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Skycity Hotel
Skycity Hotel
Skycity Hotel
Skycity Hotel
Skycity Hotel
Skycity Hotel
Skycity Hotel

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6.8

Good

171 reviews

171 reviews

Breakfast2
Housekeeping2
Food & Dining1
See map

6.2

Good

Location rating score

Parking
FREE
Popular landmarks
Qutub Minar 16.5 km
Lodhi Garden 23.9 km
Lotus Temple 24.5 km
Gurdwara Bangla Sahib 25.3 km
India Gate 25.7 km
Humayun's Tomb 25.9 km
Connaught Place 26.2 km
Chandni Chowk 28.7 km
Swaminarayan Akshardham 29.3 km
Red Fort 29.8 km
Nearby landmarks
Nehru Stadium 490 m
Rajiv Memorial Eye Infirmary, Jacobpura 830 m
Nova Care Clinic 1.0 km
Dr. Ajay S. Gupta Clinic 1.0 km
Silver Jubilee Park 1.3 km
Sethi Hospital 1.4 km
Health In India 1.4 km
Centre For Sight 1.4 km
Sheetla Hospital 1.4 km
Bharat Neuropsychiatry Centre 1.5 km

Skycity Hotel

1,Old Judacial Complex Sector -15 Gurgaon Haryana, Gurgaon, New Delhi and NCR, India, 122001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gurgaon part of New Delhi and NCR, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Qutub Minar. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Daily housekeeping

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "A negative COVID-19 test no more than [3] days old must be presented upon check-in; otherwise check-in may be refused. "

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in New Delhi and NCR every 1 minutes on Agoda.com
Value for money7.0
Distance to city center6.00 Km
Location rating6.2
Nearest airportIndira Gandhi International Airport (DEL)
Distance to airport12.6 km

Rooms available at Skycity Hotel

Executive Room
...
  • Garden view
  • Shower
  • 1 double bed or 2 single be...
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Royal Suite
...
  • City view
  • Shower
  • 1 king bed
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Executive Double or Twin Room
...
  • City view
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Double Deluxe Room
...
  • Outdoor view
  • Shower
  • 1 king bed or 1 single bed
Enter dates to see prices
Single Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Double Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Double Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Day Use - Double room - Non-Smoking 8 Hours Between 9:00 and 17:00 (8 hour use only)
...
  • Room size: 30 m²/323 ft²
  • Shower
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Premium Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Double Room with Shower - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
Enter dates to see prices

Frequently asked questions

Does Skycity Hotel have a hot tub?

Skycity Hotel does not have a hot tub.

What time is check-in and check-out at Skycity Hotel?

Check-in is from 10:30 AM, and check-out is until 01:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Skycity Hotel?

Skycity Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Skycity Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around New Delhi and NCR with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Skycity Hotel?

Wake up to a great buffet breakfast at Skycity Hotel. Adults can enjoy breakfast offered with an additional charge of 630 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Skycity Hotel?

Skycity Hotel features 2 on-site restaurants for your dining convenience. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Skycity Hotel?

Music entertainment service is offered to help your event go smoothly.

Can business events be hosted at Skycity Hotel?

On-site venues and convenient event services make Skycity Hotel an ideal choice for hosting events such as conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Skycity Hotel?

Skycity Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Skycity Hotel?

Skycity Hotel’s neighborhood is Gurgaon which includes popular restaurants such as King Restaurant & Bar, Radha Swami Shudh Vaishno Rasoi and Kwality Cakes and Bakes.

What popular shopping places are close to Skycity Hotel?

Skycity Hotel is located in Gurgaon area which features shopping places such as Galaxy Mall, DLF Star Mall and Carma Creative Private Limited.

What are popular attractions near Skycity Hotel?

Skycity Hotel’s location in the Gurgaon neighborhood makes it close to famous attractions including Silver Jubilee Park, Triangle Park and Common Park.

What popular natural sightseeing spots are close to Skycity Hotel?

Skycity Hotel’s nearby natural sights include Leisure Valley, Fort 2 - PedalYatri and Sultanpur National Park located in the same Gurgaon area.

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Explore the neighborhood

What people love about Skycity Hotel

  • 9.6

    Exceptional

    "Rooms and all services were excellent."

    Ankush

    |

    September 12, 2021

  • 9.6

    Exceptional

    "Tasty food in dinner & breakfast both."

    Ankush

    |

    September 12, 2021

  • 7.2

    Very good

    "It's a good hotel for stay in a workable price."

    Ruhul

    |

    August 3, 2019

Property ranking|Compared to 3,350 New Delhi and NCR properties
See all rankings
Room comfort score
7.1/10
Service score
7.3/10
Value for money score
7/10
Cleanliness score
6.9/10
Better than
96
%
of New Delhi and NCR properties
Better than
93
%
of New Delhi and NCR properties
Better than
92
%
of New Delhi and NCR properties
Better than
92
%
of New Delhi and NCR properties
Overall rating:

6.8

Good
171 reviews
Cleanliness
6.9
Facilities
6.5
Location
6.2
Read all reviews >
More about Skycity Hotel

More about Skycity Hotel

Skycity Hotel

When you are looking for comfortable and convenient accommodations in New Delhi and NCR, make Skycity Hotel your home away from home. A stay at Skycity Hotel ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Skycity Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of New Delhi and NCR can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Skycity Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Skycity Hotel. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Skycity Hotel. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Skycity Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Skycity Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Skycity Hotel can arrange to have groceries delivered to your doorstep. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Skycity Hotel promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

Verified reviews score this hotel higher than 92% of accommodations in the city on value for money.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.

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Amenities and facilities
Good
Facilities

6.5

Most talked about facilities

Breakfast

9 mentions

Food & Dining

7 mentions

Housekeeping

7 mentions

Internet

3 mentions

Languages spoken

  • English
  • Hindi
  • Japanese
  • Nepali

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Latitude Restaurant

  • Menu: Buffet, A-la-carte
Location
1,Old Judacial Complex Sector -15 Gurgaon Haryana, Gurgaon, New Delhi and NCR, India, 122001
Good
Location

6.2

Airports

  • Indira Gandhi International Airport (DEL)
    12.6 km 29 min drive
  • Agra Airport (AGR)
    171.5 km

Public transportation

  • IFFCO Chowk
    4.0 km
  • Palam Vihar Halt
    5.4 km

Hospital or clinic

  • Rajiv Memorial Eye Infirmary, Jacobpura
    830 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Qutub Minar
    16.5 km
  • Lodhi Garden
    23.9 km
  • Lotus Temple
    24.5 km
  • Gurdwara Bangla Sahib
    25.3 km
  • India Gate
    25.7 km
  • Humayun's Tomb
    25.9 km
  • Connaught Place
    26.2 km
  • Chandni Chowk
    28.7 km
  • Swaminarayan Akshardham
    29.3 km
  • Red Fort
    29.8 km

Nearby landmarks

  • Nehru Stadium
    490 m
  • Rajiv Memorial Eye Infirmary, Jacobpura
    830 m
  • Nova Care Clinic
    1.0 km
  • Dr. Ajay S. Gupta Clinic
    1.0 km
  • Silver Jubilee Park
    1.3 km
  • Sethi Hospital
    1.4 km
  • Health In India
    1.4 km
  • Centre For Sight
    1.4 km
  • Sheetla Hospital
    1.4 km
  • Bharat Neuropsychiatry Centre
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Infant 3-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from10:30
  • Check-out from12:00
  • Check-out until13:30
  • Reception open until00:00

Getting around

  • Airport transfer fee1200 INR
  • Distance from city center6.00 Km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)630 INR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants2
  • Number of rooms 55
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2014
Property announcements

A negative COVID-19 test no more than [3] days old must be presented upon check-in; otherwise check-in may be refused.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Skycity Hotel from real guests

Provided by verified guests of Agoda
Cleanliness6.9
Facilities6.5
Location6.2
Room comfort and quality7.1
Service7.3
Value for money7.0
High score for New Delhi and NCR
Rating
9+ Exceptional (13)
8-9 Excellent (17)
7-8 Very Good (28)
6-7 Good (21)
<6 Below Expectation (42)
Time of the year
Mar - May (20)
Jun - Aug (22)
Sep - Nov (44)
Dec - Feb (35)
All guests (171)
All room types
All languages

Show reviews that mention 

Showing 121 verified guest comments
12345
9.6
Exceptional
Pankaj from India
Solo traveler
Stayed 1 night in August 2020

Facilities”

I usually book 4 or 5 star property 8-10 times in a month and this time I booked skycity hotel and I am amazed after checking up the facilities of the hotel. Every single even minor item as well was available & yes jacuzzi’s experience was mind blowing.

Reviewed August 04, 2020

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Thank you so much for the review Mr. Pankaj. We are really mesmerized by your review and staff had gain a good enthusiasm to serve the same by the core of their hearts. Best Regards Veena Koul

Responded September 25, 2020
Skycity Hotel
9.6
Exceptional
Ankush from India
Couple
Stayed 1 night in September 2021

More than value for money !!”

Rooms and all services were excellent. Tasty food in dinner & breakfast both. Coffee highly recommended !!

Reviewed September 12, 2021

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7.2
Very good
Ruhul from Bangladesh
Business traveler
Stayed 3 nights in July 2019

Very good”

It's a good hotel for stay in a workable price. Staff are required more. Cleanliness is required to go up. Foods are awesome.

Reviewed August 03, 2019

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4.0
Hina from India
Couple
Stayed 1 night in September 2021

Rude lady at the reception”

While checking in that lady on the reception was very rude and doesn't have hospitality for the guest. As if she is doing favour on us by giving us the room. She asked us for the wifi charge 250Rs. Per day. after telling her that it is complementary with the booking she than accepted n gave us the password. I would never recommend nor visit that place.

Reviewed September 19, 2021

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3.2
Shruti from India
Group
Double Deluxe Room
Stayed 1 night in April 2022

Worst hotel experience”

We were a family of 3 and booked the stay and had the worst experience of our life. Firstly, the reception and rooms phones wrnt working which made us feel unsafe. Then our room air conditioner stopped working repeatedly and inspite of complaining for multiple times, they refused to change our room and we had to sit in suffocation for hours. In morning when we went for breakfast, the buffet had empty plates and stale food and things abs tables dirtily lying. It was a shocking abs traumatising incident and worst experience ever.

Reviewed April 21, 2022

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3.2
Shruti from India
Group
Executive Room
Stayed 1 night in April 2022

Worst experience ever”

We were a family of 3 and booked the stay and had the worst experience of our life. Firstly, the reception and rooms phones wrnt working which made us feel unsafe. Then our room air conditioner stopped working repeatedly and inspite of complaining for multiple times, they refused to change our room and we had to sit in suffocation for hours. In morning when we went for breakfast, the buffet had empty plates and stale food and things abs tables dirtily lying. It was a shocking abs traumatising incident and worst experience ever.

Reviewed April 21, 2022

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4.0
Yovann
Couple
Stayed 1 night in November 2019

Acceptable”

Food was not good n very expensive

Reviewed December 03, 2019

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2.8
Niraj from India
Couple
Double Deluxe Room
Stayed 2 nights in April 2022

Horrible Experience ”

No professionalism in staff. Cleanliness is not upto mark. Room size of Deluxe Room is too compact. Many equipment in room doesn't work. Breakfast range is too limited with no support staff to clean and refill. Not worth the price. Highly overrated

Reviewed April 20, 2022

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2.4
Sanju from India
Business traveler
Double Deluxe Room
Stayed 1 night in November 2021

Worst service, staff and property ever in 4 star category”

Staff and general manager has no expression for the customers even they don't respond if you call them so the gm. Small size rooms. Even they r operating with very less staff. If you call thrice on reception thn they will respond you. No one picks call at housekeeping. N worst breakfast at 4 star hotel. Open bread packets no labels no cleaniness. Cocroches were there on plates. Buffet was horrible. Staff even don't bother even if customer is facing any problem nor general manager as we left early whn someone shouted she was in night suit at 10 AM. N silent. Whn I ask what's going on here did you knw? She even didn't look at me. This is how you get in skycity 4 star property. N rest if u wanna experience the same you must go there

Reviewed November 30, 2021

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2.8
Paras from India
Couple
Stayed 1 night in December 2021

Third Class rooms”

Such a worst property i have ever seen. Room AC were not working. We have complaining so many times but no one responding. Staff was very rude. In breakfast they had only 3-4 items. We had booked 3 rooms for this hotel. Everyone dislikes the property. Never Ever visit again.

Reviewed December 10, 2021

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2.0
Hardik from United States
Business traveler
Stayed 1 night in November 2019

Filthy rooms and not so friendly front desk”

I checked in the room and noticed the bathroom had shower/bathtub weirdly situated. Shampoo and soap dispensers were broker and had mold around it. So I asked to be changed to another room. Then they switched me to another room that was smoking and had the same mold marks all over the bathroom. This time instead of calling to get the room switched I just left the hotel and checked in to Taj. I do not recommend this hotel to anyone!

Reviewed December 02, 2019

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2.0
Anil from India
Couple
Executive Double or Twin Room
Stayed 1 night in February 2022

Worst experience in life”

Worst front desk , worst breakfast, worst service, worst housekeeping, worst amenities, no knowledge of hospitality

Reviewed February 24, 2022

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9.7
Exceptional
John from Australia
Couple
Stayed 5 nights in January 2013

A great 4 star hotel, good value”

Staff were Polite, Professional, Friendly and Helpful

The Great Western Sky City Hotel, Gurgaon, was by far the best Hotel during our travels in India mainly due to the staff. Rooms were very clean, average size, with all the amenities. Breakfast had a good range of delicious cusine, and manage by a professional manager,( Parveen ), who went out of his way to appease you. During our stay we utilised the services of the hotel transportation system and had a professional driver who drove us to Agra and took us all the good shopping areas in delhi, our thanks to Mr Akil Ahmad. Last but not least our thanks to Sheetal with her bubbly personality.

Reviewed January 22, 2013

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Dear Guest, Greetings from Hotel Best western Skycity, Gurgaon!! Thank you for taking the time to share such a wonderful feedback and for choosing our hotel as your accommodation choice. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us. Thank you once again for the appreciative note and we look forward to welcoming you back soon to Best Western Skycity. With Warm Regards, Hotel Best Western skycity and Team.

Responded April 11, 2017
Skycity Hotel
9.3
Exceptional
Bedabrata from India
Business traveler
Executive Double or Twin Room
Stayed 2 nights in February 2013

hotel suiting my requirement”

Close to the place where I had gone for my work

I was required to go to Gurgaon for an urgent business. Although I have gone to Delhi quite often but this was first time I went Gurgaon. I regularly book my rooms through Agoda and this time it was no different as their grading and description always was correct and to the point. This time also it was exactly as it was described and I had the value for money. It suited to my requirement and recommend to others also.

Reviewed March 04, 2013

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Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for choosing to stay with Best Western skycity and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Thank you for your regular patronage. We look forward to welcoming you back at the hotel. With Warm Regards, Hotel Best western Skycity and Team

Responded April 11, 2017
Skycity Hotel
9.0
Exceptional
vithi from Malaysia
Business traveler
Stayed 2 nights in December 2012

Lovely hotel with great staffs and services”

helpfullservices helpfull staffs

I was in Dehli for the first time. We book a suite in this hotel. By the time we reached it was 2 am and we were very tired. The staff welcomed us very well even at the late hour. Within few minutes all check in process was done and our room was ready. The room was big and well decorated. The room had everything as said on the page during booking. The net connection was also good as we were scared as the privious hotel we been to had problems with the connection. The next day we had to go out , since only two of us we requested for a indica from the hotel. Since that car was out they replaced with a bigger car but only charged us for the car that we req. they were really room in taking care of their guest. At that evening after a long tiring day we went for a massage at the hotel spa. That did a very good joy for a good price. As hotel had a check out policy at 12noon the next day we had to leave. But out flight was only at 7pm. The staff there were really good, they allowed us to stay till 5 without any extra charges. I would really say that here they see the satisfaction of guest then just charging for ever service they provide .

Reviewed January 05, 2013

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Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for choosing to stay with Best Western skycity and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Thank you for your regular patronage. We look forward to welcoming you back at the hotel. With Warm Regards, Hotel Best western Skycity and Team

Responded April 11, 2017
Skycity Hotel
8.7
Excellent
Russell from United Kingdom
Solo traveler
Stayed 2 nights in November 2011

nice hotel”

Food is divine

hotel is a little outside central delhi, but comfortable and very friendly staff. dinner menu was delicious. rooms clean and comfortable with great windows to view delhi. exceptional service from staff in coffee shop, whom at 3 am each morning were great company and wonderful service, they kept the tea coming. special mention to ramitsh(?) who i had many great conversations with. one down side was taxi from airport got lost and i spent 4 hours trying to find hotel.

Reviewed November 25, 2011

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Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for choosing to stay with Best Western skycity and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Thank you for your regular patronage. We look forward to welcoming you back at the hotel. With Warm Regards, Hotel Best western Skycity and Team

Responded April 11, 2017
Skycity Hotel
7.7
Very good
Iqbal from Australia
Family with teens
Stayed 10 nights in December 2012

Presentable hotel out of the city”

It is a quiet location away from traffic noise and staff are keen to please.

The hotel is not in Delhi but it is well located to use as a base for travel to Agra and Jaipur. It is clean, presentable and well priced. Travelling to Delhi on a daily basis can be time consuming and costly if travelling as a family of more than four. The staff are helpful and keen to ensure the stay is comfortable. The hotel needs to ensure that the upkeep of the rooms is improved, as there ae a few simple changes that can be made to improve the overall experience. Access to eating places requires travel by taxi as there are minimal eating places other than the hotel itself.

Reviewed January 03, 2013

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Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for choosing to stay with Best Western skycity and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Thank you for your regular patronage. We look forward to welcoming you back at the hotel. With Warm Regards, Hotel Best western Skycity and Team

Responded April 11, 2017
Skycity Hotel
9.7
Exceptional
Rajendra from India
Family with young children
Executive Double or Twin Room
Stayed 2 nights in December 2011

Excellent hotel with fantastic customer service”

Location, customer service, quality of rooms

the hotel is located on a quiet street but close to all the major areas. it is 25 minute ride from airport. the one thing that really stood out is the customer service of the front desk. we were traveling with two kids. the driver waited at airport for 3 hours as the airline did not annouce the delay. as soon as i called the hotel, then sent me the driver phone number and a minute later the driver called me. at the hotel, they arraged the car for us to do sight seeing and shopping. they made sure that we were well take care of. the rooms were clean and very comfortable. the food at the hotel was also excellent.

Reviewed January 09, 2012

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Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for choosing to stay with Best Western skycity and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Thank you for your regular patronage. We look forward to welcoming you back at the hotel. With Warm Regards, Hotel Best western Skycity and Team

Responded April 11, 2017
Skycity Hotel
9.0
Exceptional
Sarah from United States
Group
Stayed 2 nights in October 2012

Beautiful hotel, horrible communication with Agoda”

Soft beds, sweet staff, nice spa, beautiful decor

We really loved this hotel, but were very disappointed in the lack of communication between the hotel and Agoda. There were several things listed on the site at the time of booking such as a free 10 minute foot massage upon arrival and a free shuttle twice daily into the city. We booked with this hotel verses others for these reasons, but had to fight to get them. I had to show the online page to the staff and provide them with the number to Agoda for them to call. And even at that, I usually didn't get an answer back until the next day. Very, very frustrating. It marred our trip with so much stress.

Reviewed October 20, 2012

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9.0
Exceptional
Jerry from United States
Solo traveler
Stayed 1 night in December 2012

Good value and Friendly Staff”

Good clean rooms, fairly modern accomodations

This hotel is stuck out at the end of a destitute neighborhood, but seemed safe anyway. Once I got there, I got comfortable quickly. The staff was very helpful and at 5 in the morning, that is important. The rooms were very modern and the free wifi worked well. My only complaint was that the shower door somehow leaked and the floor was just full of water when I finished my shower, which makes it unsafe to walk in the bathroom from that point on. Overall, a very good value for the money and I would go back again anytime.

Reviewed December 22, 2012

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Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for choosing to stay with Best Western skycity and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Thank you for your regular patronage. We look forward to welcoming you back at the hotel. With Warm Regards, Hotel Best western Skycity and Team

Responded April 11, 2017
Skycity Hotel
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