2024
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Awarded as a top choice of Agoda travelers in 2024.

UCSI Hotel Kuching

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lot 2864, Block 7, Muara Tebas Land, Kuching, 93050 Sarawak, Malaysia., Kuching City Center, Kuching, Malaysia, 93450

Highlights

Check-in [24-hour]

Proses check in dan check out sangat mudah.
Great Breakfast

- Many guests have praised the breakfast at this property

Great View

- Many guests have praised the view at this property

Dapat room dengan view ya g cantik.. nice sunset..

Free Wi-Fi in all rooms!

Sauna

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

UCSI Hotel in Kuching offers stunning views and modern design for two travelers. Enjoy diverse dining options, poolside cocktails, and lush rooftop gardens. This luxury experience blends local culture, perfect for exploring and relaxing in style. Located in Kuching City Center, UCSI Hotel offers a vibrant mix of culture and nature, surrounded by historic landmarks, markets, and river views. Guests can enjoy a stunning pool, a luxurious steam room, and well-appointed rooms with air conditioning, complimentary Wi-Fi, and private balconies showcasing city or river vistas. The on-site bar serves refreshing beverages, making it the perfect blend of comfort and convenience for two travelers seeking adventure and relaxation. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

4 travelers have booked today.

Cleanliness 8.6
Service 8.6
Value for money 8.6
Facilities 8.5

Based on 4,555 verified reviews

Cleanliness

8.6

Service

8.6

Value for money

8.6

Facilities

8.5

Location

7.9

See map

7.9Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Cat Monument
5.7 km
Chinese Museum
6.3 km
Kuching Esplanade
6.5 km
Sarawak Museum
6.9 km
Sarawak Orchid Garden
7.7 km
Closest landmarks
Borneo Convention Centre Kuching
240 m
MBKS Indoor Stadium
2.0 km
Sungai Kuap
2.1 km
cck
2.9 km
uni mart
3.1 km

Good to know

Value for money8.6
Distance to city center8.5 KM
Location rating7.9
Nearest airportKuching International Airport (KCH)
Distance to airport11.2 km

Rooms available at UCSI Hotel Kuching

Junior Suite
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Super Deluxe King
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 38 m²/409 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Superior Room King
...
  • Room size: 32 m²/344 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Room Twin
...
  • Room size: 32 m²/344 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 100 m²/1076 ft²
  • 1 king bed and 2 single bed...
  • 1 king bed and 2 single bed...
Enter dates to see prices
Suite
...
  • Room size: 63 m²/678 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 101 m²/1087 ft²
Enter dates to see prices
Super Deluxe Room
...
  • Room size: 55 m²/592 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Deluxe Room
...
  • Room size: 55 m²/592 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Start out your day with UCSI Hotel Kuching's accessible cuisines and dining options including Buffet in restaurant and Western cuisine for you to enjoy and select from.

UCSI Hotel Kuching features free fitness center that is suitably situated at the tip of your finger, making it possible for you to get your daily exercise in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Yes! UCSI Hotel Kuching offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

UCSI Hotel Kuching was built in 2016.

UCSI Hotel Kuching has a total of 15 floors.

The typical room rate for UCSI Hotel Kuching in the past month is 244.14 MYR, compared to city's average of 191.45 MYR.

UCSI Hotel Kuching accepts up to 6, with payment card options including Discover Card, MasterCard, Visa, and Cash.

Verified guests that stayed at UCSI Hotel Kuching have given this property a rating of 8.64 for its outstanding cleanliness as the primary highlight for their stay.

Verified solo travelers that have stayed at this property have given UCSI Hotel Kuching an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given UCSI Hotel Kuching an average rating of 8.6. You can look up on more detailed customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

More about UCSI Hotel Kuching

More about UCSI Hotel Kuching

Experience Comfort and Convenience at UCSI Hotel Kuching

Welcome to UCSI Hotel Kuching, a luxurious 4-star hotel conveniently located in the vibrant city of Kuching, Malaysia. Built in 2016, this modern hotel offers a comfortable and convenient stay for both business and leisure travelers. With its prime location just 8.5 kilometers from the city center, guests can easily explore the city's attractions, shopping districts, and vibrant culinary scene. UCSI Hotel Kuching boasts a total of 209 well-appointed rooms, ensuring a relaxing and enjoyable stay for every guest. The rooms are tastefully decorated with modern furnishings and equipped with all the essential amenities to provide a comfortable home away from home. Whether you are traveling alone, with a partner, or with your family, there is a room type to suit your needs. Check-in at UCSI Hotel Kuching begins at 02:30 PM, allowing guests to settle in and start their Kuching adventure. For added convenience, the hotel offers a quick 20-minute drive to the airport, making it an ideal choice for travelers with early or late flights. Check-out time is at 12:00 PM, giving guests ample time to pack up and bid farewell to their memorable stay. Families traveling with children will appreciate UCSI Hotel Kuching's child policy. Children between the ages of 2 to 12 can stay free of charge, making it an excellent choice for a family getaway. The hotel's friendly staff is dedicated to ensuring a comfortable and enjoyable stay for guests of all ages. Experience the perfect blend of comfort, convenience, and warm hospitality at UCSI Hotel Kuching. Book your stay now and create unforgettable memories in the beautiful city of Kuching, Malaysia.

Unwind and Indulge at UCSI Hotel Kuching's Entertainment Facilities

At UCSI Hotel Kuching, we believe that relaxation and entertainment go hand in hand. Whether you're looking to unwind after a long day of exploring Kuching or simply want to indulge in some well-deserved pampering, our hotel's entertainment facilities have got you covered. Step into our stylish bar, where you can sip on expertly crafted cocktails and enjoy a vibrant atmosphere. Our skilled mixologists are ready to whip up your favorite drink, while you relax and socialize with fellow guests. The bar also offers a wide selection of premium spirits, wines, and beers, ensuring there's something for everyone's taste. For those seeking ultimate relaxation, our sauna and steam room provide the perfect escape. Let the heat envelop your body as you detoxify and rejuvenate your senses. The sauna offers a dry heat experience, while the steam room provides a soothing mist that will leave you feeling refreshed and revitalized. Indulge in these luxurious facilities and let the stress melt away. At UCSI Hotel Kuching, we understand the importance of providing top-notch entertainment facilities for our guests. Whether you're looking for a lively night out or a tranquil retreat, our bar, sauna, and steam room offer the perfect setting for your enjoyment and relaxation.

Stay Active and Refreshed at UCSI Hotel Kuching's Sports Facilities

UCSI Hotel Kuching is the perfect choice for travelers who value staying active and refreshed during their stay. With a range of top-notch sports facilities, guests can enjoy a well-rounded fitness experience right at the hotel. Start your day off right with a visit to the hotel's modern fitness center. Equipped with state-of-the-art exercise machines and equipment, this facility offers everything you need for a satisfying workout. Whether you prefer cardio exercises, strength training, or a combination of both, the free fitness center at UCSI Hotel Kuching has got you covered. After an invigorating workout, take a dip in the hotel's outdoor pool. Surrounded by lush greenery, this tranquil oasis provides the perfect setting for relaxation and rejuvenation. Take a leisurely swim or simply lounge by the poolside, soaking up the warm Malaysian sun. To enhance your experience, head over to the poolside bar and treat yourself to a refreshing beverage or a light snack. At UCSI Hotel Kuching, staying active and refreshed is made easy with their excellent sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has something to offer for everyone. So pack your workout gear and get ready to enjoy a memorable stay at UCSI Hotel Kuching.

Convenient Facilities at UCSI Hotel Kuching

UCSI Hotel Kuching offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, the hotel takes care of all your needs. Whether you need your clothes cleaned or a delicious meal delivered to your room, the attentive staff is always ready to assist you. For added security, UCSI Hotel Kuching provides safety deposit boxes where you can store your valuables with peace of mind. The concierge service is also available to help with any inquiries or assistance you may require during your stay. Stay connected with the complimentary Wi-Fi in public areas and in all rooms. Whether you need to catch up on work or stay in touch with loved ones, high-speed internet access is readily available. The hotel also caters to the needs of smokers with a designated smoking area. Additionally, guests can take advantage of services such as dry cleaning, express check-in/check-out, and luggage storage for a hassle-free experience. UCSI Hotel Kuching ensures that all guests have a convenient and enjoyable stay.

Convenient Transport Facilities at UCSI Hotel Kuching

UCSI Hotel Kuching offers an array of transport facilities to ensure a hassle-free stay for its guests. Whether you are exploring the vibrant city of Kuching or venturing out to the nearby attractions, the hotel's convenient transport options have got you covered. For those looking to explore the city, the hotel provides a shuttle service that takes you to popular tourist spots and shopping areas. This service allows you to navigate the city with ease and saves you the trouble of figuring out public transportation. Additionally, if you prefer to explore at your own pace, the hotel offers a car park onsite where you can safely park your vehicle. The best part? The car park is free of charge, allowing you to save on parking fees and enjoy a worry-free experience. If you don't have your own transportation, fret not! UCSI Hotel Kuching also offers a taxi service, ensuring that you can easily get around the city without any hassle. Whether you need to catch a flight or visit a specific destination, the hotel's reliable taxi service will get you there promptly and comfortably. With these convenient transport facilities, UCSI Hotel Kuching makes it easy for you to explore Kuching and its surroundings, providing a seamless travel experience for all guests.

Indulge in a Variety of Culinary Delights at UCSI Hotel Kuching

At UCSI Hotel Kuching, guests can indulge in a wide array of dining options that cater to every taste and preference. Start your day off right with a delicious breakfast at the breakfast buffet, where you can choose from a variety of continental breakfast options to fuel your day of exploration. For a casual dining experience, head to the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, along with a selection of light snacks and pastries. If you prefer a more formal setting, the hotel's restaurant offers a diverse menu of local and international dishes, prepared by skilled chefs using the freshest ingredients. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service, which allows you to enjoy a delectable meal without leaving your room. For those who prefer to cook their own meals, the hotel also provides a shared kitchen where you can prepare your favorite dishes. Furthermore, UCSI Hotel Kuching is committed to catering to the diverse dietary needs of its guests. The hotel offers a halal restaurant, ensuring that Muslim guests can enjoy delicious meals that adhere to their dietary requirements. Additionally, for guests who follow a kosher diet, the hotel also provides a kosher restaurant, offering a range of kosher-certified dishes. To make your stay even more convenient, the hotel provides grocery deliveries, allowing you to stock up on your favorite snacks and beverages without leaving the comfort of the hotel. With its diverse dining facilities and commitment to catering to various dietary needs, UCSI Hotel Kuching ensures that every guest can enjoy a memorable culinary experience during their stay.

Experience Comfort and Luxury at UCSI Hotel Kuching

UCSI Hotel Kuching offers a range of spacious and well-appointed rooms to cater to every traveler's needs. Choose from the Deluxe King room, featuring 38 square meters of space and a comfortable King bed, or indulge in the Suite - 1 King Bed, offering a generous 73 square meters of luxurious living space. For those seeking extra space and comfort, the Super Deluxe King room provides 55 square meters of room to unwind and relax. If you prefer a King bed but require a more compact room, the Superior Room King offers 32 square meters of cozy accommodation. Alternatively, the Superior Room Twin Beds is perfect for those traveling with a companion, providing 32 square meters of space with two single beds. Booking these rooms on Agoda ensures that you not only enjoy the best prices available but also have a hassle-free experience. Agoda offers competitive rates for UCSI Hotel Kuching, allowing you to save money on your accommodation. With Agoda's user-friendly platform, you can easily browse through the different room options, compare prices, and make a reservation in just a few clicks. Rest assured that by booking through Agoda, you'll receive excellent value for your money and have a seamless booking process, making your stay at UCSI Hotel Kuching a memorable one.

Discover the Vibrant Heart of Kuching City Center

Welcome to Kuching City Center, the pulsating heart of Malaysia's charming city of Kuching. Nestled on the banks of the Sarawak River, this vibrant district is a melting pot of culture, history, and modernity. With its bustling streets, stunning architecture, and a plethora of attractions, Kuching City Center offers visitors an unforgettable experience. Immerse yourself in the rich history of Kuching as you explore the iconic landmarks that dot the city center. Marvel at the majestic Sarawak State Legislative Assembly Building, a striking example of colonial architecture. Stroll along the picturesque waterfront promenade and take in the panoramic views of the river and the city skyline. Discover the vibrant local markets, such as the Main Bazaar and India Street, where you can shop for traditional handicrafts, souvenirs, and local delicacies. Kuching City Center is also a food lover's paradise, with a wide array of culinary delights to tantalize your taste buds. Indulge in Sarawak's famous street food, such as Sarawak laksa, kolo mee, and kek lapis, at the numerous hawker stalls and local eateries scattered throughout the district. After a satisfying meal, unwind at one of the trendy cafes or bars that line the streets, and soak in the lively atmosphere of this vibrant city center. Whether you're a history buff, a food enthusiast, or simply seeking an authentic cultural experience, Kuching City Center has something for everyone. With its captivating blend of old-world charm and modern attractions, this district is a must-visit destination in Kuching, Malaysia.

Traveling from the Airport to UCSI Hotel Kuching: A Seamless Journey

Welcome to Kuching, Malaysia, where your adventure begins as soon as you step off the plane! Located in the heart of Kuching City Center, UCSI Hotel Kuching is the perfect base for exploring the vibrant city. Getting to the hotel from the nearest airport is a breeze, ensuring a seamless journey for all travelers. If you're arriving at Kuching International Airport, the most convenient way to reach UCSI Hotel Kuching is by taxi. Upon exiting the airport, you'll find a dedicated taxi counter where you can book a metered taxi. The journey to the hotel takes approximately 20 minutes, depending on traffic conditions. Sit back, relax, and enjoy the scenic drive as you make your way to the hotel. For those looking for a more budget-friendly option, public transportation is also available. From the airport, you can take a shuttle bus to Kuching Sentral Bus Terminal. The journey takes around 30 minutes and offers a glimpse of the city's surroundings. From Kuching Sentral, you can then hop on a local bus or hail a taxi to UCSI Hotel Kuching, which is just a short distance away. This option is not only economical but also allows you to experience the local way of getting around. No matter which mode of transportation you choose, rest assured that reaching UCSI Hotel Kuching from the nearest airport is a hassle-free experience. As you settle into your comfortable accommodation, get ready to explore the vibrant city of Kuching and all its wonders.

Explore the Rich Heritage of Kuching at UCSI Hotel Kuching

Nestled in the heart of Kuching, UCSI Hotel Kuching offers easy access to a myriad of landmarks and attractions that showcase the rich heritage of the city. Just a stone's throw away from the hotel, you'll find the Kuching Esplanade, a picturesque waterfront promenade that offers stunning views of the Sarawak River. Take a leisurely stroll along the esplanade and soak in the vibrant atmosphere, or catch a breathtaking sunset over the river. For history enthusiasts, the Sarawak Museum and Chinese Museum are must-visit attractions located within close proximity to the hotel. Immerse yourself in the fascinating history and culture of Sarawak as you explore the exhibits and artifacts on display. Don't miss the iconic Cat Monument, a symbol of Kuching's love for cats, which is also located nearby. The Old Courthouse, Carpenter Street, and Tua Pek Kong are other notable landmarks that are worth a visit. Marvel at the stunning architecture of the Old Courthouse, which now serves as a cultural and heritage center. Wander through Carpenter Street, a bustling street lined with traditional Chinese shop houses, and discover hidden gems such as local eateries and antique stores. Pay a visit to Tua Pek Kong, a Chinese temple that dates back to the 19th century, and admire its intricate design and religious significance. If you're interested in the history of textiles, the Textile Museum is a must-see attraction. Learn about the traditional weaving techniques and intricate designs of Sarawak's indigenous communities. For art lovers, the Orang Utan Murals are a treat for the eyes. These colorful murals depict the endangered orangutans and raise awareness about wildlife conservation. Lastly, don't forget to visit the Kuching Mosque, a beautiful mosque with stunning architecture. Take a moment to appreciate the peaceful ambiance and admire the intricate details of the mosque's design. With its prime location, UCSI Hotel Kuching is the perfect base for exploring the rich heritage and cultural landmarks of Kuching. Immerse yourself in the vibrant atmosphere of the city and embark on a journey of discovery.

A Gastronomic Haven: Surrounding Restaurants at UCSI Hotel Kuching

Located in the heart of Kuching, UCSI Hotel Kuching offers guests an array of dining options just steps away from its doorstep. Food enthusiasts will be delighted to find a diverse range of culinary experiences within close proximity to the hotel. Topspot Food Court is a must-visit for seafood lovers, offering an abundance of fresh seafood dishes cooked to perfection. Ceylonese Restaurant Sdn Bhd is a hidden gem that serves authentic Sri Lankan cuisine, while Rumah Asap Tabuan Dayak offers a unique taste of traditional Dayak delicacies. For those craving local favorites, Lepau Restaurant is the go-to spot, serving mouthwatering Sarawakian dishes. Annuar BBQ Steamboat is perfect for those looking for a sizzling hotpot experience, and Sharing Downtown offers a fusion of Western and Asian flavors. Chong Choon Cafe is a local institution known for its aromatic kopi-o and delicious kaya toast. RJ Cafe @ Padungan is a charming café that serves up delectable cakes and pastries. The Junk is a trendy restaurant and bar that offers a vibrant atmosphere and an extensive menu of international cuisines. Lastly, KING LAKSA SARAWAK (ICOM SQUARE) is a must-try for those seeking the authentic flavors of Sarawakian laksa. With such a diverse range of dining options, guests at UCSI Hotel Kuching are guaranteed an unforgettable gastronomic experience.

Shop 'til you drop at UCSI Hotel Kuching's surrounding shopping landmarks

Located in the heart of Kuching, UCSI Hotel Kuching offers easy access to a variety of shopping landmarks. Just a short walk away, you'll find Plaza Merdeka, a vibrant shopping complex with a wide range of retail outlets and dining options. For those interested in local arts and crafts, Unika Borneo Art & Artifacts and Unika Sarawak are must-visit destinations, where you can browse through a unique collection of traditional and contemporary artworks. If you're in need of some retail therapy, Sarawak Plaza is the place to be, with its diverse selection of shops and boutiques. Book lovers will also appreciate the nearby Popular Book Co, a haven for avid readers. After a day of shopping, why not pamper yourself at Empress Studio, a renowned beauty salon just a stone's throw away from the hotel. With these shopping landmarks at your doorstep, UCSI Hotel Kuching is the perfect choice for both leisure and business travelers looking to indulge in some retail therapy.

Affordable Luxury at UCSI Hotel Kuching

Escape to UCSI Hotel Kuching, where affordable luxury meets exceptional value. With an average room price of just $61, this hotel offers a remarkable experience that won't break the bank. Compared to the average price of a hotel room in Kuching, which stands at $45, UCSI Hotel Kuching provides guests with an incredible opportunity to indulge in upscale accommodations without compromising on their budget. Step into the elegant lobby of UCSI Hotel Kuching and be greeted by a warm and inviting atmosphere. The hotel boasts a range of well-appointed rooms and suites, each thoughtfully designed to provide a comfortable and relaxing stay. From cozy standard rooms to spacious executive suites, guests can choose the perfect accommodation to suit their needs. With amenities such as plush bedding, modern furnishings, and complimentary Wi-Fi, every room at UCSI Hotel Kuching is a sanctuary of comfort and style. Whether you're visiting Kuching for business or leisure, UCSI Hotel Kuching offers an unbeatable value for your stay. Immerse yourself in the vibrant city of Kuching, known for its rich cultural heritage and breathtaking natural beauty, and return to the comfort of UCSI Hotel Kuching at the end of the day. Experience luxury without the hefty price tag at UCSI Hotel Kuching - your gateway to an unforgettable Malaysian adventure.

A Delightful Stay at UCSI Hotel Kuching

UCSI Hotel Kuching has received rave reviews from its satisfied guests. The highlight for many visitors was the hotel's stunning pool. Guests couldn't get enough of it, describing it as amazing and perfect for a refreshing dip. The pool was a hit with both adults and children alike, providing endless hours of fun and relaxation. Another aspect that stood out was the exceptional service provided by the hotel staff. From the front office to the restaurant and housekeeping, guests were impressed by the helpfulness and friendliness of the staff. They went above and beyond to ensure that guests felt at home and had everything they needed. This warm and welcoming atmosphere made the stay truly memorable. In addition to the fantastic pool and outstanding service, guests were also impressed with the cleanliness and comfort of the rooms. The rooms were described as clean, comfortable, and well-maintained, providing a cozy retreat after a day of exploring Kuching. With all these positive reviews, UCSI Hotel Kuching comes highly recommended for a delightful stay in Kuching, Malaysia.

A Delightful Stay at UCSI Hotel Kuching

UCSI Hotel Kuching in Kuching, Malaysia, has garnered an impressive overall rating of 8.2 from satisfied guests. With exceptional ratings in various categories, this hotel offers an experience that goes above and beyond expectations. The value provided by UCSI Hotel Kuching is highly regarded, with an impressive rating of 8.2. Guests appreciate the affordability and quality they receive during their stay, making it an excellent choice for budget-conscious travelers. One of the standout features of UCSI Hotel Kuching is its excellent facilities, which have earned a rating of 8.3. From the moment you step into the hotel, you'll be greeted with modern and well-maintained amenities that enhance your stay. Whether you're looking to relax by the pool, work out in the fitness center, or indulge in a delicious meal at the on-site restaurant, this hotel has it all. Cleanliness is a top priority at UCSI Hotel Kuching, as reflected by its impressive rating of 8.5. Guests have consistently praised the hotel's commitment to maintaining a spotless environment. From the pristine guest rooms to the sparkling common areas, every corner of this hotel exudes cleanliness and attention to detail. You can rest assured that your stay at UCSI Hotel Kuching will be comfortable and hygienic.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Grocery delivery
  • Halal breakfast
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Shared kitchen
  • Snack bar
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dressing room
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal
  • Buffet
Restaurants on site
The Quad Restaurant
  • Cuisine: Asian, Chinese, International
  • Menu: A-la-carte
Hatton Restaurant
  • Cuisine: International, Grill/BBQ, Steakhouse
Aromas Coffee
  • Menu: Buffet

Location

Lot 2864, Block 7, Muara Tebas Land, Kuching, 93050 Sarawak, Malaysia., Kuching City Center, Kuching, Malaysia, 93450

Very good7.9

Location

Airports
  • Kuching International Airport (KCH)
    11.2 km
  • Tanjung Manis Airport (TGC)
    111.8 km
Hospital or clinic
  • Klinik Kesihatan Tanah Putih
    3.2 km
Shopping
  • Satok Weekend Market
    9.4 km

What's nearby

Popular landmarks
  • Cat Monument
    5.7 km
  • Chinese Museum
    6.3 km
  • Kuching Esplanade
    6.5 km
  • Sarawak Museum
    6.9 km
  • Sarawak Orchid Garden
    7.7 km
  • Cat Museum
    8.3 km
  • Mount Santubong
    20.4 km
  • Semenggoh Nature Reserve
    20.7 km
  • Jong's Crocodile Farm & Zoo
    22.3 km
  • Sarawak Cultural Village
    22.9 km
Nearby landmarks
  • Borneo Convention Centre Kuching
    240 m
  • MBKS Indoor Stadium
    2.0 km
  • Sungai Kuap
    2.1 km
  • cck
    2.9 km
  • uni mart
    3.1 km
  • Tanjung Sipat
    3.2 km
  • Ward Point
    3.2 km
  • Klinik Kesihatan Tanah Putih
    3.2 km
  • Datuk Kawada Indoor Stadium
    4.1 km
  • Crown Square Car Park
    4.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:30
  • Check-out until12:00
  • Check-out from00:00
  • Check-in until23:59
Getting around
  • Distance from city center8.5 KM
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)38 MYR
The property
  • Year property opened2016
  • Number of floors15
  • Number of rooms 209
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges2

Reviews of UCSI Hotel Kuching from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.8
  • 8.8
  • 10
  • 9.6
  • 9.6
  • 10
  • 8.0
  • 8.0
  • 8.0
  • 10

Most recent

  • Cleanliness score 8.6 out of 10 and is a high score in Kuching
    Cleanliness8.6
  • Service score 8.6 out of 10 and is a high score in Kuching
    Service8.6
  • Value for money score 8.6 out of 10 and is a high score in Kuching
    Value for money8.6
  • Facilities score 8.5 out of 10 and is a high score in Kuching
    Facilities8.5
  • Location score 7.9 out of 10
    Location7.9
High score for Kuching

Rating

9+ Exceptional (563)
8-9 Excellent (168)
7-8 Very Good (202)
6-7 Good (78)
<6 Below Expectation (204)

Review summary

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The hotel boasts friendly staff and excellent service, with many guests praising their helpfulness. Enjoy beautiful sunset and sunrise views from the rooftop pool area. The rooms are clean and spacious, offering great views of the river and mountains. The hotel's location is perfect for a peaceful getaway, away from the noisy city.

Breakfast choices are limited, with slow restocking and table clearance. Some guests mention dirty bathrooms with leaking pipes and insufficient toiletries.

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Show reviews that mention 

Showing 1,215 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Sarah from Malaysia
    Solo traveler
    Deluxe King
    Stayed 2 nights in October 2024

    “Comfortable business hotel”

    Room is big, and clean. Mattress and pillows are comfortable. Food at the restaurant and room service are good. There's a convenient store in the building too. Too bad that the cafe at the lobby has a shorter opening hour. I have no complain about the hotel. The only minus point here is the location, which is far from city centre. If you don't have a car with you, you might find it difficult to get around. E-hailing cars are hard to come by in that area.

    Reviewed October 03, 2025

    Dear Ms. Sarah, Thank you for taking the time to share your detailed feedback following your stay at UCSI Hotel. We are pleased to hear that you found our accommodations comfortable and enjoyed the quality of our food and services. We appreciate your valuable comments regarding the lobby café’s operating hours and the location. Please be assured that your feedback has been shared with our management team for consideration as we continuously strive to improve our guests’ experience. Should your travels bring you back to Kuching, we would be honored to welcome you again and assist with any arrangements to ensure a seamless stay. Kind regards, Brandon.A By UCSI Hotels

    Responded October 13, 2025
    UCSI Hotel Kuching
  2. 9.2
    Exceptional
    Jacqueline from Malaysia
    Group
    Super Deluxe King
    Stayed 1 night in July 2025

    “Quite a good place to stay”

    The super Deluxe King Room is very spacious but I've got a slight issue with the cleanliness. The door was a bit dusty when the light reflects on it, there was a strand of hair in the bathroom when we entered and the bathtub had some slight mold stuck to it. Other than that, the view and the facilities are actually quite good

    Reviewed July 20, 2025

    Dear Jacqueline Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you enjoyed the spacious Super Deluxe King Room, the view, and our facilities. However, we sincerely apologize for the cleanliness issues you encountered. What you described regarding the dusty door, hair in the bathroom, and slight mold in the bathtub is not up to our usual standards. Please be assured that we have shared your comments with our housekeeping team to address these areas immediately and to ensure greater attention to detail moving forward. Your feedback is truly valuable to us, and we appreciate you giving us the chance to improve. We hope to welcome you back for a stay that exceeds your expectations next time. **Warm regards,** Brandon.A Group Manager For Revenue , Digital & SA

    Responded July 20, 2025
    UCSI Hotel Kuching
  3. 5.2
    Ikwan from Malaysia
    Couple
    Super Deluxe King
    Stayed 1 night in December 2025

    “Comfortable Room, Inconsistent Amenities and Dining Experience”

    The room was spacious and offered good value for money. Check-in and check-out were smooth and efficient, which made the overall stay convenient. However, there were several areas that need improvement. The in-room amenities were lacking. The towels provided were stained, and there was no dental kit available in the room. When I requested one, I was informed that it was out of stock. As a result, we had to order a dental kit via GrabMart and have it delivered to the hotel. Unfortunately, when we asked if the staff could send it from the lobby to our room, we were told they were short-staffed and unable to assist. The lift had a noticeable dusty smell upon entering, which gave a poor first impression. The dinner areas at Level 3 and Level 16 looked abandoned and appeared not to have been used for quite some time. Breakfast was decent overall, but there were some hygiene and food quality concerns. The pastries and bread were dry, the buns were kept in a food warmer which made them hard, and the jam containers were sticky, likely from previous users touching them with jam-covered utensils. Overall, the hotel has good potential due to its spacious rooms and smooth front desk operations, but improvements are needed in housekeeping standards, amenities availability, food quality, and general maintenance to enhance the guest experience.

    Reviewed December 28, 2025

    Dear Ikwan, Thank you for taking the time to share such a detailed review of your recent stay with us. We appreciate your positive comments regarding the spacious room as well as the smooth and efficient check-in and check-out process. We are pleased that these aspects contributed positively to your overall experience. At the same time, we sincerely apologise for the shortcomings you encountered during your stay. Your feedback regarding stained towels, the unavailability of dental kits, and the lack of assistance due to staffing constraints is concerning and does not reflect the level of service we aim to provide. These matters have been highlighted to our housekeeping and operations teams for immediate review and corrective action. We also regret the issues you experienced with cleanliness and maintenance, including the condition of the lift and the appearance of the dining areas. Additionally, your comments regarding breakfast quality and hygiene standards have been shared with o

    Responded December 30, 2025
    UCSI Hotel Kuching
  4. 9.6
    Exceptional
    Kheng from Malaysia
    Family with young children
    Superior Room King
    Stayed 1 night in January 2025

    “Near Borneo Convention Center Kuching”

    If you were to attend any event in BCCK, it's just opposite it. But some distance to town. The hotel room is large. cleanliness do have room for improvements. Water pressure for shower is good. Comfortable bed and nice view. Overall was a great stay.

    Reviewed June 28, 2025

    Dear Kheng, Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the spacious room, comfortable bed, good water pressure, and the nice view during your stay. We appreciate your kind mention of our convenient location near Borneo Convention Centre Kuching (BCCK). We also take note of your comment regarding cleanliness and will share this with our housekeeping team for further improvement. Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better stay in the future. Kind Regards, Brandon.A Group Manager For Revenue, Digital & Sales UCSI Hotels

    Responded July 13, 2025
    UCSI Hotel Kuching
  5. 6.4
    Good
    Aidah from Malaysia
    Solo traveler
    Superior Room King
    Stayed 4 nights in April 2025

    “😐 Review”

    Location: The hotel's proximity to Borneo Convention Centre Kuching (BCCK), a convenient 10-minute walk, significantly reduced my travel expenses for this trip. Cleanliness: While my room was acceptable, a refreshing scent upon arrival would have been appreciated. There was a subtle dampness and a faint odour present throughout the restroom, bedding, carpet, and chairs. Staff: The staff were consistently polite and pleasant. However, the front desk/concierge appeared understaffed. The lone staff member on duty during both my check-in and check-out seemed to be managing a high volume of phone calls in addition to the front desk area. Increasing front desk/concierge staffing could enhance the guest experience. Offering opportunities for UCSI school students to gain practical experience through supervised roles could also be beneficial. Facilities: Due to limited time, I did not utilise the hotel's facilities (pool, sauna, etc.) and will therefore reserve my comments. Regarding the restaurant, I suggest including options like yoghurt or yoghurt drinks in the breakfast offerings. These provide beneficial probiotics that can aid digestion and support gut health, which can be particularly valuable for travellers. Value for Money: Overall, the experience fell short of my expectations. Therefore, I can only rate this stay as 3 stars. I hope this feedback is received constructively and encourages improvements in your services.

    Reviewed April 30, 2025
Changed to review page 1

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