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The Imperial Hotel
The Imperial Hotel
The Imperial Hotel
The Imperial Hotel
The Imperial Hotel
The Imperial Hotel
The Imperial Hotel

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9.1

Exceptional

1,061 reviews

1,061 reviews

Breakfast7
Food & Dining3
Housekeeping3
See map

9.3

Exceptional

Location rating score

Exceptional location - 80 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
1911 Bar

20 m

Central Cottage Industries Emporium

160 m

Cottage Emporium

200 m

Jantar Mantar

210 m

Parliament House

350 m

Popular landmarks
Connaught Place

540 m

Gurdwara Bangla Sahib

890 m

India Gate

1.8 km

Chandni Chowk

3.0 km

Lodhi Garden

3.3 km

Closest landmarks
India Tourism Delhi

320 m

DHL

360 m

Thomas Cook (Janpath)

360 m

Janpath Market

390 m

Delhi Metro Museum

420 m

The Imperial Hotel

Janpath Lane, Connaught Place, Central Delhi, New Delhi and NCR, India, 110001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Delhi part of New Delhi and NCR, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Qutub Minar. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

140 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in New Delhi and NCR every 1 minutes on Agoda.com
Value for money8.5
Distance to city center1. Km
Location rating9.3
Nearest airportIndira Gandhi International Airport (DEL)
Distance to airport13.9 km

Rooms available at The Imperial Hotel

Exceptional
Room comfort & quality

9.3

Imperial Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
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Heritage Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds and 1 double ...
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Heritage Suite
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 single beds and 1 double ...
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Grand Heritage Room
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 double bed
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Deco Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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Premium Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
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Luxury Suite
...
  • Room size: 79 m²/850 ft²
  • Outdoor view
  • 1 king bed
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Special Offer - Premium Suite
...
  • Room size: 56 m²/603 ft²
  • Landmark view
  • 1 king bed
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Special Offer - Junior Suite
...
  • Room size: 51 m²/549 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Special Offer - Deluxe Double Room
...
  • Room size: 44 m²/474 ft²
  • Landmark view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Imperial Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Imperial Hotel?

The Imperial Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3500 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Imperial Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Imperial Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New Delhi and NCR with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Imperial Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Imperial Hotel. Adults can enjoy breakfast offered with an additional charge of 1469 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Imperial Hotel?

The Imperial Hotel features on-site restaurants for your dining convenience.

What is the smoking policy at The Imperial Hotel?

The Imperial Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Imperial Hotel?

Janpath Metro Station is the closest train, metro, or bus station, about 130 m away from The Imperial Hotel.

What restaurants are nearby The Imperial Hotel?

Restaurants including Patiala Peg, The Spice Route and San Gimignano are popular in The Imperial Hotel’s neighborhood which is known as Central Delhi.

What popular shopping places are close to The Imperial Hotel?

Located in the Central Delhi area, The Imperial Hotel is close to great shopping choices like Export of India, The Shop and Hunar Arts.

What are popular attractions near The Imperial Hotel?

Guests at The Imperial Hotel can easily visit Humayun's Tomb, India Gate and Gurdwara Bangla Sahib located in the Central Delhi area.

What popular natural sightseeing spots are close to The Imperial Hotel?

The Imperial Hotel is located in the Central Delhi area, which is famous for natural sightseeing destinations such as Round Tree.

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Explore the neighborhood

What people love about The Imperial Hotel

  • 10

    Exceptional

    "Beautiful hotel that combines old world charm with modern service and facilities."

    matthew

    |

    May 23, 2022

  • 10

    Exceptional

    "I have stayed here many times and keep on coming back."

    Shaheen

    |

    March 18, 2022

  • 10

    Exceptional

    "Outstanding Hotel"

    KAUSHIK

    |

    March 14, 2022

Overall rating:

9.1

Exceptional
1,061 reviews
Cleanliness
9.5
Facilities
9.3
Location
9.3
Read all reviews >
What travelers say they love:
The food was outstanding and couldn't get enough of it.
Andrew from United Kingdom
Solo traveler
More about The Imperial Hotel

More about The Imperial Hotel

The Imperial Hotel

When you are looking for comfortable and convenient accommodations in New Delhi and NCR, make The Imperial Hotel your home away from home. A stay at The Imperial Hotel ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of New Delhi and NCR are yours with a stay at The Imperial Hotel, located just 11.6 km from the famous Qutub Minar.
The Imperial Hotel provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of New Delhi and NCR can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Imperial Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Imperial Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at The Imperial Hotel. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at The Imperial Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at The Imperial Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room, golf course on site and squash court.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all New Delhi and NCR has to offer. You're sure to want to visit India Gate located 1.7 km away, among the most sought-after photographs for anyone visiting New Delhi and NCR.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

33 mentions

Food & Dining

21 mentions

Swimming Pool

18 mentions

Housekeeping

9 mentions

Languages spoken

  • English
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

1911

  • Cuisine: Indian, International
  • Menu: Buffet, A-la-carte

The Spice Route

  • Cuisine: Asian
  • Menu: Buffet
Location
Janpath Lane, Connaught Place, Central Delhi, New Delhi and NCR, India, 110001
Exceptional
Location

9.3

Airports

  • Indira Gandhi International Airport (DEL)
    13.9 km 42 min drive
  • Agra Airport (AGR)
    179.4 km

Public transportation

  • Janpath Metro Station
    140 m
  • Patel Chowk Metro Station
    680 m

Hospital or clinic

  • Nath Brothers
    930 m

Shopping

  • Chandni Chowk
    3.0 km

Convenience store

  • Twenty Four Seven
    540 m

Cash withdrawal

  • ATM
    120 m
What's nearby

Popular landmarks

  • Connaught Place
    540 m
  • Gurdwara Bangla Sahib
    890 m
  • India Gate
    1.8 km
  • Chandni Chowk
    3.0 km
  • Lodhi Garden
    3.3 km
  • Red Fort
    4.0 km
  • Humayun's Tomb
    4.8 km
  • Swaminarayan Akshardham
    6.0 km
  • Lotus Temple
    9.0 km
  • Qutub Minar
    11.7 km

Nearby landmarks

  • 1911 Bar
    20 m
  • Janpath Metro Station
    140 m
  • Central Cottage Industries Emporium
    160 m
  • Cottage Emporium
    200 m
  • Jantar Mantar
    210 m
  • India Tourism Delhi
    320 m
  • Parliament House
    350 m
  • DHL
    360 m
  • Thomas Cook (Janpath)
    360 m
  • Delhi Photo Company
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property offers a 15% discount on food and soft beverages.
    Early check-in is available from 10:00 AM and subject to room availability.
    Late check-out is available until 04:00 PM and subject to room availability.
    The property offers room upgrade to the next room category and subject to room availability.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3500 INR
  • Distance from city center1. Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)1469 INR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants7
  • Number of rooms 235
  • Room voltage220
  • Year property opened1931
  • Most recent renovation1997
Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of The Imperial Hotel from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.3
Location9.3
Room comfort and quality9.3
Service9.3
Value for money8.5
High score for New Delhi and NCR
Rating
9+ Exceptional (310)
8-9 Excellent (68)
7-8 Very Good (47)
6-7 Good (14)
<6 Below Expectation (8)
Time of the year
Mar - May (126)
Jun - Aug (118)
Sep - Nov (108)
Dec - Feb (95)
All guests (533)
All room types
All languages

Show reviews that mention 

Showing 447 verified guest comments
12345
10.0
Exceptional
cara from United Kingdom
Couple
Imperial Room
Stayed 1 night in January 2019

The only place to stay in Delhi, fabulous!!”

The Imperial is a super stylish and comfortable hotel with superb staff. We were upgraded to an Art Deco suite as soon as they realised it was my husband's birthday. Flowers and a delicious chocolate cake followed, all delivered by beautifully mannered and uniformed staff. The suite was extremely spacious, light and elegantly decorated. The pool area is beautiful, again with staff immediately on hand with towels and bottles of water. The spa is great with complimentary use of hydrotherapy, steam room and sauna. Breakfast was literally a wall to wall feast served in the beautiful 1991 Brasserie with everything you could possibly want, including a 'doggie bag' if you fancied taking out some of the yummy cakes you couldn't quite manage to eat! We were slightly disappointed with the food in the evening at Daniell's Tavern. It was our last night and we wanted a special Indian meal, but somehow the vegetarian thali lacked some of the depth of spices we had encountered elsewhere.

Reviewed January 29, 2019

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10.0
Exceptional
jenny from India
Family with teens
Imperial Room
Stayed 1 night in July 2019

There is no place like the Imperial Hotel. ”

The service at the Imperial hotel is impeccable. The staff is trained to provide exceptional service 24/7. The hotel is pure luxury, clean, smells good, there is attention to detail and comfort of the traveler. I have traveled extensively throughout India. Nothing compares to the quality, service, luxury and comfort of this hotel from the quality of the rooms to the food. The guest is royalty! I have stayed every year for the past 6 years on my trips to Delhi and will continue to do so.

Reviewed July 10, 2019

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Dear Guest, Many sincere thanks for your warm comments of appreciation for the staff, their services and attention to detail. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations have been consistently met. Thank you once again for continuing to stay with us over years. We deeply value your patronage & look forward to welcoming you back very soon. Kind regards, Vijay Wanchoo Sr. Exec. VP & GM

Responded July 20, 2019
The Imperial Hotel
10.0
Exceptional
Alex from New Zealand
Couple
Heritage Room
Stayed 1 night in July 2019

Incredible Service ”

I would give six stars for the check-in staff at this hotel if I could. Megha gave us a tour of the hotel, and explained it's history. She and the bellboy even explained about everything in the room. When I came back from my day's sightseeing I realised I had forgotten to buy a razor. The staff sent a shaving kit up to my room, and it was a good one, too. When I went to the swimming pool, I got bottle of cold water, a small bottle of sunscreen, a magazine, and a flag to hold up if I wanted service. I have never experience such great service at another five-star hotel. Apart from the outstanding service, the hotel itself is beautiful. There are thousands of original artworks from the colonial area on the walls. It is elegantly decorated in wood and marble. You should really treat yourself to at least one night in this hotel.

Reviewed September 17, 2019

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10.0
Exceptional
Andrew from United Kingdom
Solo traveler
Imperial Room
Stayed 3 nights in March 2020

Outstanding!!”

I LOVED this hotel. The art deco, the pictures on the walls, the rooms - everything. The food was outstanding and couldn't get enough of it. I would stay here again in a heartbeat if I go back to Delhi. I would give a special shout out to the Concierge team who were outstanding. I had ordered something online from the US to be delivered to the hotel while I was there, but it got snarled up in customs (please be aware of this if you try something similar - it's an insanely ridiculous process). Unfortunately I couldn't get the items released in time, but the Concierge team were absolutely brilliant in trying to get the matter resolved and went out of their way to help. A real diamond of a place and couldn't recommend it highly enough.

Reviewed March 22, 2020

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10.0
Exceptional
Scott from United States
Solo traveler
Imperial Room
Stayed 1 night in May 2019

Scott from USA”

Exemplary craftsmanship from another era and impeccably clean the Imperial will simply amaze you. Staff at this hotel were some of the most gracious I've met in many, many years of travel. I capped a multi-week visit to India with a stay at this fantastic hotel. Please consider staying here.

Reviewed May 30, 2019

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Dear Guest, Many sincere thanks for your kind review and recommendation. I am delighted to hear that our services made such a positive impression and that you had a memorable stay. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you for choosing to stay with us. We look forward to welcoming you back very soon. Kind regards, Vijay Wanchoo Sr. Exec. VP & GM

Responded June 01, 2019
The Imperial Hotel
10.0
Exceptional
Marcel from Israel
Couple
Imperial Room
Stayed 1 night in January 2020

live the past”

Very good luxurious hotel in Delhi Colonial historic romantic hotel with beautifull salons and restaurants . Fantastic breakfast Beautifull clean rooms ,great service. We didn't have time to experience the beautifull spa. We warmly recommand this hotel .

Reviewed February 10, 2020

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10.0
Exceptional
Claudia from Belgium
Solo traveler
Grand Heritage Room
Stayed 2 nights in February 2020

I already look fwd to my next stay there! :-))”

I loved that hotel which is a bit like a museum with its many marvellous paintings, photographs and other decorative items. My room was v beautiful and so were the communal rooms as well as the pool and garden. Breakfast was outstanding and service was excellent, kind and professional.

Reviewed February 26, 2020

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10.0
Exceptional
ANTON from Russia
Business traveler
Imperial Room
Stayed 2 nights in March 2019

Great hotel for visiting Delhi”

Great location. Old European archectural style. Great service. Excellent breckfast buffet. Good restaurant. Had been provided great transfer to Agra Taj Mahal it was expensive but everything gone excellent

Reviewed January 07, 2020

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10.0
Exceptional
Peter from United Kingdom
Solo traveler
Imperial Room
Stayed 7 nights in January 2020

My first visit to India”

First rate hotel at a price well below inferior hotels in UK.Staff excellent,facilities top rate. A beautiful Art Deco hotel sympathetically restored in beautiful gardens. I would recommend a stay here to anyone.

Reviewed February 10, 2020

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10.0
Exceptional
Ian from Australia
Couple
DOUBLE STANDARD - BED AND BREAKFAST
Stayed 2 nights in April 2019

Brilliant”

This hotel is simply the experience of a lifetime. Everything is beautiful and the staff excellent. I can only say to go to this hotel and enjoy! Fantastic! Both restaurants were and experience of excellence.

Reviewed April 27, 2019

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Dear Ian, Many sincere thanks for your kind review and recommendation. I am glad that you had a memorable experience and were impressed by the staff and beautiful property. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards, Vijay Wanchoo Sr. Exec. VP & GM

Responded May 14, 2019
The Imperial Hotel
10.0
Exceptional
Shaheen from Bangladesh
Couple
Imperial Room
Stayed 3 nights in March 2022

Best hotel ever”

Imperial always lives up to my expectations. I have stayed here many times and keep on coming back. The ambience decor etc. Is unique. One feels like royalty here!

Reviewed March 18, 2022

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10.0
Exceptional
Hope from India
Family with teens
Imperial Room
Stayed 2 nights in March 2020

Excellent ”

Love this place. I’ve been staying here since I was a child and it just gets better and better. Hard to top perfection but The Imperial manages to do it every time!

Reviewed July 30, 2021

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10.0
Exceptional
matthew from United Kingdom
Couple
Imperial Room
Stayed 2 nights in May 2022

Old world charm with a modern twist”

Beautiful hotel that combines old world charm with modern service and facilities. Food good, staff excellent and accomodating. Not cheap but worth every penny!!!

Reviewed May 23, 2022

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10.0
Exceptional
THERESE from France
Couple
Grand Heritage Room
Stayed 1 night in October 2019

The ImpErika, Delhi ”

Beautiful building, wonderful setting, helpful and extremely well trained staff! Very interesting collection of art and artefacts! Truly an iconic hotel!

Reviewed October 19, 2019

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9.2
Exceptional
Joel from Australia
Couple
Stayed 4 nights in August 2019

Beautiful, impressive hotel”

The Imperial was certainly impressive. However having stayed at Leela Palace Dehli and Jai Mahal Palace, Jaipur during our trip The Imperial falls behind in terms of staff engagement and warmth. On arrival we were welcomed by the doormen with a warm "Welcome Home" but when we walked into the foyer there was no greeting or assistance. We were put into a room below what we booked; don't know if it was The Imperial or Agoda who made the error but we were only moved the next day when we notified Reception with no real apology and no compensation. We had been in our new room for only a short time when a staff member barged in to check the mini bar...we were on a video call to our boys back home so that was awkward. This also happened during Turn Down service and the staff really should knock louder and give time to answer the door! Our new room was beautifully appointed. For dining, Spice Route and Daniells Tavern were outstanding and 1911 had a brilliant breakfast with vegan options.

Reviewed September 14, 2019

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10.0
Exceptional
Anne from Australia
Solo traveler
Imperial Room
Stayed 1 night in January 2019

An Indian institution”

Terrific attention to detail in this fabulous hotel. Great staff. Seemed in some ways a little more of a museum than hotel.

Reviewed May 08, 2019

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Dear Anne, Many sincere thanks for your kind review. I am very happy to hear that our services & attention to detail made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards, Vijay Wanchoo Sr. Exec. VP & GM

Responded May 11, 2019
The Imperial Hotel
9.6
Exceptional
Dr from United Kingdom
Couple
Imperial Room
Stayed 4 nights in January 2020

A dream after visiting India together for 50 years. ”

Old world beauty, charm, furnishings, art, ambience and superbly trained staff combined with 21st century luxury. Wonderful breakfast in glorious conservatory setting and the one dinner we ate there of young lamb and bindi was exceptional.

Reviewed January 25, 2020

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9.6
Exceptional
Wadeth from United States
Couple
Grand Heritage Room
Stayed 1 night in January 2020

Sumptuous and stately colonial hotel”

This historic hotel was an ooh ahh experience. Everything was on point. There are thousands of art work on display throughout. The dining options are amazing. Loved our grand heritage room.

Reviewed February 07, 2020

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9.6
Exceptional
SUMEET from India
Business traveler
Imperial Room
Stayed 1 night in October 2021

Business or leisure, this is the hotel I always want to stay in”

Elegance, class and style are the hallmarks of this ageless beauty. Some rooms feel small but have been appointed very well. The restaurants and the bar have a great feel

Reviewed March 08, 2022

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10.0
Exceptional
Jun from Japan
Business traveler
Imperial Room
Stayed 1 night in October 2019

Super fancy hotel”

Super nice room, good location, and very kind staffs!

Reviewed October 06, 2019

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