Pullman Kuching Hotel

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Interhill Place, No. 1A, Jalan Mathies , Kuching City Center, Kuching, Malaysia, 93100

Highlights

Located in heart of Kuching

- This neighborhood is preferred by frequent travelers. Properties here...

Perfect place for Kuching stay!
Check-in [24-hour]

Great Breakfast

- Many guests have praised the breakfast at this property

The breakfast buffet had a good variety and tasted fresh.
Airport transfer

- Airport transfer available at additional charge. To request, check the...

Great View

- Many guests have praised the view at this property

Fantastic view and accomodation

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Pullman Kuching offers two travelers luxurious city and river views, a spa with traditional treatments, and modern comfort infused with Sarawak's rich heritage. Ideal for exploring Borneo's natural splendor. Pullman Kuching, in the heart of Kuching City Center, is an ideal base for two travelers. Explore vibrant markets, cultural gems, and the stunning waterfront just minutes away from landmarks like the Cat Monument and Kuching Esplanade. Relax by the pool, enjoy in-room breakfast, or unwind with a cocktail at the sophisticated bar. Air-conditioned rooms offer complimentary Wi-Fi and breathtaking city or river views, ensuring comfort and convenience for an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Location 8.8
Cleanliness 8.6
Service 8.5
Room comfort and quality 8.4

Based on 13,154 verified reviews

Location

8.8

Cleanliness

8.6

Service

8.5

Room comfort and qua...

8.4

Facilities

8.3

Value for money

8.3

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 184 places in walking distance!

Parking
Available
Walkable places
Miami
120 m
Cat City
170 m
Upside Down House Kuching
180 m
Sarawak Plaza
210 m
Mr Clean
230 m
Popular landmarks
Cat Monument
430 m
Kuching Esplanade
560 m
Sarawak Museum
840 m
Sarawak Orchid Garden
2.6 km
Cat Museum
3.9 km
Closest landmarks
Cyber City
70 m
Standard Chartered Bank
200 m
Monkeebar
250 m
Grappa
320 m
Ting & Ting Supermarket
330 m

Good to know

Value for money8.3
Distance to city center0.1km
Location rating8.8
Nearest airportKuching International Airport (KCH)
Distance to airport7.7 km

Rooms available at Pullman Kuching Hotel

Excellent
Room comfort & quality

8.4

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Based on 13154 reviews from verified travelers

Superior King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite 1 King Bed
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Executive Deluxe Room King-Sized Bed
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Executive Superior Room Twin Beds
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe Room Twin Beds
...
  • Room size: 45 m²/484 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 51 m²/549 ft²
  • River view
  • 1 king bed and 1 single bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • 1 king bed or 2 single beds
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Yes! Pullman Kuching Hotel provides dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

While lounging at Pullman Kuching Hotel, delight in your evening or night out at Monkeebar to get the most out of your nightlife.

Pullman Kuching Hotel's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Pullman Kuching Hotel was built in 2009.

Pullman Kuching Hotel has a total of 23 floors.

Pullman Kuching Hotel has a total of 389 rooms.

Pullman Kuching Hotel's most popular month where verified guests have stayed the most is in December.

Verified local visitors that have stayed at this property have given Pullman Kuching Hotel an average rating of 8.7. You can look up on more specific customer reviews, and responses for this property down in the review section.

Pullman Kuching Hotel’s local neighborhood is Kuching City Center which includes popular restaurants such as Warong Nusantara, No.6 & 33 Ling Loong Seafood, and Topspot Food Court.

Pullman Kuching Hotel is located within Kuching City Center, which makes it conveniently close to natural points of interest including Matang Wildlife Centre.

More about Pullman Kuching Hotel

More about Pullman Kuching Hotel

Experience Elegance and Convenience at Pullman Kuching Hotel

Nestled just a stone's throw from the vibrant heart of Kuching, Malaysia, the Pullman Kuching Hotel offers an exceptional blend of modern comfort and urban convenience. Built in 2009, this 4.5-star luxury hotel boasts 389 beautifully appointed rooms, providing guests with a spacious and stylish retreat after a day of exploring the city’s rich culture and scenic beauty. Its prime location, only 0.1 km from the city center and a 20-minute drive from the airport, makes it an ideal choice for both leisure and business travelers seeking seamless connectivity. Designed with guest comfort in mind, the hotel features a flexible check-in time from 3:00 PM and a convenient check-out until 12:00 PM. Families are warmly welcomed, with children aged 2 to 11 able to stay free of charge, making it a perfect destination for family vacations. Whether you're here to indulge in local sights or unwind in sophisticated surroundings, Pullman Kuching Hotel promises an unforgettable stay filled with exceptional service and modern amenities.

Exciting Entertainment and Leisure Options at Pullman Kuching Hotel

Experience a vibrant and relaxing stay at Pullman Kuching Hotel, where entertainment and leisure are seamlessly integrated into your visit. Unwind in the inviting shared lounge and TV area, perfect for socializing or enjoying a quiet moment with your favorite shows. For those looking to indulge in some retail therapy, the hotel features a charming gift and souvenir shop, offering a variety of local crafts and keepsakes to remember your trip.

Exceptional Sports Facilities at Pullman Kuching Hotel

Discover a world of fitness and relaxation at Pullman Kuching Hotel, where your active lifestyle is well catered to. The hotel boasts a state-of-the-art fitness center, available free of charge for all guests, offering modern equipment and a welcoming environment to maintain your workout routine. For those seeking a refreshing swim or a leisurely dip, the outdoor pool provides a scenic and tranquil setting, perfect for unwinding after a busy day of sightseeing or business meetings. For guests looking for an even more comprehensive fitness experience, there is an additional fitness center available at an extra charge. Whether you're a dedicated athlete or just looking to stay active during your stay, Pullman Kuching's diverse sports facilities ensure you can enjoy a healthy, energizing experience in a comfortable and stylish setting.

Exceptional Convenience Facilities at Pullman Kuching Hotel

Experience unparalleled comfort and ease during your stay at Pullman Kuching Hotel, where a comprehensive range of convenience facilities is designed to cater to your every need. Enjoy the flexibility of 24-hour room service and express check-in/check-out, ensuring a seamless and personalized experience from the moment you arrive. For your convenience, the hotel offers daily housekeeping, laundry and dry cleaning services, as well as luggage storage, allowing you to relax and focus on your trip. Stay connected and secure with complimentary Wi-Fi available in all rooms and public areas, while safety deposit boxes provide peace of mind for your valuables. The hotel also features a dedicated convenience store for any essentials you might need, along with a designated smoking area for your comfort. Additionally, the attentive concierge service and dry cleaning options further enhance your stay, making Pullman Kuching Hotel the perfect choice for travelers seeking both comfort and practicality.

Convenient Transport Facilities at Pullman Kuching Hotel

Pullman Kuching Hotel offers a range of transport options to ensure a seamless travel experience for its guests. Guests can enjoy the convenience of airport transfer services, making arrivals and departures effortless. For those arriving by car, the hotel provides onsite car parking facilities, including self-parking options, with applicable charges. Additionally, guests have the flexibility to hire a car directly through the hotel or utilize taxi services for easy exploration of Kuching and beyond. These comprehensive transport amenities make staying at Pullman Kuching both comfortable and convenient, allowing guests to focus on enjoying their stay.

Luxurious Comfort and Modern Amenities at Pullman Kuching Hotel

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of Pullman Kuching Hotel. Each room features air conditioning to keep you cool and comfortable, along with plush linens and blackout curtains that ensure a restful night's sleep. Unwind in the separate living room or catch your favorite shows on the satellite/cable TV, complemented by in-house movies for entertainment. For added relaxation, guests are provided with soft bathrobes, toiletries, and a hair dryer, making your stay truly indulgent. Stay refreshed and energized with the in-room coffee and tea maker, along with complimentary bottled water. The mini bar offers a selection of refreshments for your convenience, while a daily newspaper keeps you informed. Thoughtfully designed, these rooms combine modern amenities with thoughtful touches, creating a welcoming retreat after a day of exploring Kuching.

Exquisite Dining Experiences at Pullman Kuching Hotel

Pullman Kuching Hotel offers a diverse array of dining options designed to satisfy every palate. Guests can indulge in a hearty breakfast buffet featuring a variety of continental and local flavors to start their day right. For those seeking a quick coffee or a casual meal, the on-site coffee shop provides a cozy ambiance and a selection of freshly brewed beverages and light snacks. The hotel’s halal restaurant ensures that guests can enjoy delicious, authentic dishes in a welcoming environment, with the added convenience of 24-hour room service for those who prefer dining in the comfort of their room. Daily housekeeping maintains the cleanliness and comfort of all dining areas, ensuring a pleasant and hygienic experience for every guest.

Comfortable and Spacious Room Options at Pullman Kuching Hotel

Pullman Kuching Hotel offers a diverse selection of rooms designed to meet every traveler’s needs. Guests can choose from well-appointed options such as the Superior King Room and Superior Twin Room, each spanning 38 square meters, providing a comfortable space with either a king-sized bed or twin beds. For those seeking more room to relax, the Deluxe King and Deluxe Twin Rooms offer 45 square meters of space, perfect for a more luxurious stay. Families and groups will appreciate the Family Room, which offers 51 square meters, accommodating either a single or king-sized bed to suit their needs.

Discover the Vibrant Heart of Kuching City Center

Nestled in the bustling core of Kuching, the City Center offers a captivating blend of tradition and modernity. Stroll through lively streets lined with charming colonial-era buildings, bustling markets, and vibrant street art that reflect the city’s rich cultural tapestry. The area is home to iconic landmarks such as the Sarawak State Legislative Assembly Building and the historic Fort Margherita, providing a glimpse into Kuching’s fascinating history and heritage.

Convenient Transportation from Kuching International Airport to Pullman Kuching Hotel

Traveling from Kuching International Airport to the luxurious Pullman Kuching Hotel is both effortless and comfortable. Located approximately 11 kilometers from the city center, the airport offers several convenient options for reaching your accommodation. The most popular choice is to take a private taxi or arrange for a pre-booked transfer, which can get you directly to the hotel in about 20 to 30 minutes, depending on traffic. Taxis are readily available outside the arrival hall and provide a hassle-free, door-to-door service, ensuring a smooth start to your stay. For those seeking a more budget-friendly option, ride-hailing services like Grab operate seamlessly in Kuching and can be easily booked via their mobile app. Simply input Pullman Kuching Hotel as your destination, and you'll be on your way in no time. Additionally, some hotels, including Pullman Kuching, may offer airport shuttle services—be sure to inquire about availability when you make your reservation. No matter which option you choose, you'll find that reaching the hotel from the airport is straightforward, allowing you to relax and enjoy your time in this vibrant Malaysian city from the moment you arrive.

Discover Iconic Landmarks Near Pullman Kuching Hotel

Nestled in the heart of Kuching, Pullman Kuching Hotel offers convenient access to a variety of cultural and historic landmarks. Just a short stroll away, visitors can explore the Kuching Esplanade, a scenic waterfront promenade perfect for relaxing walks while enjoying views of the Sarawak River. History enthusiasts will appreciate the Sarawak Museum and the Chinese Museum, both showcasing the rich cultural heritage of the region. For those interested in local traditions, the Tua Pek Kong Temple and Kuching Mosque provide insight into the spiritual life of the city. Art and architecture lovers can visit the Orang Utan Murals, a vibrant display of street art that brings the city’s walls to life. The Old Courthouse and Carpenter Street offer a glimpse into Kuching’s colonial past, with charming buildings and lively street scenes. The Cat Monument, a quirky tribute to the city’s nickname 'Cat City,' is a must-see for visitors. Additionally, the Textile Museum and the nearby Kuching Waterfront provide cultural insights and picturesque views, making Pullman Kuching Hotel the perfect base for exploring these captivating landmarks.

A Culinary Wonderland Just Around the Corner

Pullman Kuching Hotel is surrounded by an eclectic array of dining options that cater to every palate. Food lovers can indulge in the vibrant flavors at Topspot Food Court, renowned for its fresh seafood and lively atmosphere. For a taste of authentic Ceylonese cuisine, Ceylonese Restaurant Sdn Bhd offers a rich menu of traditional dishes. Experience the unique flavors of Rumah Asap Tabuan Dayak, where local Dayak specialties are expertly prepared. Seafood enthusiasts will enjoy Lepau Restaurant, famous for its fresh catch and traditional Sarawak dishes. For a casual yet delicious meal, Annuar BBQ Steamboat provides a perfect blend of barbecue and hotpot delights. Sharing Downtown offers a cozy spot for sharing plates and social dining, while Chong Choon Cafe is a go-to for traditional local snacks. RJ Cafe @ Padungan serves up hearty Malaysian favorites, and The Junk offers a trendy spot with fusion cuisine. Lastly, KING LAKSA SARAWAK at ICOM SQUARE is a must-visit for those craving the iconic Sarawak laksa, ensuring guests have an unforgettable culinary journey right at their doorstep.

Nearby Shopping Landmarks to Enhance Your Stay

Just a short distance from Pullman Kuching Hotel, guests can explore a vibrant array of shopping destinations that cater to all tastes and preferences. Sarawak Plaza offers a diverse selection of retail outlets, while Popular Book Co provides an extensive collection for book lovers. For unique fashion and creative finds, ARTrageously Ramsey Ong, Empress Studio, Fabriko, and Majid & Sons are must-visit spots. Practical needs are met at City Laundry and Mr Clean, ensuring convenience during your stay. Additionally, Mohamed Yahia & Sons and Unika Sarawak offer a variety of local products and souvenirs, making this area a shopping haven for both leisure and essentials.

A Premium Stay in Kuching: Pullman Kuching Hotel’s Competitive Pricing

Nestled in the heart of Kuching, the Pullman Kuching Hotel offers an upscale experience with room rates ranging from $76 to $100 per night. This places it comfortably above the average hotel price in the city, which typically falls between $26 and $50. While it may be slightly more expensive than most options, guests can expect exceptional amenities, modern comforts, and a prime location that truly justifies the premium pricing. For travelers seeking a luxurious stay with added value, Pullman Kuching Hotel stands out as a worthwhile investment. Its higher price point reflects the quality of service, elegant design, and exclusive features that set it apart from more budget-friendly options in Kuching. Whether for business or leisure, guests can indulge in a superior experience that promises both comfort and convenience, making it a smart choice for those looking to elevate their visit to this vibrant Malaysian city.

Exceptional Stay at Pullman Kuching Hotel: Guests’ Praise and Satisfaction

Guests consistently express their love for the Pullman Kuching Hotel, highlighting their eagerness to return. The spacious king-size beds ensure a restful sleep, while the hotel's prime location offers convenience and easy access to nearby attractions. Visitors appreciate the attentive and friendly staff, noting their helpfulness and warm hospitality, which enhances the overall experience. The hotel’s commitment to cleanliness and quality service is evident through positive reviews of the spotless rooms and excellent breakfast buffet. Housekeeping staff are particularly praised for their kindness and attentiveness, contributing to a comfortable and enjoyable stay. With its superb service, great location, and inviting ambiance, Pullman Kuching Hotel continues to earn high praise from delighted guests.

Exceptional Guest Experiences at Pullman Kuching Hotel

Pullman Kuching Hotel consistently receives outstanding praise from guests for its impressive overall quality, boasting an impressive 8.4 rating. Visitors particularly appreciate the hotel’s superb location, which scores an impressive 8.8, offering convenient access to Kuching’s vibrant attractions and scenic sights. The hotel’s facilities and cleanliness also stand out, both earning high marks of 8.3 and 8.6 respectively, ensuring a comfortable and hygienic environment for all guests. With attentive staff performance rated at 8.5, guests can expect warm, professional service that enhances their stay. While the food and dining experience receives a slightly lower score of 7.4, it still contributes positively to the overall guest experience, making Pullman Kuching Hotel a highly recommended choice for travelers seeking comfort, convenience, and quality hospitality in Malaysia.

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Amenities and facilities

Excellent8.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee shop
  • Full american breakfast
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vegetarian restaurant
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Puzzle Restaurant
  • Cuisine: Asian, International, Local, Malaysian
  • Menu: Buffet, A-la-carte
Nu Er Hong
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

Location

Interhill Place, No. 1A, Jalan Mathies , Kuching City Center, Kuching, Malaysia, 93100

Excellent8.8

Location

Airports
  • Kuching International Airport (KCH)
    7.7 km
  • Tanjung Manis Airport (TGC)
    117.2 km
Hospital or clinic
  • Wong Yieng Beauty Professional Centre
    340 m
Shopping
  • Satok Weekend Market
    3.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Chinese Museum
    300 m
  • Cat Monument
    430 m
  • Kuching Esplanade
    560 m
  • Sarawak Museum
    840 m
  • Sarawak Orchid Garden
    2.6 km
  • Cat Museum
    3.9 km
  • Semenggoh Nature Reserve
    17.6 km
  • Mount Santubong
    19.8 km
  • Sarawak Cultural Village
    21.9 km
  • Jong's Crocodile Farm & Zoo
    22.4 km
Nearby landmarks
  • Cyber City
    70 m
  • Miami
    120 m
  • Cat City
    170 m
  • Upside Down House Kuching
    180 m
  • Standard Chartered Bank
    200 m
  • Sarawak Plaza
    210 m
  • Mr Clean
    230 m
  • Monkeebar
    250 m
  • The Tun Jugah Foundation
    270 m
  • Popular Book Co
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.1km
  • Travel time to airport (minutes)20
  • Airport transfer fee194.4 MYR
Extras
  • Breakfast charge (unless included in room price)68 MYR
The property
  • Year property opened2009
  • Number of floors23
  • Room voltage240
  • Number of rooms 389
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges2

Property announcements

Please be informed that our hotel is currently undergoing renovations to upgrade facilities and amenities, enhancing your future stay experiences.
During this period, certain areas may be temporarily inaccessible. The swimming pool & gym are closed until 28 February 2026. Alternative facilities for workouts will be provided for your convenience.
Construction work is scheduled daily from 8am to 5pm. Please note that some noise may occur during these hours as part of the ongoing improvements.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.

Reviews of Pullman Kuching Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 9.2
  • 9.2
  • 10
  • 10
  • 9.6
  • 10
  • 6.8
  • 8.0

Most recent

  • Location score 8.8 out of 10 and is a high score in Kuching
    Location8.8
  • Cleanliness score 8.6 out of 10 and is a high score in Kuching
    Cleanliness8.6
  • Service score 8.5 out of 10 and is a high score in Kuching
    Service8.5
  • Room comfort and quality score 8.4 out of 10 and is a high score in Kuching
    Room comfort and quality8.4
  • Facilities score 8.3 out of 10 and is a high score in Kuching
    Facilities8.3
  • Value for money score 8.3 out of 10 and is a high score in Kuching
    Value for money8.3
High score for Kuching

Rating

9+ Exceptional (2,016)
8-9 Excellent (1,057)
7-8 Very Good (1,360)
6-7 Good (445)
<6 Below Expectation (653)

Review summary

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The hotel's staff has generated positive feedback for their friendliness and professionalism. It is situated near several shopping centers like The Hills Mall and Plaza Merdeka in addition to the river. Guests have enjoyed the breakfast buffet, which offers a diverse range of options. The hotel's rooms are sizable and suitable for families, with many noting the cleanliness and comfort of the accommodations. Several guests have complimented the rooms' scenic views.

Guests recommend renovation and upkeep for the hotel, as some rooms appear dusty or worn.

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Showing 5,531 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Nurliyana from Malaysia
    Family with young children
    Deluxe King Room
    Stayed 4 nights in December 2025

    “Stunning Waterfront views and a luxurious room layout!”

    I had a fantastic stay here! The staff were incredibly friendly and helpful from the moment we arrived. The hotel is beautiful, featuring a spacious lobby with plenty of comfortable seating and lovely hallways filled with natural light from the big windows. The Room & Bathroom: The room layout is excellent. I loved the dedicated walk-in wardrobe area leading into the washroom. The bathroom is huge with a separate shower and bathtub. There is a massive window with blinds next to the tub, so you can relax while taking a bath. The lighting in the room is also a highlight—you can adjust specific lights to get the perfect brightness. Note: The bathroom floor can be quite slippery even when slightly wet, so do take extra caution there. The View: We were lucky to get a room facing the Waterfront and the Darul Hana Bridge. The wall-sized windows made the view unforgettable. We actually slept with the curtains fully open to enjoy the colorful lights of the bridge and city view at night. It felt very luxurious. Dining: The restaurant is spacious and beautiful. We really enjoyed the breakfast; the food was delicious with a great variety of options. Minor Note: The elevator at the lobby level was under renovation during our stay, so we had to take the stairs to Level 2 to catch the lift. It wasn’t a big deal for us, just something to be aware of if you have heavy luggage. Overall, a wonderful experience. I would definitely stay again!

    Reviewed December 28, 2025

    Dear Nurliyana, Thank you for your detailed and wonderful feedback. We are thrilled to hear that you had a fantastic stay and enjoyed our spacious rooms, thoughtfully designed bathrooms, and stunning Waterfront views. Your kind words about our friendly and helpful team, as well as the breakfast offerings, are truly appreciated. We also thank you for noting the bathroom floor and temporary elevator renovation, as your comments help us enhance the guest experience. We look forward to welcoming you back to Pullman Kuching for another memorable stay. Warm regards, Pullman Kuching

    Responded December 29, 2025
    Pullman Kuching Hotel
  2. 10.0
    Exceptional
    Angelina from Malaysia
    Family with young children
    Superior King Room
    Stayed 1 night in September 2025

    “Renovation in Progress, but Service Shines”

    We stayed at Pullman Kuching recently and while the hotel is currently undergoing renovation, which made certain areas a little less convenient, the management has taken thoughtful steps to compensate. One highlight was the complimentary breakfast, which was a pleasant surprise and added great value to our stay. Despite the ongoing works, the staff remained friendly, attentive, and professional, making sure guests still felt comfortable. The rooms were clean and well-kept, offering a relaxing environment after a long day. Overall, although the renovation may cause minor inconveniences, the hospitality and effort to make up for it such as providing free breakfast-made the experience enjoyable. Looking forward to visiting again once the upgrades are completed.

    Reviewed September 21, 2025

    Dear Angelina, Thank you for your kind and encouraging feedback. We are delighted to hear that you had an enjoyable stay with us despite the ongoing renovations. It is wonderful to know that you appreciated the complimentary breakfast and that our team’s friendliness and professionalism made a positive difference throughout your visit. We are also glad the cleanliness and comfort of your room provided you with a relaxing retreat after your day. Your understanding and patience during this transition mean a lot to us, and we cannot wait to welcome you back once our enhancements are complete for an even better experience. Warm regards, Pullman Kuching

    Responded September 28, 2025
    Pullman Kuching Hotel
  3. 8.8
    Excellent
    Siti from Brunei Darussalam
    Couple
    Superior King Room
    Stayed 4 nights in July 2025

    “Honest opinion”

    The cleanliness, space, and design of the room are truly top-notch. The room is very spacious, spotless, and offers a beautiful view, giving us a peaceful and relaxing stay. However, there are a couple of downsides. During our visit, the hotel was undergoing renovations, so getting to the lobby and our room required taking multiple lifts and changing levels, which was a bit of a hassle. The biggest drawback for us was the lack of free parking—we had to pay for parking every day. Overall, the room itself was excellent, and we had a very restful stay despite these inconveniences. Would we stay here again? YES, would we recommend? YES.

    Reviewed August 05, 2025

    Dear Siti, Thank you so much for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the cleanliness, spaciousness, and design of your room, as well as the beautiful view that contributed to a peaceful and relaxing experience. We sincerely apologize for the inconvenience caused by the ongoing renovations during your stay. We understand that navigating multiple lifts and level changes was less than ideal, and we appreciate your patience as we work to enhance our facilities for future guests. Additionally, we regret any frustration caused by the parking fees, we will certainly take your feedback into consideration as we review our guest services. Despite these challenges, we are truly grateful for your kind words and are so pleased to hear that you would choose to stay with us again and recommend our hotel. We look forward to welcoming you back in the future once our renovation is completed. Yours sincerely, Pullman Kuchi

    Responded August 05, 2025
    Pullman Kuching Hotel
  4. 10.0
    Exceptional
    Su from Malaysia
    Couple
    Superior King Room
    Stayed 1 night in December 2025

    “Feedback ”

    One of the receptionist names Eustance was very helpful and friendly ! He upgraded my room since he know was my girlfriend birthday on that day. The room was perfectly amazing and with the wonderful view. The hotel was generally good and the room was clean. We had a pleasant stay at this hotel and the bed was comfortable, and the staff were very polite especially the staff name Eustance . Check-in and check-out were smooth. Overall 11/10 ,it was good value for money..I’ll recommend to my friends and family . Sure will come back here to stay again

    Reviewed December 21, 2025

    Dear Su, Thank you for taking the time to share such detailed feedback. We are truly delighted to know that Mr. Eustance made your stay extra special by recognising your girlfriend’s birthday and arranging a room upgrade with a wonderful view. It is gratifying to hear that you enjoyed the cleanliness and comfort of the room, the quality of the bed, and the smooth check-in and check-out experience. Your kind words about our team’s professionalism and hospitality, especially Eustance, will certainly be shared with the team as a great source of motivation. An 11/10 rating and your recommendation to friends and family mean a great deal to us. We look forward to welcoming you back again soon for another memorable stay at Pullman Kuching. Warm regards, Pullman Kuching

    Responded December 24, 2025
    Pullman Kuching Hotel
  5. 9.6
    Exceptional
    Ramprasad from India
    Solo traveler
    Superior Twin Room
    Stayed 6 nights in November 2024

    “Excellent Hotel for Staying ”

    Review: Solo Travel Stay at Pullman Kuching Pullman Kuching is an excellent choice for solo travelers seeking comfort, convenience, and a touch of luxury. Located in the heart of Kuching, the hotel offers stunning views of the city and easy access to nearby attractions such as the Kuching Waterfront, Chinatown, and local markets. What I Loved Room Comfort: The rooms are spacious, clean, and thoughtfully designed with modern amenities. The plush bed and large windows provide a relaxing environment after a day of exploring. Dining Options: The in-house restaurant serves a wide variety of local and international cuisines. The breakfast buffet, with its mix of Sarawakian specialties and classic options, is a highlight. Amenities: The fitness center, outdoor pool, and spa are perfect for unwinding. The staff are attentive and welcoming, which adds a personal touch to the experience. Location: The central location makes it easy to explore on foot or with quick rides. The nearby food stalls and cafes are great for trying authentic Sarawak dishes like laksa or kolo mee. Considerations for Solo Travelers: The property feels very secure, with attentive staff and key-card access to rooms. While it’s a great base for city exploration, arranging day trips to nearby attractions like Bako National Park or Semenggoh Wildlife Centre is simple through the concierge. For solo adventurers who enjoy meeting people, the Pullman is more upscale and may feel quieter compared to hostels or boutique stays, but it’s ideal for those prioritizing privacy and comfort. Overall, Pullman Kuching balances luxury and practicality for solo travelers, making it a fantastic place to stay while exploring the charm and culture of Kuching.

    Reviewed November 22, 2024

    Dear Ramprasad, Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

    Responded November 26, 2024
    Pullman Kuching Hotel
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