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Novotel New Delhi International Airport - An Accor Hotels Brand
Novotel New Delhi International Airport - An Accor Hotels Brand
Novotel New Delhi International Airport - An Accor Hotels Brand
Novotel New Delhi International Airport - An Accor Hotels Brand
Novotel New Delhi International Airport - An Accor Hotels Brand
Novotel New Delhi International Airport - An Accor Hotels Brand
Novotel New Delhi International Airport - An Accor Hotels Brand

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8.1

Excellent

684 reviews

684 reviews

Housekeeping16
Breakfast10
Food & Dining7
See map

8.9

Excellent

Location rating score

Excellent location
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
AeroCity Central

220 m

Popular landmarks
Qutub Minar

6.9 km

Lodhi Garden

10.7 km

Gurdwara Bangla Sahib

11.7 km

India Gate

12.3 km

Connaught Place

12.6 km

Closest landmarks
Delhi Aero City Metro Station

580 m

Terminal 1 Indira Gandhi Airport

1.3 km

Shankar Vihar

1.9 km

Mangal Mahadev Birla Kanan

2.3 km

Indira Gandhi International Airport

2.3 km

Novotel New Delhi International Airport - An Accor Hotels Brand

Asset No. 2, Delhi Aerocity, GMR Hospitality District, Indira Gandhi Int'l Airport, New Delhi and NCR, India, 110037 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Indira Gandhi Int'l Airport part of New Delhi and NCR, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Qutub Minar. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of New Delhi and NCR

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

13 travelers have booked today.

Value for money7.9
Distance to city center17.7 km
Location rating8.9
Nearest airportIndira Gandhi International Airport (DEL)
Distance to airport2.3 km

Rooms available at Novotel New Delhi International Airport - An Accor Hotels Brand

Exceptional
Room comfort & quality

9.7

Superior Suite with Airport Transfers 2 Drinks and Snacks Free Wifi
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room with King Bed
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Twin Room 2 Drinks and Snacks Free Wifi
...
  • Room size: 26 m²/280 ft²
  • Pool view
  • 2 single beds or 1 king bed
Enter dates to see prices
Standard Room Twin Bed
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
JUNIOR SUITE - AIRPORT TRANSFERS, 2 DRINKS & SN ACKS, FREE WIFI
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior King Room 2 Drinks and Snacks Free Wifi
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 52 m²/560 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Suite
...
  • Room size: 68 m²/732 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel New Delhi International Airport - An Accor Hotels Brand?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel New Delhi International Airport - An Accor Hotels Brand?

Novotel New Delhi International Airport - An Accor Hotels Brand is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Novotel New Delhi International Airport - An Accor Hotels Brand has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around New Delhi and NCR with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Novotel New Delhi International Airport - An Accor Hotels Brand?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel New Delhi International Airport - An Accor Hotels Brand. Adults can enjoy breakfast offered with an additional charge of 840 INR if not included in the room rate.

What are my dining options at Novotel New Delhi International Airport - An Accor Hotels Brand?

Novotel New Delhi International Airport - An Accor Hotels Brand features an on-site restaurant for your dining convenience.

Can special events be hosted at Novotel New Delhi International Airport - An Accor Hotels Brand?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Novotel New Delhi International Airport - An Accor Hotels Brand?

Novotel New Delhi International Airport - An Accor Hotels Brand does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Novotel New Delhi International Airport - An Accor Hotels Brand?

The closest airport to Novotel New Delhi International Airport - An Accor Hotels Brand is Indira Gandhi International Airport, 2.2 km away.

What is the closest train, metro, or bus station to Novotel New Delhi International Airport - An Accor Hotels Brand?

The closest train, metro, or bus station is Delhi Aero City Metro Station, 570 m away from Novotel New Delhi International Airport - An Accor Hotels Brand.

What restaurants are nearby Novotel New Delhi International Airport - An Accor Hotels Brand?

Novotel New Delhi International Airport - An Accor Hotels Brand’s neighborhood is Indira Gandhi Int'l Airport which includes popular restaurants such as K3 Restaurant JW Marriott New Delhi Aerocity, Quoin and Cafe Pride.

What popular shopping places are close to Novotel New Delhi International Airport - An Accor Hotels Brand?

Novotel New Delhi International Airport - An Accor Hotels Brand is located in Indira Gandhi Int'l Airport area which features shopping places such as DLF Promenade Mall, AeroCity Central and Ambience Mall (Vasant Kunj).

What are popular attractions near Novotel New Delhi International Airport - An Accor Hotels Brand?

Novotel New Delhi International Airport - An Accor Hotels Brand is located in Indira Gandhi Int'l Airport area, which is famous for attractions such as Mangal Mahadev Birla Kanan, Indian Air Force Museum and Fun 'n' Food Village.

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See map

Explore the neighborhood

What people love about Novotel New Delhi International Airport - An Accor Hotels Brand

  • 10

    Exceptional

    "The room and bed are comfortable."

    Goh

    |

    October 19, 2022

  • 10

    Exceptional
    Staff 

    "I got a free upgrade from the friendly front desk staff Mr."

    JEANETTE

    |

    October 1, 2022

  • 10

    Exceptional

    "Experience was amazing ."

    Dr

    |

    September 2, 2022

Overall rating:

8.1

Excellent
684 reviews
Cleanliness
8.6
Facilities
8.1
Location
8.9
Read all reviews >
What travelers say they love:
Rahul, Sohil and Sonjoy were very helpful during our stay.
Manash from United States
Group
More about Novotel New Delhi International Airport - An Accor Hotels Brand

More about Novotel New Delhi International Airport - An Accor Hotels Brand

Novotel New Delhi International Airport - An Accor Hotels Brand

Never miss a single attraction in New Delhi and NCR when staying at Novotel New Delhi International Airport - An Accor Hotels Brand. Getting around in New Delhi and NCR is easy when staying at this hotel, strategically placed right in the heart of the city.
Have a hassle-free trip while enjoying the services and amenities offered by Novotel New Delhi International Airport - An Accor Hotels Brand. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring New Delhi and NCR even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Novotel New Delhi International Airport - An Accor Hotels Brand thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Novotel New Delhi International Airport - An Accor Hotels Brand from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Novotel New Delhi International Airport - An Accor Hotels Brand even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Novotel New Delhi International Airport - An Accor Hotels Brand begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Novotel New Delhi International Airport - An Accor Hotels Brand offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Novotel New Delhi International Airport - An Accor Hotels Brand is the perfect spot to explore New Delhi and NCR's fascinating cultural sights and attractions. Don't forget to stop by India Gate located 12.3 km away, where everyone who visits New Delhi and NCR wants to have their photo taken.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Food & Dining

7 mentions

Breakfast

5 mentions

Housekeeping

5 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Locker
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Food Exchange

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Quoin

  • Cuisine: Indian, International
  • Menu: Buffet
Location
Asset No. 2, Delhi Aerocity, GMR Hospitality District, Indira Gandhi Int'l Airport, New Delhi and NCR, India, 110037
Excellent
Location

8.9

Airports

  • Indira Gandhi International Airport (DEL)
    2.3 km 14 min drive
  • Agra Airport (AGR)
    176.3 km

Public transportation

  • Delhi Aero City Metro Station
    580 m
  • Terminal 1 Indira Gandhi Airport
    1.3 km

Hospital or clinic

  • Indian Spinal Injuries Centre
    2.9 km

Shopping

  • Dilli Haat Market
    8.4 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Qutub Minar
    6.9 km
  • Lodhi Garden
    10.7 km
  • Gurdwara Bangla Sahib
    11.7 km
  • India Gate
    12.3 km
  • Connaught Place
    12.6 km
  • Humayun's Tomb
    13.2 km
  • Lotus Temple
    13.4 km
  • Chandni Chowk
    15.0 km
  • Red Fort
    16.2 km
  • Swaminarayan Akshardham
    16.4 km

Nearby landmarks

  • AeroCity Central
    220 m
  • Delhi Aero City Metro Station
    580 m
  • Terminal 1 Indira Gandhi Airport
    1.3 km
  • Shankar Vihar
    1.9 km
  • Mangal Mahadev Birla Kanan
    2.3 km
  • Indira Gandhi International Airport
    2.3 km
  • Indian Air Force Museum
    2.4 km
  • Panama Embassy
    2.9 km
  • Indian Spinal Injuries Centre
    2.9 km
  • Embassy of Romania
    3.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center17.7 km
  • Travel time to airport (minutes)9

Extras

  • Breakfast charge (unless included in room price)840 INR

The property

  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 400
  • Year property opened2014
  • Most recent renovation2015
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Novotel New Delhi International Airport - An Accor Hotels Brand from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.6
Facilities8.1
Location8.9
Room comfort and quality9.7
Service8.2
Value for money7.9
High score for New Delhi and NCR
Rating
9+ Exceptional (106)
8-9 Excellent (28)
7-8 Very Good (37)
6-7 Good (14)
<6 Below Expectation (50)
Time of the year
Mar - May (56)
Jun - Aug (52)
Sep - Nov (49)
Dec - Feb (78)
All guests (684)
All room types
All languages

Show reviews that mention 

Showing 235 verified guest comments
12345
10.0
Exceptional
warangkana from Thailand
Couple
Standard Room with King Bed
Stayed 1 night in June 2019

Great Location and Facilities ”

+ Good 1. Room - very big size , bed is so comfort with supportive pillow, very cold a/c and restroom is great (especially showering) 2. Facilities are good e.g. fitness , swimming pool and hair & nail salon 3. Breakfast - variety of breakfast 4. Staff - Good service mind but process at check-in is little slow -Bad 1.Location is very close to Airport but nothing to walk/see around hotels no restaurant/convenient stores near by so it’s good for business worker only not for traveller on vacation

Reviewed July 01, 2019

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Dear Valued Guest, We are delighted to see that you enjoyed your time at the hotel and rest assured that we have made a note of your valuable feedback to work upon the setbacks. On behalf of our entire team members at Pullman New Delhi Aerocity, we thank you for your review and hope to serve you again! Best regards, Meenakshi Director – Guest Experience

Responded December 20, 2019
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Sanjay from India
Business traveler
Standard Room with King Bed
Stayed 1 night in June 2022

Great choice for a couple of days”

Nice surprise. The extensive use of dull colors hide the energy, dedication, perfection of the hotel facilities, and restaurants is all aspects. Access to the Pullman property doubles the choices available. Service standards are excellent throughout. We also had a very useful access and experience at the Executive conference room on the Pullman side. The hotel is clearly very popular and is therefore thronging with guests. The only downside I observed was that the Gym and pool facilities didn’t seem equipped to handle such volumes, and the food pricing was on the higher side relative to room pricing.

Reviewed June 26, 2022

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10.0
Exceptional
Nagesh from Singapore
Business traveler
Standard Room Twin Bed
Stayed 3 nights in September 2019

Impressed”

Breakfast was excellent. Staff and Chef took special care when I had a Vegan guest with me. Premium Lounge at six level was very good and staff there were very helpful. Arjun even opened the meeting room for us when my colleagues and I need one. Overall, I was quite satisfied with the service level and dedication of staff.

Reviewed September 19, 2019

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Dear Mr. Nagesh, We are delighted to read your review on this forum. I am glad to receive such wonderful comments from our valued guests and happy to know that you enjoyed the experience. Your detailed feedback has been shared with our entire team members and I thank you on behalf of them for such beautiful words of appreciation. Please accept our heartfelt gratitude and look forward to welcome you again. Best regards, Meenakshi Director – Guest Experience

Responded September 23, 2019
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
ML from Singapore
Solo traveler
Standard Room with King Bed
Stayed 1 night in November 2019

Socially and environmentally conscious ”

Perfect location if you need to be near the airport . Additionally the staff are so attentive . The hotel employs from the deaf community which is a great thing to support . I noticed they limit plastic and they’re products are sourced consciously . If passing through and you need a pamper the spa is gorgeous .

Reviewed November 03, 2019

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Dear Valued Guest, We are delighted to read your review on this forum. I am glad to receive such wonderful comments from our valued guests and happy to know that you enjoyed the experience. Your detailed feedback has been shared with our entire team members and I thank you on behalf of them for such beautiful words of appreciation. Please accept our heartfelt gratitude and look forward to welcome you again. Best regards, Meenakshi Director – Guest Experience

Responded November 04, 2019
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
bergees from India
Business traveler
Stayed 1 night in July 2019

very good experience at the hotel but poor experience of agoda.com”

There was an error on agoda site that the room was booked without breakfast inspite of us paying for the breakfast.the voucher showed that the room did not include the breakfast. it was however noice of the hotel staff to accommodate me and gave us breakfast. please ensure that such errors are avoided on agoda.com

Reviewed July 18, 2019

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Dear Bergees, Thank you for the great review of our hotel on this forum. I am glad to receive such wonderful comments from our valued guests. It was a pleasure to have you visit us and we look forward to welcome you back! Best regards, Meenakshi Director – Guest Experience

Responded December 20, 2019
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Subir from India
Couple
Standard Room with King Bed
Stayed 1 night in January 2021

Exceptional”

Good and clean - most attractive they might sometimes upgrade you to Pullman and there are variety of restaurants - hood place for couple and solo/business not for kids ...

Reviewed January 18, 2021

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Dear Subir, Thank you for your sharing your valuable feedback on this forum. I appreciate you taking note of our teams endeavor in extending a safe and comfortable stay at our hotel. It is an honor to share your acknowledgement with my team at the hotel who are relentlessly extending the best service and assistance. We look forward to welcome you back with the best of our services. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Responded February 15, 2021
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Lalit from India
Family with teens
Superior King Room 2 Drinks and Snacks Free Wifi
Stayed 1 night in February 2022

Amazing Experience ”

Rooms were way too comfortable and felt fresh. The breakfast had so many options and was too delicious.

Reviewed February 23, 2022

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Dear Lalit, Greetings of the day! Thank you for taking the time to share your valuable feedback on this esteemed forum. We are extremely pleased to know that you enjoyed your recent stay with us along with the culinary offerings at the hotel. I have thanked my team for ensuring our best services. We look forward to welcoming you back soon. Sincerely, Vineet Mishra Complex General Manager Pullman and Novotel New Delhi Aerocity

Responded February 23, 2022
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Neha from India
Solo traveler
Standard Room with King Bed
Stayed 1 night in April 2021

Great Staff”

Really helpful and welcoming staff. Vikas at front desk was okay to upgrade me even when I was kidding about it. Awesome food too. Will come back in May there as well.

Reviewed April 21, 2021

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Dear Neha, Thank you for sharing your review on this forum. I am delighted that your stay was comfortable and enjoyable at our hotel. I have shared your comments with Vikas who is thrilled and motivated. Your compliments serve as an encouragement to my entire team as we strive to continuously improve the quality of our hotel facilities and services. Thank you once again for sharing your wonderful experience. We look forward to welcome you back with the best of our services. Best regards, Vineet Mishra Complex General Manager Pullman and Novotel New Delhi Aerocity

Responded May 04, 2021
Novotel New Delhi International Airport - An Accor Hotels Brand
9.6
Exceptional
Michael from Ireland
Family with young children
Superior King Room 2 Drinks and Snacks Free Wifi
Stayed 1 night in August 2019

Thumbs up, friendly staff”

Very friendly staff. Nice size room, comfortable bed. The driver who collected us, Hardeep was helpful and friendly and he brought us around the city the following day for a personalised tour which was well worth it. Only criticism would be that the rooms could be cleaned a bit better, but otherwise, I would recommend

Reviewed August 13, 2019

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Dear Michael, We are delighted to see that you enjoyed your time at the hotel and rest assured that we have made a note of your valuable feedback to work upon the setbacks. On behalf of our entire team members at Pullman New Delhi Aerocity, we thank you for your review and hope to serve you again! Best regards, Meenakshi Director – Guest Experience

Responded December 20, 2019
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Dr. from Netherlands
Solo traveler
Superior King Room 2 Drinks and Snacks Free Wifi
Stayed 3 nights in January 2022

10 day solo stay ”

The entire stay was well taken care off, by the hotel. The staff was on point at all times. From check in to check out, the entire stay was good. Will definitely come back and stay here.

Reviewed February 03, 2022

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Dear Valued Guest, Greetings of the day! We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineet Mishra Complex General Manager Pullman and Novotel New Delhi Aerocity

Responded February 07, 2022
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Akshay from India
Couple
Standard Room with King Bed
Stayed 1 night in December 2020

Rooms”

Rooms are ok. I would say it’s just that the location is perfect. Also breakfast veg option is deserts are less pan cake, muffins all were non veg. So quite disappointing on this front.

Reviewed December 09, 2020

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Dear Akshay, Thank you for sharing your review on this forum. My sincere apologies for the dissatisfaction in regards to the vegetarian options at breakfast, although we have a variety of options which are available but not on display as we do not have the elaborate buffet like the pre- covid times. Please rest assured that I have highlighted your feedback to the relevant department for immediate and appropriate measures for to avoid future occurrence. We look forward to welcome you back with a better stay experience and renewed services. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Responded December 28, 2020
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
vinamra from India
Couple
Standard Room Twin Bed
Stayed 1 night in March 2021

Best location on airport”

Hotel is good, location is great!! 50 meters from aerocity’s happening marketplace, food, clubs, restaurants, pibs etc

Reviewed March 28, 2021

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Dear Vinamra, Thank you for sharing your valuable feedback on this forum. We are delighted to receive your comments about your recent stay at our hotel. I am glad that your family had a comfortable stay with our hospitality and services. Our location is indeed ideally located near the airport and just minutes away from the business hubs and city malls. It is a pleasure to have you stay with us and we look forward to welcoming you back in the near future. Best regards, Vineet Mishra Complex General Manager Pullman and Novotel New Delhi Aerocity

Responded May 04, 2021
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
YONG from South Korea
Business traveler
Standard Room Twin Bed
Stayed 2 nights in May 2022

Best hotel”

Safety & the location is comfortable for travelers. Airport, good restaurant, shopping ...

Reviewed June 01, 2022

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10.0
Exceptional
Piyush from India
Family with teens
Standard Room with King Bed
Stayed 1 night in January 2021

Great Property for a weekend getaway with Family”

Enjoyed our 1 night stay at the property. Very well maintained. Room are a little small. but overall good experience. Breakfast was really sumptuous.

Reviewed February 26, 2021

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Dear Piyush, Thank you for sharing your wonderful feedback on this forum. I am very pleased that you enjoyed the hotel facilities, especially the breakfast experience at our hotel. It is a great honor to receive such an acknowledgement on this forum as we continue to maintain high hygiene and safety standards for the well-being of our guests and colleagues which is of utmost importance in this pandemic situation Stay Safe and we look forward to welcome you back soon. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Responded March 03, 2021
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Gurpreet from India
Family with young children
Standard Room with King Bed
Stayed 1 night in February 2021

Good hotel for stay near airport ”

Its a good hotel for stay but food is dearer. For food discount one can get it 20% off through eazydine

Reviewed February 21, 2021

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Dear Gurpreet, Thank you for sharing your review of our hotel on this forum. I am glad you enjoyed your stay with us during your recent visit. However, I would like to assure you that our food pricing is very much at par with other hotels in the city. I would also like to take the opportunity to inform you that we have discounts on Food and beverage available on the stay packages, for our loyalty members and through third parties like zomato, eazydiner and dineout, giving our guests ample of choices to avail the benefits. We look forward to welcome you back assuring you of our best services. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Responded March 03, 2021
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
warangkana from India
Solo traveler
Standard Room with King Bed
Stayed 2 nights in December 2021

Clear and Comfy hotel :) ”

i always stay here every time i visit Delhi :) the room meets "Novotel Standard" not too small not too big (i travel alone). Still big fan for this hotel.

Reviewed June 22, 2022

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10.0
Exceptional
Angel from India
Couple
Standard Room Twin Bed
Stayed 1 night in April 2021

Exceptional”

The hotel services were very good . I would rate this hotel one of the best in aero city Delhi

Reviewed April 08, 2021

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Dear Angel, Thank you for the excellent feedback of our hotel on this forum. It was a pleasure to have you visit us and we hope that Pullman New Delhi Aerocity remains your preferred hotel on your future visits to the city. Best regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Responded May 04, 2021
Novotel New Delhi International Airport - An Accor Hotels Brand
9.2
Exceptional
Colin from United Kingdom
Couple
Stayed 1 night in December 2018

New Year's Eve Transit Stay”

We arrived on New Year's Eve. There was a good deal of confusion about what would be happening later in the evening. We had mixed messages from the staff - not their fault, as no one seemed to know. We specifically asked for a quiet room but were first shown to a room right above the party location. The concierge was straight on it and organised a change to a room on the other side of the hotel, which was perfectly quiet. Room was clean and tidy. The restaurant was closed, although we were told it would be open so we arranged room service. Our transfer to the airport was ready as promised by the concierge. Naseem (Concierge) and Anul (Bar Staff) were helpful members of staff.

Reviewed January 03, 2019

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Dear Valued Guest, We are delighted to read your review on this forum. I am glad to receive such wonderful comments from our valued guests and happy to know that you enjoyed the experience. Your detailed feedback has been shared with our entire team members and I thank you on behalf of them for such beautiful words of appreciation. Please accept our heartfelt gratitude and look forward to welcome you again. Best regards, Meenakshi Director – Guest Experience

Responded December 20, 2019
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Gemma from United States
Group
Standard Room Twin Bed
Stayed 1 night in February 2020

excellent accommodations, global & trendy interiors, super-good staff with professional skills”

Sarah/check-in, porters-hosts Nzamo & Mayank did superb jobs in interactions & service

Reviewed February 18, 2020

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Dear Gemma, We are delighted to read your wonderful review and I thank you on behalf of our entire team for such beautiful words of appreciation. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again. Best regards, Meenakshi Director – Guest Experience

Responded February 26, 2020
Novotel New Delhi International Airport - An Accor Hotels Brand
10.0
Exceptional
Kanika from India
Couple
Standard Room with King Bed
Stayed 1 night in July 2022

My fav stay ”

It is my most fav place to stay in Delhi. It feels safe,welcomed and valued to stay here. Love this hotel

Reviewed July 10, 2022

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