventim Apollo
330 m
Smile for Life
340 m
Surge
390 m
Hammersmith (H&C) Tube Station
390 m
Hammersmith Cemetery
410 m

Good to know

Value for money8.2
Distance to city center8 km
Location rating8.6
Nearest airportHeathrow Airport (LHR)
Distance to airport16.4 km

Select your room

1/9

Superior Room with twin beds

24 m²/258 ft²
Max 2 adults
2 single beds

8.3

Excellent

Room comfort and quality

  • Street view

  • Lever handle on door

  • Mobility accessibility

  • Electric kettle

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

  • Shower

1/9

Superior Room with Queen Bed

24 m²/258 ft²
Max 2 adults
1 queen bed
Recommended
Preferred by Couples

8.6

Excellent

Room comfort and quality

  • Street view

  • Lever handle on door

  • Mobility accessibility

  • Electric kettle

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

  • Shower

1/9

Superior Room With Queen Bed And Double Sofa Bed

24 m²/258 ft²
Max 4 adults
1 double bed and 1 sofa bed

  • Street view

  • Lever handle on door

  • Mobility accessibility

  • Electric kettle

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

  • Shower

1/9

Superior Accessible Room With Twin Beds

24 m²/258 ft²
Max 2 adults
2 single beds

  • Street view

  • Audible alarm

  • Bathtub grab bar

  • Lever handle on door

  • Visual alarm

  • Accessible toilet

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

1/9

Superior Room With Queen Bed And Single Sofa Bed

24 m²/258 ft²
Max 3 adults
1 double bed and 1 sofa bed

8.5

Excellent

Room comfort and quality

  • Street view

  • Lever handle on door

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Radio

1/8

Premier Executive Room

24 m²/258 ft²
Max 2 adults
1 queen bed

9.4

Exceptional

Room comfort and quality

  • Street view

  • Adjustable height hand-held shower wand

  • Lever handle on door

  • Mobility accessibility

  • Electric kettle

  • Bathrobes

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

1/8

Executive Room with Queen Bed

24 m²/258 ft²
Max 2 adults
1 queen bed

  • Street view

  • Lever handle on door

  • Mobility accessibility

  • Electric kettle

  • Bathrobes

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

1/8

Premier Executive Room with Queen Bed and Double Sofa Bed

24 m²/258 ft²
Max 4 adults
1 sofa bed and 1 double bed

  • Street view

  • Lever handle on door

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

1/8

Superior Room with 2 Single beds and Single Sofa Bed

25 m²/269 ft²
Max 3 adults
1 sofa bed and 2 single beds

  • Street view

  • Lever handle on door

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Radio

1/7

Executive Room With Queen Bed And Single Sofa Bed

24 m²/258 ft²
Max 3 adults
1 queen bed and 1 sofa bed

  • Street view

  • Lever handle on door

  • Mobility accessibility

  • Electric kettle

  • Bathrobes

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

Frequently asked questions

Yes! Novotel London West Hotel provides dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

While residing at Novotel London West Hotel, jump start your trip by discovering the nearest destinations that are within close proximity to the property which include Hammersmith, Eventim Apollo, and Lyric Hammersmith.

While lounging at Novotel London West Hotel, indulge in your evening or night out at Notting Hill Arts Club, Trailer Happiness, and Montgomery Place to get the most out of your nightlife.

Novotel London West Hotel's policy relating to children's bedding considers guests age 16 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Novotel London West Hotel has a total of 9 floors.

The typical room rate for Novotel London West Hotel in the past month is 139.59 GBP, compared to city's average of 179.39 GBP.

Novotel London West Hotel can converse in 15 languages and supports widely used languages such as English and Spanish for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Past group travelers that have stayed at this property have given Novotel London West Hotel an average rating of 8.0. You can check out more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Novotel London West Hotel an average rating of 8.3. You can look up on more descriptive customer reviews, and comments for this property down in the review section.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Novotel London West Hotel

More about Novotel London West Hotel

Novotel London West Hotel

All offerings provided by Novotel London West Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay.
Exploring London is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage. For longer stays or whenever you need it, the dry cleaning service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel London West Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Novotel London West Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.

Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Novotel London West Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Novotel London West Hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility.

Around the property

Don't spend all your time inside while in London! Be sure to stop by London Eye located 7.0 km away, one of the most famous of all local landmarks.

Show less

Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Tamil
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • International cuisine in restaurant
  • Restaurant dinner
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Kids safety features
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Complimentary tea
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kettle
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Mirror
  • Non-smoking
  • Pets allowed in room
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Aroma Restaurant
  • Cuisine: International
  • Menu: A-la-carte
Artisan
  • Cuisine: European
  • Menu: A-la-carte

Location

1 Shortlands Hammersmith International Centre, Hammersmith, London, United Kingdom, W6 8DR

Excellent8.6

Location

Airports
  • Heathrow Airport (LHR)
    16.4 km
  • London City Airport (LCY)
    18.7 km
Public transportation
  • Hammersmith (District & Piccadilly) Tube Station
    240 m 7 min walk
  • Hammersmith (H&C) Tube Station
    390 m
Hospital or clinic
  • Smile for Life
    340 m
Shopping
  • Camden Market
    7.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Natural History Museum
    3.1 km
  • V&A - Victoria and Albert Museum
    3.3 km
  • Buckingham Palace
    5.5 km
  • Madame Tussauds London
    5.7 km
  • National Gallery
    6.6 km
  • Big Ben
    6.7 km
  • London Eye
    7.1 km
  • The British Museum
    7.1 km
  • Tower Bridge
    10.1 km
  • Tower of London
    10.1 km
Nearby landmarks
  • Hammersmith (District & Piccadilly) Tube Station
    240 m
  • Hammersmith
    310 m
  • Eventim Apollo
    330 m
  • Smile for Life
    340 m
  • Surge
    390 m
  • Hammersmith (H&C) Tube Station
    390 m
  • Hammersmith Cemetery
    410 m
  • Barons Court Tube Station
    450 m
  • Lyric Hammersmith
    460 m
  • Barons Pharmacy
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An incidental deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card.
  • Carpark available onsite, a charge is applicable. Non-residential rate is at 3.50 GBP per hour, and the residential rate is at 1.50 GBP per hour.
  • Pets are allowed and a charge of £15 applies per day, per pet. Restrictions apply; contact the hotel for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
  • Reception open until: 00:00
  • Check-out from: 00:00
  • Check-in until: 00:00
Getting around
  • Distance from city center: 8 km
  • Travel time to airport (minutes): 40
Extras
  • Daily Internet/Wi-Fi fee: 0 GBP
  • Breakfast charge (unless included in room price): 21.75 GBP
The property
  • Year property opened: 1972
  • Number of floors: 9
  • Room voltage: 240
  • Number of rooms : 630
  • Most recent renovation: 2014
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 2
  • Number of bars/lounges: 1
  • License Id / Local Tax ID/ Entity Name: Novotel London West
Parking
  • Daily parking fee: 84 GBP

Reviews of Novotel London West Hotel from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 9.6
  • 8.4
  • 4.4
  • 7.6
  • 10
  • 8.8
  • 10
  • 10
  • 8.0

Most recent

From 2,499 reviews

  • Location score 8.6 out of 10
    Location8.6
  • Service score 8.3 out of 10
    Service8.3
  • Cleanliness score 8.2 out of 10
    Cleanliness8.2
  • Value for money score 8.2 out of 10
    Value for money8.2
  • Facilities score 8.1 out of 10
    Facilities8.1
  • Room comfort and quality score 8.1 out of 10
    Room comfort and quality8.1

Review summary

Powered by OpenAI

The hotel has received many positive reviews for their excellent and friendly staff, who provide great service to guests. The location is also praised, with many shops, restaurants and transportation options nearby. The breakfast and food are described as good and satisfying. The hotel is clean and housekeeping services are quick to respond to guests' needs. The rooms are spacious and comfortable, making for a pleasant stay.

Rooms may benefit from updates and deeper cleaning according to some reviews.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 211 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Service

Mentioned in 157 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Cleanliness

Mentioned in 145 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Breakfast

Mentioned in 82 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Room comfort

Mentioned in 62 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
32% Unfavourable

Room size

Mentioned in 57 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Value for money

Mentioned in 51 reviews
sentiment-positive-indicator
74% Positive
sentiment-negative-indicator
25% Unfavourable

Check in

Mentioned in 42 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

Transport

Mentioned in 34 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable
Changed to review page 1
  1. 10.0
    Exceptional
    TTIN from China
    Family with young children
    Superior Room with 2 Single beds and Single Sofa Bed
    Stayed 2 nights in August 2025

    “Convenient transportation, abundant breakfast, clean and tidy hygiene.”

    The overall experience was great, located next to the large station Hammersmith in London, just a 5-minute walk away. You can buy milk and other supplies inside the station, and it's convenient to go anywhere. The twin beds are very comfortable, 0.9 meters wide, and can be combined to lie together, so accommodating one large person and two small ones is not a problem. Breakfast is a buffet, free for those under 16, with a wide variety of options for £18, including coffee, juice, fruit, hash browns, beans, eggs, bread, soda water, and spring water. Great value! Cleaning is done every day, and it's very clean. The internet is also free.

    Reviewed August 11, 2025
    Auto-translated through generative A.I.
  2. 8.4
    Excellent
    amit from Singapore
    Solo traveler
    Superior Room with Queen Bed
    Stayed 6 nights in April 2026

    “excellent location”

    Hammersmith walking distance , great food places nearby... clean hotel. The lifts were a concern with some of them under repair during my stay...Breakfast was great.

    Reviewed May 09, 2026

    Dear Amit, Thank you for sharing your feedback and for highlighting our convenient location near Hammersmith, the nearby dining options, and the cleanliness of the hotel. We are also pleased to hear that you enjoyed the breakfast. We regret to learn of your concern regarding the lifts during your visit. Our goal is to provide a seamless experience, and our reception team is available around the clock to assist with any maintenance needs that arise while you are with us. Please know that room upkeep is a priority for our maintenance team, and we have an ongoing refresh programme to keep furnishings aligned with our standards. In addition, our housekeeping team carries out daily cleaning and is on hand to attend to any immediate requests during your stay. We appreciate your visit and look forward to welcoming you back to Novotel London West. Kind regards, Novotel London West Team

    Responded May 17, 2026
    Novotel London West Hotel
  3. 8.4
    Excellent
    SONG from South Korea
    Family with young children
    Superior Room With Queen Bed And Single Sofa Bed
    Stayed 6 nights in July 2025

    “Child-friendly hotel”

    This hotel has a variety of spaces for children, and the breakfast is excellent compared to other Novotel hotels. The interior of the accommodation is relatively well-maintained, but the carpets may need some remodeling. I appreciated staying at a reasonable price compared to central London. The nearby Hammersmith station has local supermarkets, a Korean market, and various franchise restaurants, making it convenient to use. However, it would be good to consider that Hammersmith station is quite far from central London when choosing your accommodation. (It has been 7 days since my trip, but the deposit for the accommodation has not been refunded yet. I will wait and see.)

    Reviewed August 07, 2025
    Auto-translated through generative A.I.
  4. 7.2
    Very good
    YOSHIKI from Japan
    Family with young children
    Superior Room With Queen Bed And Double Sofa Bed
    Stayed 5 nights in August 2025

    “Almost satisfied!”

    It was a bit far from the city center, but it wasn't a problem since it was a short walk to the subway. The space was just enough for four people to stay, but it was fine since we basically only needed it for sleeping. It was good that there was a bathtub and a decent variety of breakfast options. It was disappointing that the body soap had run out and wasn't replenished during cleaning, and that there was hair from the previous guest left in the bathtub, but those were about the only negative points.

    Reviewed August 15, 2025
    Auto-translated through generative A.I.
  5. 8.8
    Excellent
    Chun from Hong Kong SAR, China
    Couple
    Superior Room With Queen Bed And Single Sofa Bed
    Stayed 3 nights in September 2025

    “Excellent location, spacious rooms, clean, quiet.”

    The hotel is close to the subway station, convenient transportation, and the rooms are large and clean. Advantages: The hotel is near Hammersmith subway station (5 minutes walk), convenient transportation. The rooms are large, clean, and tidy. There are many rooms available. Disadvantages: Insufficient housekeeping staff, may not be able to clean the rooms every day. The prices are not cheap.

    Reviewed December 22, 2025
    Auto-translated through generative A.I.

    Dear Chun, Thank you for taking the time to share your feedback and for your positive rating. We are delighted to hear that you enjoyed our excellent location, as well as the spacious, clean, and quiet room. We also appreciate your comments regarding housekeeping service. Please accept our apologies if the room was not serviced daily during your stay. Your feedback has been noted and shared with the relevant team, as we continuously work to improve our service standards. Thank you again for your valuable comments, and we hope to have the pleasure of welcoming you back to Novotel London West in the future. Kind regards, Anastasios Agiannitis Guest Relations Manager Novotel London West

    Responded January 26, 2026
    Novotel London West Hotel
Changed to review page 1

This is a popular property. Don't miss out!

Back to search results